| Youtube app on Samsung Smart TV sound/picture out of sync | mohnader | 4/18/12 11:01 PM | Hi, Here is my current system info: Model: Samsung UN46ES6150 Software ver:1004.4 Smart Hub Ver:42511-5.0 Youtube app version: 1.041 Problem description: 1-Video/Audio out of sync: Video will play properly for the first few min then suddenly the vide |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | ytDangler | 4/20/12 10:27 AM | Hi mohnader, When you first open the YouTube app, does the home screen look exactly like this? Thanks, -ytDangler |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | mohnader | 4/20/12 11:25 AM | Hi Dave, I see a similar screen without the Settings button on the left. Regards, M. Hassan |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | brunomesmo | 5/5/12 3:41 PM | Hi all.. My tv is Samsung UN40D5500 and I have the same problem here... Mohnader did you find any solution? thanks |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | brunomesmo | 5/5/12 3:44 PM | btw my Youtube app looks like the Dave's link.. actually before update the app I didn't notice the issue... looks like related to the update.. |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | ytDangler | 5/7/12 2:42 PM | Thanks for the info brunomesmo. I'll let my team know about this. -ytDangler |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | mohnader | 5/7/12 5:40 PM | I upgraded my TV firmware version to 1009.3 and still youtube didn't work properly. I went ahead and reset the SmartHub Software from the Service Menu (this deletes all smart hub updates and settings). Afterward youtube started working. I still have |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | brunomesmo | 5/8/12 4:43 AM | Hello Mohnader Can you confirm if your youtube looks like here: http://www.youtube.com/leanback? because for me, I didn't have problem with youtube until I update it to the version above. It is sucks because the pre-installed youtube (working one) is |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | brunomesmo | 5/10/12 7:55 AM | Someone know if Is it possible to do a downgrade to reinstall the old version? even not beautiful like the new one, the old version is working at least |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | brunomesmo | 5/11/12 4:27 AM | Hello Youtube team.. Is there any one around that could answer me? I would like to know if there is a ETA for this issue, or if at least there is someone looking at it.. I want to know to decide if I will go change my television or keep it and wait f |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | ytDangler | 5/14/12 9:21 AM | Hi brunomesmo, I'll ask my team about an ETA on this. Thanks, -ytDangler |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | brunomesmo | 5/14/12 11:21 AM | Hi Dave, I'm looking forward to your reply. Thank you.. |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | Will.i.an | 5/22/12 12:23 PM | Hey ytDangler, what's up? I have an UN32D5500RG Samsung tv, and I got the same since I upgraded it to the http://www.youtube.com/leanback (maybe 2 months ago). I'm following this group so far waiting for some news, but it is taking kindly long. :/ I |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | brunomesmo | 5/24/12 6:23 AM | Hi ytDangler.. any news? |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | ytDangler | 5/24/12 1:35 PM | I haven't heard any news yet. When I do I'll update the thread. |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | JaymeAyres | 6/20/12 7:06 AM | I have the same problem here on my brand new UN40D5500. This happens with the videos in HD, is it this problem? Will have to disable the HD? I'll see it later. :( -- Jayme Ayres Londrina-Brasil |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | brunomesmo | 6/20/12 1:38 PM | Waste of time Jayme.. I already tried to disable it.. but no success so far. The option in the youtube account doesn't work and there is no such option in the TV app, frustrating. |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | thiagock | 7/5/12 3:53 PM | I have the same problem with my new Samsung TV D5500 (i bought it on 5 of june). |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | divya bharathi | 7/10/12 6:42 PM | I bought Samsung UN46ES6500, same problem. You tube is not working. It sucks |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | kayvan76 | 7/12/12 1:20 PM | I got the Samsung UN55ES6500 a week ago and the exact same problem. At times the video will freeze and the audio will continue, then audio stops and video continues until they both sync up and then play fine. But for a few seconds or less and same |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | JaymeAyres | 10/3/12 1:16 PM | There was an update of the application, and changed for the worse. Now besides being out of sync do I log in and when I close the app and reopen have to log in again: ( They got worse what was already bad. |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | JaymeAyres | 10/18/12 6:53 AM | Hello people! I found an address for application developers, maybe if everyone here that may come in contact force them to find a solution. It's frustrating to have a function that would work perfectly and does not work. youtubetv...@support.youtube. |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | Pedro Licio | 11/19/12 4:14 AM | I HAVE THE SAME ISSUE. UN40D5500 |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | John Bloodworth | 1/3/13 10:10 PM | I got a 32" 5500 series for Christmas and I am also seeing this issue. |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | Engin Bozdag | 1/15/13 3:21 AM | I have a UE40ES5500, and I have the same audio/video sync issue. |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | Sergio Carvalho | 2/9/13 1:52 AM | I have the same problem.... Youtube/google please solve this problem for us..... Very frustration.... I found a lot of user on internet with de same problem... This take a 8 months or more... The another prograns run correctly... Just youtube dont... |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | Sergio Carvalho | 2/9/13 1:57 AM | Hei.. Sorry the name is Dangler... :) |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | jesse.kinsella | 5/4/13 5:55 AM | I just purchased a 6100, 55 inch and I am having the same problem as described here. What is the fix? |
| Re: Youtube app on Samsung Smart TV sound/picture out of sync | Jean-François Hamelin | 5/12/13 6:51 PM | Bump...got a 55 inch ue55es7000 and am having the exact same issue. Updated the app to the latest version 5 mins ago, still got the issue. This problem is driving me nuts. I thought pausing to let the buffer go up would correct the situation but nope |