| Full resolution not offered? | chen lung | 6/22/12 1:01 PM | When I watch a HD YouTube video on my Samsung UE32D5520 SMART TV, I don't believe it is the full resolution. Can there be options, such as playing at the highest resolution, or at connection speed? I might add that I can't see how to log on. |
| Re: Full resolution not offered? | ytDangler | 6/27/12 2:32 PM | Hi there, When you first open the app, does the home screen look exactly like this? -ytDangler |
| Re: Full resolution not offered? | chen lung | 6/27/12 3:16 PM | Hi No, it's a blue background with 11 options on the left side. Thanks Scott |
| Re: Full resolution not offered? | ytDangler | 6/28/12 10:38 AM | Thanks for replying back. I'd recommend contacting Samsung since they'll offer support for this app. Thanks, -ytDangler |
| Re: Full resolution not offered? | chen lung | 6/28/12 1:07 PM | Hi I contacted them originally, and they asked me to contact you :). |
| Re: Full resolution not offered? | ytDangler | 7/2/12 12:54 PM | Thanks for letting us know. I can pass this suggestion to our product team but can't guarantee that this will be implemented since we currently do not support this app. Thanks! -ytDangler |
| Re: Full resolution not offered? | chen lung | 7/2/12 2:58 PM | Samsung say they "only supply the platform for the application to run and the design and specifications are down to Youtube on the application. This does mean that if there is an issue you would need to contact them." If neither you or Samsung suppor |
| Re: Full resolution not offered? | chen lung | 9/24/12 6:26 PM | YouTube has since changed on my TV and I now appear to have HD. |