| I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/19/12 6:32 PM | I am Dr. Collins, the YouTube Grandma, and my channel, DietHobby, was hacked this morning, Saturday, 5/19/12 somewhere between 8:30 a.m. and 10 a.m.Pacific Time. This Hacker deleted my 312 videos, my playlists and my icons, replacing it with a Na |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/19/12 7:08 PM | If I missed anything important I apologize, but basically; you have to recover your Google account (sign out of everything, go to Google, use the "I can't access my account" link, find the option that goes something like "Someone else is using my acc |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/19/12 7:55 PM | JDoors, thank you for your comment. I went to Google and completed that process this morning, changing my password, was of course the first thing that I did. I am now signed in here at Google, as I type this, I can see my icon and DietHobby name. Unf |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/19/12 9:47 PM | Correction... My channel doesn't show 3 strikes, it shows 2 strikes for community violations, that I received today because people are flagging the two offensive videos that the Hacker posted on my channel. I haven't watched those videos, but I perso |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi | 5/19/12 10:58 PM | did you have these videos saved on your computer? If not, CONTACT youtube! If you recovered your account and changed the password, I don't think the hacker can get back on. Remove all the Hitler stuff and try to get the videos back. Hopefully Youtube |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/20/12 3:49 AM | parsigi, thank you for your comment. I have done everything in my power to contact youtube about this problem, and my post here in the Help section is another attempt to notify YouTUbe of the situation. Yes, I do have all 312 of my videos backed up |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/20/12 4:39 AM | It is not clear how you can state you recovered access to the linked Google account yet do not have the ability to remove offending videos. If you have access to the Google account linked to that YouTube channel you have, by definition, access and co |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/20/12 4:45 AM | I either missed or cross-posted with your last post. It does not sound like you lost control of your channel. Google appears to see no evidence someone hijacked your channel. If they had, they would have restored the channel to the condition it was i |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/20/12 8:34 AM | JDoors, thank you for your thoughtful comments. My post is not for the purpose of complaining against Google or YouTube for the 2 strikes, which was a reasonable response to flagging of offensive videos posted. It is not a complaint against the |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/20/12 8:44 AM | Unfortunately, if you do not actually lose control of your Google account there is no discernible evidence the channel was hacked, other than your word that you didn't upload those videos. They have nothing to go on but your word, and they can't, or |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/20/12 9:12 AM | Thank you for your comment. Any Live Person from YouTube or Google who looks at all of the facts of this situation will see tons of evidence that my channel has been hacked. First is the fact of my own good character as the YouTube Grandma, whic |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/20/12 9:59 AM | You get the attention of someone on staff by filing the "I can't access my account" form, as described in the YouTube help files, here: |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/20/12 10:45 AM | Thank you. Yesterday first thing, I visited that site and did everything possible to give my information there. Perhaps I will hear from a YouTube/Google person tomorrow when their offices open. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/20/12 11:20 AM | Oh darn, I didn't think about it being the weekend. Note they'll probably be really busy on Monday so ... I'm glad you're understanding. : ) |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi | 5/20/12 12:49 PM | I am not that great at computers but try calling Youtube and explain this to them Otherwise, I think I know who it is. somebody whose youtube name is yourcomputerexpert (http://www.youtube.com/user/YourComputerExpert) keeps saying random things. Some |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/20/12 1:17 PM | People are allowed to be pretty mean, as long as they don't step over the line. You have to have a thick skin on the Internet, some people think it's a license to be mean. Ignore 'em. : ) |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi2 | 5/20/12 2:25 PM | OMG IT IS THE YOURCOMPUTEREXPERT GUY!!! Look at these comments he wrote: "I got her suspended for 2 weeks by uploading 2 porn videos." "Nothing, just some good fun. Also, her videos aren't deleted, just privated." And someone dais this: "Some zit-fa |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi2 | 5/20/12 2:25 PM | OMG IT IS THE YOURCOMPUTEREXPERT GUY!!! Look at these comments he wrote: "I got her suspended for 2 weeks by uploading 2 porn videos." "Nothing, just some good fun. Also, her videos aren't deleted, just privated." And someone dais this: "Some zit-fa |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/20/12 3:22 PM | If I understand your point this time, there is no solution other than that person undoing the damage they've done. