Categories: Troubleshooting :

Postini not working. Error: Server not found - Firefox can't find the server at exec.

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Postini not working. Error: Server not found - Firefox can't find the server at exec. pthompsonwpc 7/29/11 8:56 AM Can someone please fix the intermittent problem with the Postini message center?  We use Gmail for our organizational accounts and 5 times out of 10 when I attempt to view my Postini Message Center, the redirect doesn't work.  I thought it was just a
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. Peronti 7/29/11 9:17 AM We have been experiencing the same issue. I would file another case with Postini support (the first case was left unresolved) but I cannot login to the "new" support portal. After using their services for 6 months I can say I am unimpressed.
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. pthompsonwpc 7/29/11 10:48 AM Amen to that, Peronti!!! Thanks for replying.
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. FrankM TC/Reseller 7/29/11 10:58 AM What URL are you using for access the Postini MC? All logins will use, https://login.postini.com.   @Peronti - If you had previous access to the direct Postini support portal, a new password would have been sent to the email account registered for a
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. pthompsonwpc 7/29/11 11:04 AM Um...Frank, did you actually try to click on that link?  I did and I get the same error using that link as I do using my specific organizational one.  You know, the one that comes IN the Spam notificaton email?  ;-)  It appears that the redirect is t
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. FrankM TC/Reseller 7/29/11 11:47 AM Yes, I just did and numerous times during the day, so do all our users and clients. I use IE, FF and Chrome and all work. Clear out your cache and browser history. The URL in the MC summary will look like this, https://mc-sX.postini.com/exec/MsgCtr?a
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. pthompsonwpc 8/2/11 9:13 AM Okay...here's a quiz for ya.  What do you think the first thing I did was?  Ding, ding!  You're correct!  Cleared my cache!  ;-) I'm a pretty savvy computer user...been at it for about 20 years. Anyway, as I said, I've cleared my cache (several time
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. FrankM TC/Reseller 8/2/11 9:47 AM What is your system number?
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. pthompsonwpc 8/2/11 10:22 AM Frank, I really do appreciate you trying to help, but I'm not comfortable sharing our account information with anyone other than a Google or Postini help tech...and certainly not on a public forum.  I know you are a provider and have a great deal of
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. FrankM TC/Reseller 8/2/11 10:52 AM I only asked what system number you were on, not your account log in info. As a TC of the forum, we do have a direct relationship with Google advisers. This is not a forum that support will answer directly to, as it is based on a user to user platfor
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. pthompsonwpc 8/2/11 11:15 AM My issue?  I guess, by your estimation, it would be stupidity.  Apparently, Google is wonderfully supportive and everything just magically works all the time. FYI, the reason I posted this in the first place is that our GAP account manager is only p
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. FrankM TC/Reseller 8/2/11 12:21 PM You have direct support, use it.
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. pthompsonwpc 8/2/11 12:43 PM OH My Gosh!  Now why didn't I think of that!?  <smacks forehead>  Um, maybe because *I* DON'T have direct support at the moment.  But thanks for playing. I'm sorry to those of you who have stumbled on this thread looking for help.  If clearing your
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. FrankM TC/Reseller 8/2/11 1:02 PM If clearing both cache and cookies does not help, then direct support is the next best step. I only asked for a system number to check for potential issues with that system. I would suggest that another admin be created, so when your part time is not
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. oliverjonas 8/16/11 7:11 AM Had the same problem. Here's what fixed it: 1. Clear all cookies containing "postini" (e.g. using find cookie feature in Firefox) 2. Clear all cookies containing "google" 3. Restart browser 4. Log out of any active Google account session 5. Access h
Re: Postini not working. Error: Server not found - Firefox can't find the server at exec. Max Magee 7/23/12 6:51 AM I did something similar that worked for me- (don't know what the "find cookie feature" is, but this is how I deleted it) In FF, select the following menu options Tools -> Options Click on the Privacy tab, and click the "remove individual cookies"