Categories: Discuss Chrome :

How do I turn off the private mode browsing feature?

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How do I turn off the private mode browsing feature? koneal 8/7/11 5:47 PM
Google Chrome version (type about:version into the address bar):Operating System:Error Message:Extensions installed:
Please describe your question/comment in detail (for example, steps to reproduce the problem):
I am trying to use Netflix streaming and it says my browser is restricting the website from storing settings on my computer.
Re: How do I turn off the private mode browsing feature? dctalk1181 8/12/11 2:58 AM
I am having the same problem.
Could you watch them before and now suddenly you can't?
Re: How do I turn off the private mode browsing feature? nickfilip 8/12/11 9:10 AM
yes
Re: How do I turn off the private mode browsing feature? nayam 8/12/11 10:05 AM
the same exact thing is happening to me, is there any way to reset all setting in the browser? maybe that would work
Re: How do I turn off the private mode browsing feature? Snubcat 8/12/11 9:01 PM
Yesterday I had no problem watching Netflix on Google Chrome. This evening it's giving me the error message that my private browser setting is preventing Netflix from storing information. I cannot find anything in the tools or other tabs that indicates I can turn off private browsing.

What do we do?
Re: How do I turn off the private mode browsing feature? QQFarmer 8/12/11 11:16 PM

Re: How do I turn off the private mode browsing feature? LarryEisner 8/13/11 8:34 PM
Enabling everything did not allow me to view things in Chrome.
Re: How do I turn off the private mode browsing feature? QQFarmer 8/13/11 8:38 PM
@LarryEiser, what are the things you cannot view on Chrome?
Re: How do I turn off the private mode browsing feature? koneal 8/14/11 7:46 AM
I can't stream netflix videos and allowing everything didn't help.
Re: How do I turn off the private mode browsing feature? daniellep1020 8/15/11 6:03 PM
i'm having the same problem and i hadn't changed any of my settings from one day to the next.
Re: How do I turn off the private mode browsing feature? RMS12 8/17/11 11:11 PM
same issue
Re: How do I turn off the private mode browsing feature? thenotehead 8/19/11 11:18 AM
Same here... It pretty much started right after I updated Chrome too, which is also strange.
Re: How do I turn off the private mode browsing feature? tkdsparring 8/23/11 5:04 PM
I can't either. and this security thing is making it more of a pain on other secure site like my facebook
Re: How do I turn off the private mode browsing feature? Sie_Deen 9/2/11 11:53 AM
Hi everyone, If you are still having issues watching instant streaming on Netflix using Chrome, please let me know what is your Chrome version (wrench icon --> About Google Chrome), and Silverlight plugin version (type "about:plugins" in the address bar, click the "+" sign on the right to expand all details, search for Silverlight)

Also, please explain what happens when you click "Play" to Watch Instantly.  One thing to try, is to watch instantly when you are in Incognito mode (Ctrl+Shift+N).  If it plays in this mode, please clear your cache and cookies and try watching again in a normal Chrome window.
Re: How do I turn off the private mode browsing feature? drsancho 9/7/11 4:25 PM
I had the following option checked:  'Block sites from setting any data'  cookie section of the Option.   Once unchecked it worked.
Re: How do I turn off the private mode browsing feature? tchase1 9/7/11 7:33 PM
chrome- 13.0.782.220 m
sliverlight- 4.0.60531.0
when I click play it goes to the new page as if it were going to play but then it say
 "silverlight storage application error
error code: 8010
your browsers privet browsing mode is restricting Netflix from storing settings on your computer.
please turn of the private mode browsing feature in your browser and try again.
if this does not resolve the problem contact netflix at 1-886-716-0414
Re: How do I turn off the private mode browsing feature? CCMV 9/14/11 1:45 PM
I have the exact same specs as tchase1 and am not sure how to fix my problem either.
Re: How do I turn off the private mode browsing feature? Sie_Deen 9/14/11 4:41 PM
Sorry folks, in my previous post I had said trying Netflix in Incognito mode.  In fact, you will not be able to since @drsancho pointed out that Netflix requires setting of cookies to work.  Incognito mode does not store any cookies, thereby rendering Netflix to not play.

@drsancho, glad that it's working after you selected Cookies to be set.