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi2 | 5/20/12 3:24 PM | i messaged him saying: "i knows its you, the hacker seriously get a life, either that or your a loser trying to get attention" yourcomputerexpert replied: "I do whatever I want to do, after all, I am the attacker, you are the defender. It's a game fo |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/20/12 5:01 PM | Parsig2 , I have read those comments too, and it is clear that there is a person making comments under those offensive videos that are posted on my channelboasting that he is the hacker, and bragging about the things that he has done, and the perso |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/20/12 5:14 PM | J Doors, I don't know IF that hacker even has the ability to undo his damage. Yesterday 5-19, by 11 a.m. (only about 2 hours after I was Hacked) I had changed my password and resumed "control" of my channel, but...by 10:30 a.m., a half hour before |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/20/12 5:19 PM | If access has been temporarily suspended it does not prevent users from commenting on the videos. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/20/12 5:42 PM | J Doors, No, apparently it is only preventing ME from commenting on them, or doing anything with them at all. Parsigni, I just saw the video that you made and uploaded in an attempt to help me, and I thank you for your efforts. **************Quote |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/20/12 5:51 PM | Parsigi, When I first saw your video, and clicked that Hacker's link, it took me to a gaming channel by someone named "YourComputerExpert",However, just now, when I clicked that link, it took me back to my own DietHobby website. So... it appears tha |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/21/12 5:13 AM | I see that today, Monday, is YouTube's 7th birthday, so it is probably unlikely that a real person will find time to help me today. ............Maybe tomorrow?............Anyway, Happy Birthday, YouTube from your YouTube Grandma. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi2 | 5/21/12 11:23 AM | I just got a message on Youtube from MsMenar He sent me this: http://i.imgur.com/PDGLz.png It's a picture of your account! Maybe this is the same person with many accounts And then when I said it was YourComputerExpert, he replied: "Stop pointing fin |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/21/12 1:01 PM | Thanks for sharing that picture. I find it interesting that this page gives my location as Canada, because when I had control of the page, it said United States. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | TexasHighDef | 5/21/12 1:27 PM | I bump it over to the staff side for you. So hopefully they will get back to you one way or another. Good Luck!! |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi2 | 5/21/12 1:34 PM | Maybe he lives in canada and theWOOMOO said this: SHOUTOUT! AHH I LOVE YOU.And I actually did hack her. I couldn't post anything though. Idk why. and: Actually, I did it. Well, me and him. He did the website :) So yourcomputerexpert did the websit |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/21/12 2:11 PM | thanks parsigni2, I'm taking screen shots of all of these links and saving them as evidence. This picture is actually quite telling, because the ONLY time it could have been taken is while the hacking was going on. Because between 10:30 and 11 |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/21/12 2:11 PM | TexasHighDef, Thank you so much. <3 |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/22/12 7:30 AM | Tuesday morning, 5/22/12, just checking in to say that I am waiting to hear from a YouTube person, and so far nothing has changed. The offensive videos are still playing on my channel to which I have no access for the next 2 weeks due to the Hacker' |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/23/12 7:10 AM | Hackers have broken my channel, and I need help from a human employee of YouTube to fix it. Around 9 a.m. on 5/19/12 an unknown vandal hacked into my Channel, DietHobby; deleted all 312 of my videos; replaced them with 2 of his own offensive Nazi vi |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/24/12 6:44 AM | Thursday morning, 5/12/12, 6th day after Hacking and still waiting to receive help from YouTube. Things the same as yesterday. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | pianorockrocks | 5/24/12 12:44 PM | @DietHobby - You are patient and polite to a fault. I admire you for it. I'm not sure my frustration wouldn't get the better of me... :) Good luck. Hope this is resolved for you soon. