| Issues with images on the new Macbook Retina computers? | Tommy | 12/06/19 8:59 | Howdy Folks, A SketchUp user reported to us that he wan't able to grab the corner of an imported image in LayOut and resize it. The boundary of the picture was a lot bigger than the actual picture. Does anyone else have LayOut on a new Macbook Retin |
| Re: Issues with images on the new Macbook Retina computers? | Tommy | 12/06/19 9:02 | I forgot to mention that there's another product that may be seeing a similar issue: http://forum.axure.com/axure-rp-pro-technical-troubleshooting/5745-axure-rendering-issues-new-macbook-pro-retina-display.html Regards,Tommy |
| Re: Issues with images on the new Macbook Retina computers? | Mikael Molin | 12/07/06 8:28 | Same here. I've placed a Sketchup model in Layout and want to resize the frame. Normally the mouse pointer changes into resize handles when positioned on the edge of the frame. Now, on my Retina MBP, this works fine into the upper left corner, but no |
| Re: Issues with images on the new Macbook Retina computers? | rogerguernsey | 12/07/06 10:37 | I just sadly had to return my new Macbook Retina because half the graphics on each page would disappear whenever the cursor moved. Sketchup technical help said they had heard of the problem and are investigating, offering that by changing resolutio |
| Re: Issues with images on the new Macbook Retina computers? | Mike-86 | 12/07/18 11:35 | This is an irritating bug. I hope this gets fixed soon as it is affecting my business! Makes layout completely useless.... and it was fairly buggy as it was. |
| Re: Issues with images on the new Macbook Retina computers? | Tommy | 12/07/19 8:58 | I hear ya, Mike. This is a top priority bug that we're investigating. |
| Re: Issues with images on the new Macbook Retina computers? | Mike-86 | 12/07/19 9:41 | I hope so Tommy. I get the feeling that this might be a DPI issue instead of resolution. The way the new retina screen works, as I understand it, is that it renders everything twice the size then compresses the resulting image down to the 2880x1800 r |
| Re: Issues with images on the new Macbook Retina computers? | Pollen8r | 12/07/19 14:11 | So can anyone advise whether the LO problem is across all MBPRs? Or just the lucky few? I've been waiting for this release for a year, now I'm wondering if the MBPR is going be even usable let alone speed up SU/LO workflow. Does the LO problem vanish |
| Re: Issues with images on the new Macbook Retina computers? | Tommy | 12/07/20 10:03 | My understanding of the issue (which is very rough, so take it with a grain of salt) is that graphics applications use a coordinate system in which the top left corner is deemed "0,0." There's something about the retina technology in which the "0,0" |
| Re: Issues with images on the new Macbook Retina computers? | sokokyu | 12/07/20 11:43 | I'm also on a new MacBook Pro with Retina Display and I'm experiencing an issue where things on my layout disappear sporadically. Any fix for this? I have tried toggling different screen resolutions and am still experiencing this issue. |
| Re: Issues with images on the new Macbook Retina computers? | Michelle M | 12/07/20 14:01 | Same problem here... is this going to be fixed?? is there any way to resolve this problem on my own?? |
| Re: Issues with images on the new Macbook Retina computers? | alangbaker | 12/07/22 4:22 | I don't think that's quite it. I've just purchased and set up a MacBook Pro with Retina display, and what I'm seeing is that the 0,0 coordinates always appear to be correct at the top left corner of the DOCUMENT, not the WINDOW. If I scroll so that t |
| Re: Issues with images on the new Macbook Retina computers? | alangbaker | 12/07/22 13:34 | This makes more and more sense, albeit it's problem. I said that when the document is scaled to "Zoom to Fit" and that it's size of the available window in the constraining dimension... ...but I've also realize that in the non-constraining dimension, |
| Re: Issues with images on the new Macbook Retina computers? | alangbaker | 12/07/22 15:55 | A complete workaround: Get Info on the LayOut application in the Finder. Click "Open in low resolution". Done. |
| Re: Issues with images on the new Macbook Retina computers? | Tommy | 12/07/23 13:30 | Ugh! We had a retina laptop in the office last week (a personal computer from on of our employees) but we don't have it today. We should be getting our official testing laptop this week. In the meantime, can others test Alan's proposed work around (I |
| Re: Issues with images on the new Macbook Retina computers? | sokokyu | 12/07/23 14:57 | I was able to open Layout in "low resolution mode" and it's been working just fine. (Thanks Alan!) I'm only a beginning user of Layout but all things seem to be working smoothly for now. Hoping SketchUp and Layout will both be updated for Retina Disp |
| Re: Issues with images on the new Macbook Retina computers? | Tommy | 12/07/24 9:01 | Jody confirmed with his retina display as well. Thanks, Alan! I'm marking your post as Best Answer. |
| Re: Issues with images on the new Macbook Retina computers? | alangbaker | 12/07/24 9:38 | Sign me up! I've actually got some thoughts on how you could make SketchUp/LayOut even better. Glad to read it's working for everyone. |
| Re: Issues with images on the new Macbook Retina computers? | joshwny | 12/08/22 18:44 | After four weeks of working fine on a new Retina display MBP, the "disappearing objects" issue in Layout occurred today. Note that the symptom occurs not only on the retina display but on an external display as well. "Open in low resolution" appears |