@tchase1, @CCMV, can you check that you have Cookies allowed to be set similar to what @drsancho did?
(wrench icon --> Options --> Under the hood --> Privacy --> Content Settings --> Cookies --> select Allow local data to be set)
Re: How do I turn off the private mode browsing feature? CCMV 9/16/11 3:28 PM
I have that box currently checked.
Re: How do I turn off the private mode browsing feature? Sammie7713 9/16/11 5:45 PM
I just fixed my problem.. this is what i did after figuring everything else out.... lol

(wrench icon --> Options --> Under the hood --> Privacy --> Content Settings --> Cookies --> select Allow local data to be set)--> deselect this Clear cookies and other site and plug-in data when I close my browser

it worked for me... hopefully it will work for you...

I always had it clear the cookies and other stuff etc. but i guess if we watch netflix we cant have this is this gonna be for now on google?
Re: How do I turn off the private mode browsing feature? butts330 9/17/11 4:16 PM
I did what Sammie7713 did and YES it worked! Thanks !!!
Re: How do I turn off the private mode browsing feature? SarBear23 9/17/11 7:18 PM
Silverlight - Version: 4.0.51204.0
Chrome - 14.0.835.163

It goes to the movie page, and looks like it's about to load it, but does not.
"silverlight storage application error
error code: 8010

I enabled local data to be set, I also am not in incognito mode. Nothing is working so far.
Re: How do I turn off the private mode browsing feature? crissy2011 9/18/11 11:06 AM
I did what Sammie7713 did and YES it worked! Thank you thank you thank you!!!
Re: How do I turn off the private mode browsing feature? janlola 9/18/11 11:27 AM
@Sammie7713 Thanks it worked.
Re: How do I turn off the private mode browsing feature? Strych9ine 9/18/11 4:53 PM
I had this problem today where it said that my private browser setting is preventing Netflix from storing information while trying to play a tv show on Netflix, what fixed it for me was selecting Allow local data to be set and also selecting Block third-party cookies from being set. I cleared my browsing data and re-opened Chrome and it worked, hopefully this may help.
Re: How do I turn off the private mode browsing feature? Misty H 9/18/11 9:54 PM
@Sammie7713  THANKS SO MUCH, IT WORKED PERFECTLY FOR ME :)
Re: How do I turn off the private mode browsing feature? JustAPunk 9/18/11 10:00 PM
Yeah, not working, tried every combination and even allowed netflix as an exception.  Still not working.

chrome 14.0.835.163 m
Silverlight - Version: 4.0.60531.0

uninstalled and reinstalled silverlight to no avail.
Re: How do I turn off the private mode browsing feature? Neenskie 9/20/11 5:48 AM
@Sammie7713  Thanks a bunch.  I was sitting here trying to troubleshoot, which I can usually do.  I just don't know why it did that when I always had that selected.  Anyway, thanks a lot again!!!!!!!!!!!!  I want to finish watching Arrested Development lol
Re: How do I turn off the private mode browsing feature? DatCast 9/21/11 12:59 AM
@Sammie7713 Thanks for the post. No idea why this was setting it off, of all things. Another knock against Netflix.
If anyone else is still having issues by now, make sure you've done this. I felt like a dolt after I had uninstalled both chrome and Silverlight attempt to correct the issue.
Re: How do I turn off the private mode browsing feature? the_IRF 9/21/11 6:50 PM
Go to wrench icon; select "Options" ;
select "Under the Hood" then under "Privacy" heading,
select "Content Settings; then in the top "Cookies" menu,
select "Manage Selections" and copy\past in the http:// {pathway} on your open Netflix account into the "Add new hostname pattern" text box.
{it should look something like this: http://movies.netflix.com/Queue?"bla, bla, blaa"}

I don't know why i had to do this as the damn thing worked yesterday, but they do give you a (800) to call, if you need more help.
Re: How do I turn off the private mode browsing feature? PERRYPHIPPS 9/22/11 8:31 PM
I NEVER change any settings, nor have automatic updates installed.  One day Netflix streaming worked.  The next day it didn't.  Instructions from Sammie7713 worked like a charm.  Thanks.
Re: How do I turn off the private mode browsing feature? missmaharani 9/30/11 7:52 PM
i tried the same thing and it worked for me. i just dont understand why we can use netflix without changing our settings?? it worked before?? well it works now!! thankss
Re: How do I turn off the private mode browsing feature? Sie_Deen 10/3/11 9:57 AM
Hi everyone,

Thank you for your reports. We have been looking into this issue, where Netflix movies will not play if the option "Clear cookies and other site and plug-in data when I close my browser" is selected (located under wrench icon --> Options --> Under the Hood --> Privacy --> Content Settings --> Cookies).  If you would like to follow along the progress of this issue, please refer to Ref[1] below and click the "star" next to the issue number.

