| refunding calls page says "No eligible calls." | lnm68 | 5/16/12 11:32 AM | I am trying to refund a few calls that I placed 5 days ago that all didn't connect and show as 1min on GV. However when I go to the refund page all it shows me is "No eligible calls" Is there a ways to refund those calls? |
| Re: refunding calls page says "No eligible calls." | robertaleman | 5/20/12 7:05 AM | I have an identical problem, call was made , but there was no answer on the other line, I was then charged for 3 hours ($10). |
| Re: refunding calls page says "No eligible calls." | Red Leatherman | 5/20/12 9:20 AM | @Inm68: Check to see that your logged in with the same account you were when you placed the call. @robertaleman: see the reply on your duplicate post. |
| Re: refunding calls page says "No eligible calls." | lnm68 | 5/20/12 4:37 PM | @Red Leatherman - I am logged in into the same account. I can see those calls listed in the history, but when I go to the refund page it says "No eligible calls" |
| Re: refunding calls page says "No eligible calls." | Red Leatherman | 5/20/12 5:05 PM | https://support.google.com/wallet/bin/request.py?contact_type=contact_policy&policy=mobile |
| Re: refunding calls page says "No eligible calls." | lnm68 | 5/20/12 7:49 PM | I used that link but this is google wallet app support. They have no clue about google voice. Something is really broken here. |
| Re: refunding calls page says "No eligible calls." | Red Leatherman | 5/21/12 1:54 AM | <This message has been deleted.> |
| Re: refunding calls page says "No eligible calls." | Red Leatherman | 5/21/12 2:00 AM | They have no clue? And yet, Google Wallet is the only way to pay for Google Voice calling credit. |
| Re: refunding calls page says "No eligible calls." | Red Leatherman | 5/21/12 4:21 AM | Another issue may be that you have never put credit on the account and perhaps you are attempting to get a refund for a portion of the ten cents credit that was given on the account when you signed up? |
| Re: refunding calls page says "No eligible calls." | lnm68 | 5/21/12 7:03 AM | I am using google voice international calls for long time. I used refund feature without an issue just a couple of months ago. But this time it simply doesn't work. My problem is not even that I can't get my $0.20 back, but the fact that there is no |
| Re: refunding calls page says "No eligible calls." | Red Leatherman | 5/21/12 7:30 AM | Google wallet is the service that handles the account. Do you have a Google wallet account? |
| Re: refunding calls page says "No eligible calls." | Red Leatherman | 5/21/12 7:32 AM | Looking in the Google Help I see this link http://support.google.com/voice/bin/static.py?hl=en&ts=1238874&page=ts.cs |
| Re: refunding calls page says "No eligible calls." | lnm68 | 5/21/12 7:42 AM | Yes, I do have wallet account. That's how I pay for google voice. I have been to that support page before, but I haven't try clicking 'contact wallet' option. Let me try this again... |
| Re: refunding calls page says "No eligible calls." | eagle007 | 12/3/12 10:18 AM | Has anyone figured this out yet? I'm having the same problem. I can't get a refund for short calls that never go through that they are charging me for. "No eligible calls". I have a google wallet account and that does nothing. |