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/25/12 6:36 AM | Friday 5/25/12, 7th day after Hacking. Waiting for help from YouTube employee, everything the same. Thank you pianorockrocks for your kind comment. This is Friday of Memorial Day weekend, and I suppose the YouTube offices will be closed Sat, Sun, & M |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/26/12 7:07 AM | One week after Hacking still no help from a YT human. I've done everything possible to follow all instructions re notifications etc and nothing has changed. I'm still waiting and hoping for someone at YouTube to see this problem. I'm certain that if |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | JDoors | 5/26/12 7:25 AM | If I haven't already said it, if staff has to intervene, it may take seven to ten business days to hear from them. The only way to contact staff for a "hijacked" account is to use the Google "I can't access my account" link. The staff who receives th |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/26/12 8:15 AM | Thanks JDoors, for your comment. I have already used the form that you mention, to which I immediately received a not-on-point, automated e-mail reply |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi2 | 5/26/12 5:43 PM | I gave yourcomputerexpert a link and he was dumb enough to click it. The link got his IP address and now I have it :) It can be used to get his EXACT address. On your own, you can get an approximate address: I got Son En Breugel, Noord-Brabant in Net |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/26/12 8:37 PM | Thank you parsigi2, please hold onto that information in case it is needed at some later time. I know that you want to help Grandma, but I think you should avoid confrontations with the Hacker. It is best to avoid and ignore haters, trolls & bullies |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | parsigi2 | 5/26/12 9:10 PM | thanks for the kind words. I hope for the best and I hope you are back up helping thousands soon again :) |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/27/12 6:30 AM | Sunday 5/27/12, 8th day after Hacking, things the same, waiting for help. A viewer e-mailed me thru my website offering to post a video message to my subscribers. We followed up with that and here it is: A Message From Our YouTube Grandma http://ww |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/27/12 6:34 AM | Notice that the YT Accounts who claim to be the Hacker have posted threats in the comment section of that message video. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | 4thel0ve | 5/27/12 6:44 AM | Hey, YouTube Grandma. :D I just want to say that I've read many of your posts in the forum, and I appreciate how extremely kind and helpful you are. Your patience about this issue is a great lesson to me. I have ranted about far less pressing things |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/28/12 6:52 AM | Mon 5/28/12, 9th day After Hacking, no YT help yet. Another viewer e-mailed me thru my website that she had mentioned me in her video. Cats Save Youtube http://www.youtube.com/watch?v=pwJ4uYTXMfU 4thel0ve, thank you for your lovely comment. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/28/12 11:35 AM | At 10:48 a.m. Monday 5/28/12 I received an automated e-mail from youtube saying that I have posted comments to YouTube identified as hate speech, and have been deleted from the site. I went to my channel and found that I was just given a 3rd strike |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 5/28/12 11:51 AM | DietHobby, Wow! You probably should change your Google account password. I read that you've already done that once. Sounds like you need to do it again. Also, have you signed up for two-step verification on your Google account? I have heard people wh |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/28/12 12:18 PM | Madrasi, thank you for your suggestion. This does not look like new Hacker activity to me, but a natural happening due to his previous actions. I do not dispute any of the flaggings of the offensive material that the Hacker put on my channel between |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/29/12 5:55 AM | Tues 5/29/12, 10th day after Hacking still waiting for YT help. Hacker's activity on 5/19 has now given me 3 community strikes. Nazi background and offensive words are still on my channel pages, but the 2 Nazi videos were removed by YT automated proc |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/30/12 6:38 AM | 11th day after Hacking (Wed 5/30/12), and no word yet from YouTube. At this point I can only wait and hope that help will come to me. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | pianorockrocks | 5/30/12 10:34 AM | For the life of me, I can't understand (even after a TC flagged this for staff attention) how YouTube can sit by and let this happen to you. This is so heartless that it boggles the mind. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/30/12 1:23 PM | pianorockrocks, thank you for your kind words. Perhaps YT will help today. