| What happens when they send you the wrong version for a license? | chrisvA | 4/22/12 11:21 AM | SketchUp Version: va 8+ I am on a mac and they send my a license for a PC |
| Re: What happens when they send you the wrong version for a license? | Aerilius | 4/22/12 11:32 AM | Then it's best you contact them (your local reseller or the Google SketchUp Sales Team directly, you didn't mention how you obtained the license). |
| Re: What happens when they send you the wrong version for a license? | chrisvA | 4/23/12 8:57 AM | I purchased directly from Google. I sent an email in on 4/22 and I have not been contacted by anyone from Google. Looks to be like they have very poor customer service. |
| Re: What happens when they send you the wrong version for a license? | Anssi | 4/23/12 10:19 AM | I am not associated with Google but in defense of their customer service two things come to my mind:1. 4/22 was only yesterday. 2. 4/22 was a Sunday. I don't think the SketchUp team works 24/7 Anssi |