I will also merge this forum thread to http://www.google.com/support/forum/p/Chrome/thread?tid=2e5649e81747e817&hl=en which also discusses this issue.
Re: How do I turn off the private mode browsing feature? JFoster12 4/8/12 3:43 AM
@Sammie7713 it didnt work for me.
NYghtStar 4/30/12 4:44 PM <This message has been deleted.>
Re: How do I turn off the private mode browsing feature? NYghtStar 4/30/12 4:57 PM
NETFLIX SILVERLIGHT ERROR.
 Okay if all other solutions fail try this. 1) Navigate to the silverlight folder which can be a little tricky if your folder options are set to [hide files and folders].If you can't see the c:\Users folder, you have to open the folder options window and check the [show hidden files,folders,and drives] under the [View] Tab. If you can't find the folder options ask me or do a search, How to change the folder options in your windows version. xp, win7 etc. Here is the path to the silverlight folder. C:\Users\YOUR COMPUTER NAME\AppData\LocalLow\Microsoft\Silverlight. Now once you get to the Silverlight folder, Right Click on the [is] folder and delete it. Once you have deleted the is folder close explorer restart your browser go to Netflix and see if it works.  Hope this helps.
Re: How do I turn off the private mode browsing feature? Night_K 5/12/12 4:47 PM
lol. I found the solution. Just get out of incognito window ^^ That is what I did xP
Re: How do I turn off the private mode browsing feature? samanthajustice 8/1/12 1:06 PM
i dont have an options button located with my wrench icon
Re: How do I turn off the private mode browsing feature? samanthajustice 8/1/12 1:11 PM
im not seeing any options or under the hood under my wrench?
Re: How do I turn off the private mode browsing feature? samanthajustice 8/1/12 1:11 PM
Re: How do I turn off the private mode browsing feature? JesikaLeigh 8/26/12 6:43 PM
Wrench> Settings> Show Advanced Settings> Privacy> Content Settings
Re: How do I turn off the private mode browsing feature? teardrop 9/21/12 5:18 AM
i opened up microsoft silverlight and went to application storage and clicked allow application to store and problem solved
Re: How do I turn off the private mode browsing feature? Molly Vu 10/8/12 12:11 PM
I don't have to the option 'Clear cookies and other site and plug-in data when i close my browser' ... what to do??
Re: How do I turn off the private mode browsing feature? BenEO 11/6/12 6:45 AM
Re: How do I turn off the private mode browsing feature? BenEO 11/6/12 6:50 AM
how do i turn off my private browsing mode
Re: How do I turn off the private mode browsing feature? Tanuj* 11/6/12 9:46 AM
Hi Everyone,

there is only a way to do this is by making changes to the registry key of Chrome for simplicity just run a file. Reg to be disabled Incognito mode.
If you want to reactivate this future, just run this other file below:
Please note that this change does not break the terms of service of Google Chrome, as they are in the list of policy Google Chrome.

Thanks,
Tanuj
Re: How do I turn off the private mode browsing feature? Eimer F 11/10/12 6:56 PM
@teardrop thanks so much that worked :D
Re: How do I turn off the private mode browsing feature? Oscar oscar ramirez 11/15/12 11:02 AM
What if i cant find the wrench icon?
Re: How do I turn off the private mode browsing feature? Tanuj* 11/16/12 4:39 AM
@Oscar oscar ramirez,

Just note in your mind , now wrench is replaced to chrome menu iconChrome menu

Look right top of the browser toolbar
.
Re: How do I turn off the private mode browsing feature? KeeperKaori 11/21/12 7:33 PM
I tried what everyone else said and it never worked. But I tried this and it worked for me and I didn't even have to do step 5.