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Atrometh | 5/30/12 5:47 PM | I very rarely post - because it does not good, but this is the way google has let the You Tube become, they don't care about anyone but the account that make them lot of money, i see the post here to all these forums, and google let all the TC handle |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 5/30/12 10:07 PM | The fact that this hasn't been resolved makes me sick to my stomach. It reminds me of this article in the L.A. Times: Searching for a way to get a human being on the phone at Google http://www.latimes.com/business/la-fi-lazarus-20120518,0,2146391.col |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | AntiPornographyBlog | 5/30/12 11:42 PM | I feel your pain, my friend! Something very similar happened to me a couple of years ago on one of my nonprofit's channels. SO DEVASTATING! :-( It took me a couple of months of filling out forms to get my channel back, but I finally did. Unfortunatel |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 5/31/12 5:40 AM | Day 12 - Thurs 5/31/12, no access to my channel since Sat morn 5/19/12, and no help from YouTube. ..yet?… The 2 strikes caused by the Hacker flagging his own nazi videos as porn disabled my account for two weeks, so ..even without help..I should be a |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/1/12 7:20 AM | Day 13 - Fri 6/1/12 -This is the last day before the weekend and still no help from YouTube. By noon tomorrow it will have been two weeks so the 2 strike suspension should be up, and I'm hoping to be able to go into my channel and remove the Hacker' |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Deraidos | 6/1/12 9:54 PM | My dad want to start diet, I said grandma has a very good video for diet but when I visit your channel what I see is just an empty channel and a Hitler picture in the background. I've watched your videos before but the hacker ruined it but YouTube ju |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | pianorockrocks | 6/1/12 11:48 PM | Suggestion... Why not consider writing the author of the LATimes article and tell him your story. The power of the press certainly couldn't hurt here. I bet that, if faced with bad publicity, YouTube may decide it's better to act in your favor. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 6/2/12 10:24 AM | I agree. You should contact the L.A. Times author. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/2/12 1:46 PM | Saturday 6/2/12. Today at noon i was able to get back in my channel and remove the Nazi background and Nazi words. I was so relieved to be able to finally do so. When I went into my video manager I found that, just as I thought, the Hacker has delet |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | pianorockrocks | 6/2/12 7:05 PM | @DietHobby, the LATimes writer has a public email address posted at the end of his article... thus, he welcomes your comments. Tell your story and direct him to this thread. You have nothing to lose. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/3/12 7:11 AM | Sun 6/3/12. I've fixed my damaged channel the best I can for now and am still waiting for YT's help. I need my 312 videos restored, along with their comments and viewcounts. I need YT to remove the 3 community strikes that the Hacker's actions gave m |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/4/12 5:51 AM | Mon 6/4/12 - Hacked 17 days ago, still hoping and waiting for YouTube's help. Annotations & Descriptions on my 312 deleted videos are another reason why I need YT to restore my 312 videos deleted by the Hacker. Every video had 2 or 3 annotations. Ov |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/5/12 6:58 AM | 6/5/12. Now18 days since being Hacked. My channel is so bare without my 312 deleted videos, but at least there the Nazi references are gone. No help from YouTube yet, but I'm still waiting and still hoping. madraisi & pianorockrocks, Thank you for y |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | pianorockrocks | 6/5/12 9:10 AM | The focus of the LATimes story was that YouTube/Google needs more responsive human customer service. The author was emphatic about that. I believe your story would supply him with the exclamation point that he needs to cause actual constructive chang |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 6/5/12 6:19 PM | I agree with pianorocks. The YouTube Grandma is far too patient and deferential to Google even though she is being treated horribly. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/6/12 7:25 AM | Day 19, 6/6/12. Waiting for help from YouTube to fix my damaged Channel. Yesterday, no new damages surfaced, so perhaps I have now discovered it all. pianorockrocks and madrasi, I appreciate your comments, your points of view, and your support. fe |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | MSIR60 (The Original) | 6/6/12 4:25 PM | DietHobby, i can't help you but i can sympathise. i'm also a victim of diabolical acts right on this very forum, and nobody will give me the time of day. we are so insignificant that we don't exist according to youtube. so if you need to vent, use me |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 6/6/12 7:01 PM | DietHobby, this forum is often the ultimate test of one's patience, I can assure you. Don't be surprised if one of the "Top Contributors" or Google employees locks your thread and/or accuses you of spamming. