| Ownership change - Urgent - Application has been approved but password will not change | OptometryGivingSight | 7/16/12 7:49 PM | Hello, My charity is OptometryGivingSight, Charity ID 27-0131388 We had previously applied and been approved for NFP status to create our youtube channel. The person who was the administrator was tanya.ray@(ourdomain).org. (NB _ I am not typing in th |
| Re: Ownership change - Urgent - Application has been approved but password will not change | JDoors | 7/17/12 4:39 AM | If your email already has a YouTube channel associated with it, how can they associate another one with it? |
| Re: Ownership change - Urgent - Application has been approved but password will not change | OptometryGivingSight | 7/17/12 9:26 PM | I don't have a "channel" it just opens YouTube through my google account. Are you from Google/YouTube? I am desperate to speak to someone who actually has access to my account. |
| Re: Ownership change - Urgent - Application has been approved but password will not change | JDoors | 7/18/12 4:30 AM | Google does not provide support that way, they provide thousands of help pages, hundreds of forms and tools that address specific issues and that go directly to staff who deal with those specific issues, and this public user forum where you can ask o |
| Re: Ownership change - Urgent - Application has been approved but password will not change | PeggyK | 7/18/12 9:23 AM | Have you asked them to contact YT support on your behalf? |
| Re: Ownership change - Urgent - Application has been approved but password will not change | OptometryGivingSight | 7/18/12 4:33 PM | No, I don't know who to ask? I haven't had a response from anyone from Google itself? This is so frustrating, because Google are confirming that my YouTube account details have been transferred, but I still can't log in to the account! |
| Re: Ownership change - Urgent - Application has been approved but password will not change | JDoors | 7/18/12 5:14 PM | You haven't had a response from Google but they are confirming the transfer? What email address or support tool or form did you use to initiate the confirmation? |
| Re: Ownership change - Urgent - Application has been approved but password will not change | OptometryGivingSight | 7/18/12 5:56 PM | The APPLICATIONS team from Google non-profits confirmed the transfer, but then said they couldn't help me with any product issues of why it's not working. See: Google For Nonprofits googleforno...@google.com 16 Jul (3 days ago) to me Hello Lorraine, |
| Re: Ownership change - Urgent - Application has been approved but password will not change | OptometryGivingSight | 7/18/12 5:57 PM | This was their original response : Hello Lorraine, Following is the current owner application details: APPLICATION DETAILS: Organization: Optometry Giving Sight Charity ID : 27-0131388 Country: United States Product: Grants Website: http://www.giving |
| Re: Ownership change - Urgent - Application has been approved but password will not change | OptometryGivingSight | 7/22/12 6:47 PM | Will someone from Google eventually reply to this thread? |
| Re: Ownership change - Urgent - Application has been approved but password will not change | JDoors | 7/22/12 7:04 PM | This forum isn't regularly manned by staff so expecting them to reply .... I wouldn't get my hopes up. You have access to the channel, right? It is linked to "a" Google account. That Google account is not under your control, other than the fact that |