1) Open Start Menu

2) In the Search-box type "Microsoft Silverlight"

3) Click on "Microsoft Silverlight" in the menu or hit Enter

4) Choose the "Application Storage" tab

5) Hit the "Delete All" button in the lower right-hand corner

6) Check the box in the lower left-hand corner of the window that says "Enable Application Storage"

7) Click "OK"

Re: How do I turn off the private mode browsing feature? Lauren Lusignan 12/8/12 7:34 PM
What I did was according to Google's Website found on: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&topic=14666&ctx=topic

Under "Settings" select "Show Advanced Settings" then Privacy's "Content Settings" then "Manage Exceptions" and then under "Hostname Pattern" type in:
[*.]%20Netflix.com
or just
[*.]Netflix.com

At least this is what worked for me. I didn't use Incognito Mode.

Re: How do I turn off the private mode browsing feature? derpo 1/29/13 3:19 PM
ya how do i take of the private setting so i can watch netflix!!!???!!
Re: How do I turn off the private mode browsing feature? Bruno Jimenez 2/4/13 1:27 PM
take it off
Re: How do I turn off the private mode browsing feature? wyatt_ 2/16/13 7:36 PM
i did this and it still didn't work
Re: How do I turn off the private mode browsing feature? Gwynneth Alexander 2/17/13 9:02 AM
Same here!  I tried all of these solutions, nothing worked!  And no, I can't not use incognito mode, because for some reason that's the only one that lets me play videos (and I've *no* idea how to fix that)
Re: How do I turn off the private mode browsing feature? ilaraheel 3/26/13 4:23 PM
This worked for me, thanks!
Re: How do I turn off the private mode browsing feature? Shy Lani 5/3/13 7:01 PM
what should i do about it
Re: How do I turn off the private mode browsing feature? [email address] 5/25/13 5:40 AM
My problem is that i can't open my yahoo account, it says that they won't recognize the device. but i'm using my computer..

I already change my settings like allow cookies blah blah.. it still didn't worked :'( And they says that i'm on private browsing mode.. but just using google chrome.. i don't know what to to :(

I really need some help :(

SmilodonFatalis 6/5/13 2:14 PM <This message has been deleted.>
Re: How do I turn off the private mode browsing feature? SmilodonFatalis 6/5/13 2:21 PM
I own Windows7, so I'm not sure those with other programs will have similar results but I went to my Start Menu and typed in "Silverlight" which gives me and option to select a Silverlight Configuration Menu. Once in configuration, select "Application Storage" which is located in one of the tabs on top. Inside application storage there will be a clickable option labelled "Enable Application Storage." Select this and then click "Ok." Netflix is considered by your computer to be on online application. Once Windows Silverlight recognizes that it is an application, it will allow Netflix to run.
I hope this helped.
(Windows Start Menu>Windows Silverlight>Application Storage>Enable Application Storage)
Re: How do I turn off the private mode browsing feature? stanley anderson 8/8/13 8:55 PM
i am trying to disable the private feature mode in google chrome cannot watch my netflix
Re: How do I turn off the private mode browsing feature? Adriana's baby 8/27/13 9:38 PM
Re: Error N8011

Here's the fix:

1) Open Start Menu

2) In the Search-box type "Microsoft Silverlight"

3) Click on "Microsoft Silverlight" in the menu or hit Enter

4) Choose the "Application Storage" tab

5) Hit the "Delete All" button in the lower right-hand corner

6) Check the box in the lower left-hand corner of the window that says "Enable Application Storage"

7) Click "OK"

Re: How do I turn off the private mode browsing feature? George Filchak 9/2/13 9:54 AM
I just need to know how to turn off in private browsing in Google chrome,and Internet Explorer.Can you help?
Re: How do I turn off the private mode browsing feature? Spt Andy 9/12/13 1:01 PM
It's work...
I can watch Netflix again..

Thanks for the solution..

Re: How do I turn off the private mode browsing feature? Joe Pruitt 9/25/13 10:43 PM
I am trying to use netflix    and it says my browser is restricting the website from storing setting on my computer.
Re: How do I turn off the private mode browsing feature? Joe Pruitt 9/25/13 10:44 PM
Re: How do I turn off the private mode browsing feature? Joe Pruitt 9/25/13 10:47 PM
could you please attach a file and email it to me.
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