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/7/12 9:34 AM | Thurs 6/7/12 Day 20, things are the same with my channel, and I'm still waiting for YT's help or some kind of contact with a YouTube employee. This is the Help forum, and I have no other way to ask YT for help or get and keep my problem in front of |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | MSIR60 (The Original) | 6/7/12 1:41 PM | me too my friend, me too. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/8/12 8:41 AM | Friday, 6/8/12 day 21. I'm still here waiting for some contact and help from YouTube. My 312 deleted videos with their links, viewcounts, and annotations still need restoring. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | MSIR60 (The Original) | 6/8/12 12:18 PM | well they've just written off my problem, so all i can do is hope they don't treat you like shit as well. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | BaltimoreAndOhioRR | 6/8/12 4:37 PM | DietHobby - I haven't posted about your problem because I have nothing to offer, but I have definitely been reading along to see how this gets resolved. Truthfully, I'm amazed it hasn't been resolved already. I'm really sorry this has happened to you |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/9/12 7:07 AM | Sat 6/9/12 My 312 deleted videos have not yet been restored, and I'm still waiting to hear from YouTube, and hopefully to receive help from them. Thank you, BaltimoreAndOhioRR, for your supportive comment. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/10/12 8:45 AM | 6/10/12 Sunday, Day 23. Yesterday I learned that I am banned in FRANCE as well as in Germany due to the Hacker's actions. I got a message from one of my youtube grandbabies who lives in France telling me that my channel is blocked in her country, an |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:36 AM | Since somebody is responding under my name (YourComputerExpert) I had to create a new account name. Dear Phyllis, I would like to email you about the recent incident and would like to talk about these accusations. If you can private message me on You |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:36 AM | <This message has been deleted.> |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:36 AM | <This message has been deleted.> |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:37 AM | <This message has been deleted.> |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:37 AM | <This message has been deleted.> |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:37 AM | <This message has been deleted.> |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:37 AM | <This message has been deleted.> |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:38 AM | <This message has been deleted.> |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:42 AM | Yes, they can. I just read about all this yesterday and I really want to have a conversation about this, because I understand your anger. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | TheWOOMOO | 6/10/12 9:47 AM | Hmmm... maybe YourComputerExpert is right. You shouldn't give us criminal crimes, this is the internet. I didn't know the internet could get you into prison, but we can work something out. I do think you've got into research, but this has gone, per s |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 9:48 AM | TheWOOMOO, read your PM, I explained everything there too. This wasn't our (or at least my) fault. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | TheWOOMOO | 6/10/12 10:00 AM | mmmkay |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/10/12 10:35 AM | I am patiently waiting here in this Help Forum for help from YouTube. I have documentation of everything that happened to my Channel starting on 5/19/12, and this Thread details the events just as they happened. It is up to YouTube to sort this matt |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/10/12 10:51 AM | I honestly didn't do anything, I have to speak to you about recent incidents, I need to explain this, I feel I have to. I didn't hack you, neither did I post these messages myself. I'm a gaming channel, I record and upload videos of gaming for fun, I |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/11/12 7:42 AM | 6/11/12 Monday 24th day waiting for YouTube's help after Hacker deleted my YT Grandma 312 videos & posted Nazi video causing 3 strikes & ban in France & Germany. Details are posted and documented in the posts above. YouTube staff, I'm here and waitin |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/11/12 8:16 AM | I understand these false accusations, but I do not like them. Let's talk about this like adults before you accuse me? Just because someone posted that stuff under my screen name, doesn't mean it was actually me.. you must know that feeling. :\ |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/12/12 6:31 AM | 6/12/12 Tuesday 25th day waiting for YouTube's Help. Here's how I addressed this situation on my Channel in my recent video "Grandma's Back". http://www.youtube.com/watch?v=Zztyp5z5iHk |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/12/12 7:27 AM | Ignoring me is very immature, YouTube Grandma. I thought you always learned me to be mature, not rude and help people, I guess you're a hypocrite then, I'm sorry. You want people to help you for something that has happened to you, but you don't want |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/13/12 5:58 AM | 6/13/12 Wednesday, 26th day waiting for YouTube to fix Hacker damage. Hope they will restore my 312 videos, remove 3 strikes, open France and Germany to me again. