| Please read: Issues with refunding your entire balance | JonathanLovesCats | 11/29/11 5:57 PM | Hello everyone - Users are currently encountering an issue that is preventing them from refunding the remaining balance on their Google Voice accounts. We're aware of this and currently working on a solution. Thanks for your patience. |
| Re: Please read: Issues with refunding your entire balance | baie78 | 11/30/11 10:42 AM | please fix it ASAP |
| Re: Please read: Issues with refunding your entire balance | harikrishnagra | 12/4/11 12:40 AM | I am also facing the same issue.. Please resolve this issue ASAP.. |
| Re: Please read: Issues with refunding your entire balance | linhnga | 12/5/11 4:26 AM | yessssss please fix it and inform us ASAP. Thanks |
| Re: Please read: Issues with refunding your entire balance | kmill1006 | 12/5/11 7:28 AM | I have the same issue. I requested a refund Dec 2nd and still haven't seen it posted back to my credit card. It also took me two days to find someone addressing the issue. I think google should have a direct call line instead of all these auto-answer |
| Re: Please read: Issues with refunding your entire balance | jasxyz | 12/6/11 1:45 PM | This problem should not occur in the first place. Google voice acount has a balance but when you make the call it says otherwise. |
| Re: Please read: Issues with refunding your entire balance | rohitkamath86 | 12/7/11 9:47 PM | This is ethically not correct - google should not have a tab/button if you cannot return users money. I asked for a refund and it took me to google wallet. But nothing is credited to my card and checked this online with the bank. I tried to use the s |
| Re: Please read: Issues with refunding your entire balance | jasxyz | 12/12/11 4:21 PM | I am not getting my refund. I can not make international calls when my account says I have 80% my credi card charges in my balance. This is fraud. I will be calling my credit card company about this practice. Please contact me if you want to take c |
| Re: Please read: Issues with refunding your entire balance | jdaum1 | 12/14/11 3:22 PM | I noted this problem in Jun 2011 when I stopped using Google Voice because of the terrible latency when making calls. This problem should have been fixed long before now (along with Google actually spending some real R&D on this service to make it u |
| Re: Please read: Issues with refunding your entire balance | akaase | 12/14/11 7:13 PM | @jdaum1 - I completely share your frustration. My perception of Google is that it's like an enormous frat house and the closest it has ever come to customer service was one Google employee saying to another, "Dude, we totally gotta have a customer se |
| Re: Please read: Issues with refunding your entire balance | akaase | 12/16/11 2:35 PM | Hi all: I just wanted everyone in this tread to know that I received a $25.00 credit on Google Checkout as a refund. This was absolutely the right thing to do: give the customer their refund and then figure out why they couldn't order the refund auto |
| Re: Please read: Issues with refunding your entire balance | akaase | 12/16/11 2:45 PM | One more thing, Google Voice has worked flawlessly for me. The Sprint integration is particularly amazing. It's a great product, where, if there were one-on-one customer service, it would definitely be worth paying for in my opinion. I suspect someda |
| Re: Please read: Issues with refunding your entire balance | DrJay | 12/17/11 5:58 AM | This rabid community member is the one who alerted Google staff to your problem in the first place. You're welcome. |
| Re: Please read: Issues with refunding your entire balance | sreenadh.ds | 12/19/11 12:15 AM | I've recharged for 10 and didn't come to account balance, tried to cancel that, didn't get any refund, again recharged with 10, still not getting that in my account, what the hell is going on? recharge my account or give money back... what a pity... |
| Re: Please read: Issues with refunding your entire balance | hurtmenaw | 12/25/11 3:53 AM | How could I recharge my account in Qatar? I don't have any idea about it so please inform me about it. |
| Re: Please read: Issues with refunding your entire balance | kafuikofi | 12/26/11 7:21 AM | i think this computerized customer service system is the worst ever...xpecially the refundsystem..i have lost about $20 worth of credit but cant get my refund |
| Re: Please read: Issues with refunding your entire balance | kafuikofi | 12/26/11 7:26 AM | why cant we talk to a live person when we have a problem....this computerized system is only a way of saving money 4 googleGOOGLE can do better than this.....we need a toll free number call for a problem fixing.. |
| Re: Please read: Issues with refunding your entire balance | Sue Geee | 12/26/11 3:14 PM | I am still awaiting a return - I have found out after signing up that the type of calls I wish to make are not compatible with this system and promptly requested a refund. I receive a message stating I had recently requested a refund and cannot do so |
| Re: Please read: Issues with refunding your entire balance | Jahir | 12/30/11 12:47 AM | hi too all |
| Re: Please read: Issues with refunding your entire balance | Myam | 1/1/12 11:28 AM | Hello I am getting very frustrated with google!!! I make some international calls to my country but they never go through but for each call I am charge and it showned in the refund tab but when I try to gaet the refund it tells me that it's unavailab |
| Re: Please read: Issues with refunding your entire balance | JRR | 1/2/12 2:37 PM | Please help me and let us know ASAP |
| Re: Please read: Issues with refunding your entire balance | m4 | 1/3/12 10:11 AM | a ? about billing..why does google now charge me a tax of 2$ every time I add 10$ credit to my google voice..before I could add 10$ and was only charged 10$ .. |
| Re: Please read: Issues with refunding your entire balance | jzung12 | 1/6/12 4:37 AM | I have two problems: 1) I requested a refund for my google voice account and got a response saying that my refund would be placed on a card that I know longer have......how do I get the refund sent elsewhere or better yet can I get it transferred to |
| Re: Please read: Issues with refunding your entire balance | Dimension01 | 1/6/12 5:33 PM | Can you PLEASE help me with getting my refund for porting my mobile number by mistake. I am from Africa, and when i noticed, i sent an email to google voice to stop the porting process before it was completed, but they ported my number anyways. My wh |
| Re: Please read: Issues with refunding your entire balance | Dimension01 | 1/6/12 5:33 PM | Can you PLEASE help me with getting my refund for porting my mobile number by mistake. I am from Africa, and when i noticed, i sent an email to google voice to stop the porting process before it was completed, but they ported my number anyways. My wh |
| Re: Please read: Issues with refunding your entire balance | Dimension01 | 1/6/12 5:33 PM | |
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