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | BaltimoreAndOhioRR | 6/13/12 7:55 AM | Diet, have you done anything beyond posting on this forum? If you haven't been contacted by any YouTube person by now, It's obvious these forums aren't getting the messages to the right people. If I didn't have so much to lose, I'd leave YouTube and |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/13/12 12:50 PM | Thank you, BaltimoreAndOhioRR. At this point I've done everything that I can to let YT know that I need help, and there's little that I can do but keep letting YT know that I'm waiting for help I've filled out and submitted every online YT form that |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | BaltimoreAndOhioRR | 6/13/12 3:29 PM | Wow, now I don't know whether to feel better, or worse, for you! Seeing you've made some inroads getting your message to some movers & shakers makes me feel better about your situation. But at the same time, knowing that those people, and YouTube, ar |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 6/13/12 7:10 PM | DietHobby, what do you think about YourComputerExpert's claims that he was hacked too? It seems possible. I remember thinking it seemed odd that someone with a legit and growing YouTube channel would be openly bragging about hacking your channel. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/14/12 6:06 AM | Thursday, 6/14/12 I'm here and waiting for help from a human who works for YouTube. Madrasi, On 6/10/12, "YourComputerExpert1" and "TheWooMoo" both posted on this thread, and I stated then that I wouldn't be communicating with them, and that if the |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/15/12 11:30 AM | Friday 6/15/12, 28th day. 4 weeks since the hacking, and no contact at all from any YT employee. I am patiently waiting here, and I would like some help please. I've filled out every form available, and contacted every online person possible. I under |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/16/12 7:35 AM | Saturday 6/16/12, 29th day. Four weeks ago today the hacking event occurred which severely damaged my Channel. I am waiting for help from YouTube to repair this. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/17/12 11:00 AM | Sun, 6/17/12, 30th day. Still here, still waiting and hoping for YouTube help. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/18/12 8:19 AM | Monday, 6/18/12 Thirty-first day after Hacker seriously damaged my channel. I need YouTube human help to fix it. I am continuing on, and doing my best without help, while I wait to hear from a real person. This week my YouTube Grandma video topic was |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/19/12 5:22 AM | Tuesday 6/19/12 Thirty-second day after being Hacked. YouTube humans are you there? Will you please help me? |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | BaltimoreAndOhioRR | 6/19/12 10:17 AM | have you gotten ANY response from any of the other avenues you've used? there used to be a handful of YTso-&-so's who would always post on these forums, but they seem to have all disappeared after about a month of trying to lie to us about the horre |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/20/12 6:06 AM | Wed, 6/20/12, Day 33 later, I am waiting for human help from YouTube to fix the problems a hacking created for my channel. BaltimoreAndOhioRR, Thank you for your interest. Above on 6/13, I gave a list of everything I've done to get human youtube |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/21/12 6:25 AM | 6/21/12 Wed - 34th day of waiting for human YouTube help. Today one of my Italian subscribers told me that Italy has banned my G-rated Grandma videos and channel due to the hacker's criminal activity. So, I now know for certain that I cannot reach a |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/21/12 12:00 PM | <This message has been deleted.> |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/21/12 12:02 PM | -- Please, at least read this -- I know, I'm back, just to say that I am deeply disappointed that you are still accusing me while I made my honest and sincere apology and explained to you that I (the one that created this channel/account) had nothing |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/21/12 4:24 PM | My post above, dated 6/14/12 addresses this issue. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/22/12 3:52 PM | 6/22/12 Friday - 35th day after hacking waiting for YouTube human help. (◑‿◐) |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/23/12 11:54 AM | Sat 6/23/12 36th day after being hacked. Today a viewer from ISRAEL let me know I'm banned there. So, GERMANY, FRANCE, ITALY, and ISRAEL are all countries that have banned my channel and my videos due to the hacker's placement of Nazi videos and off |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/24/12 6:21 AM | Sun 6/24/12 - 37th day after being hacked. I just learned I'm BANNED in the CZECH REPUBLIC. So, it's GERMANY, FRANCE, ITALY, ISRAEL at least. YouTube, some human help for this situation please. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/25/12 5:30 AM | Mon 5/25/19 - Day 38. It's ironic. I recently received at my office address a brochure from Google soliciting my advertising business saying "24/7 customer support. Pick up the phone or send an email we're here for you". Under a heading "Data Securit |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 6/30/12 5:41 AM | Have a lot of fun at VidCon. Just wish you could unblock me. :'( |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 6/30/12 7:23 AM | Sat 6/30/12 - Just a note from me here at VidCon. My son and I were able to talk with some YouTube humans here yesterday morning. Of course they didn't make any promises, but they took my information and promised to look into the matter and see what |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 7/4/12 9:43 AM | That's great. Are you also unblocked in those European countries? And did they restore your deleted videos? Kudos to you for your patience and perserverence. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | BaltimoreAndOhioRR | 7/4/12 4:53 PM | I'm really glad you were finally able to get some of that mess cleared up!It's such a shame you literally had to hunt them down to help you, though! |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 7/5/12 1:54 PM | Madedrasi and Baltimore and Ohio RR, Thank you for your interest. So far, the only change I am aware of is the immediate lifting of the 3 strikes and restoration of good community standing. This was probably an easy thing for YT to immediately fix |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Brons2 | 7/6/12 9:15 AM | This is quite a cautionary tale, for sure. I am working on building a channel which is not yet public, with hundreds of videos, and I for sure will turn on two factor authentication. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 7/7/12 3:33 PM | @DietHobby Were you a YT partner? Isn't there an email address that partners can use to get special support? . |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 7/7/12 3:35 PM | This thread is also a perfect example of how this forum rarely provides help to those who most need it. It's much more likely that a Top Contributor will insult the person asking for help or tell them they're not asking the right question, than actua |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 7/7/12 6:07 PM | As I've detailed earlier in this Thread, prior to VidCon I made every attempt possible to contact YT, and followed every avenue that was suggested to me without success. The YouTube humans that I spoke with at VidCon were part of the Partner support |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 7/8/12 6:41 AM | That is just ridiculous, to be honest, the support was much better before Google purchased YouTube from the original creators. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | madrasi | 7/8/12 11:00 PM | @ DietHobby I just searched for "partner" in this thread, and my post asking if you're a partner was the first instance of this phrase in the whole thread. It's still unclear (at least, to me) whether you were/are a YouTube partner. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 7/9/12 6:11 AM | madrasi - to answer your question.... At the time of this hacking, I was clearly not a partner as one cannot be a partner without monetization. As I said In my post of June 13, in April -- about a month prior to this hacking -- I lost my AdSense acco |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | pianorockrocks | 7/9/12 9:33 AM | FWIW, I'm a partner with a mid-sized channel, and my experience is the same as the others you've reported. Six months ago, if I had a problem, I'd write and get an answer back within a day. Now I write and get no response. |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Claiming | 7/9/12 3:24 PM | Oh my god, I had the same thing!It's so annoying, my very first Ad-Sense account,I was very happy with it,made quite some dollars off of it and just before I got the right amount to 'cash-in', my account gets disabled due to invalid clicking......I N |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | Braddy478 | 8/21/12 11:41 AM | HI, @JDoors I was just recently hacked by http://www.youtube.com/theniggerhacker and would like to know if you could assist me? This person has deleted all of my videos. I have regained access to my account and changed my password. Would you mind hel |
| Re: I was HACKED today, 312 videos deleted, and no access to my channel. | DietHobby | 8/21/12 12:32 PM | Braddy478 If you have any hope of ever receiving help, I suggest that you start a new thread, because this thread is ONLY my own channel's hacking and my personal requests for help. However, since this thread was already reactivated, I'll post an |