Categories: Troubleshooting :

An Smtp Protocol error has occured - Outbound Mail being Queued

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An Smtp Protocol error has occured - Outbound Mail being Queued Steve J 12/10/08 8:53 PM Hi Everyone, I was wondering If anyone could help me I am experiencing some issues when trying to set up outbound filtering. I am currently using exchange 2003 enterprise and have successfully configured Inbound filtering through Postini but cannot s
Re: An Smtp Protocol error has occured - Outbound Mail being Queued FrankM TC/Reseller 12/10/08 9:57 PM I did not see any mention of setting up reinjection, was that done as well?      
Re: An Smtp Protocol error has occured - Outbound Mail being Queued Steve J 12/10/08 10:07 PM Hi Frank, Yes I have set up reinjection. I have set up the same exchange server as my reinjection host in the Postini Outbound Servers tab and have configured my exchange Server in accordance to the Outbound config guide . Steve
Re: An Smtp Protocol error has occured - Outbound Mail being Queued Google Advisor Phil 12/16/08 2:48 PM Hi Steve J., Building off FrankM's post, I was wondering if you were still experiencing any issues. Let us know, and we'll get it all squared away. Have an outstanding day! Phil
Re: An Smtp Protocol error has occured - Outbound Mail being Queued Steve J 12/16/08 6:42 PM Hi Phil, I am still experiencing issues with filtering Outbound mail as all my outbound mail just sits in the queue and doesn't get sent through. It seems as If my Exchange Server cannot connect to the Postini server that I have configured as a Smart
Re: An Smtp Protocol error has occured - Outbound Mail being Queued FrankM TC/Reseller 12/16/08 9:09 PM Did you register your IP before or after you setup the reinjection server?
Re: An Smtp Protocol error has occured - Outbound Mail being Queued Steve J 12/16/08 9:25 PM Hi FrankM , Basically I added a record for  my IP  address in the "Accepted IP Range" part of the Outbound Servers  and also in the "reinjection host" part of the Outbound servers tab as I only have one exchange server running at the moment. I then m
Re: An Smtp Protocol error has occured - Outbound Mail being Queued Steve J 12/16/08 10:38 PM Hi Guys, Just a quick update, I thought that perhaps My ISP could be filtering my Outbound SMTP traffic which could be causing this issue. I found that my ISP was in fact only letting outgoing mail to go through their mail servers but when I disabled
Re: An Smtp Protocol error has occured - Outbound Mail being Queued FrankM TC/Reseller 12/17/08 8:00 AM Try this Private DSN Trouble Shooting   ISSUE: How to test if PDNS is working. RESOLUTION: Your sending mail server needs to be able to reach the message security service using DNS on port 53. If you are not sure your network settings allow your m
Re: An Smtp Protocol error has occured - Outbound Mail being Queued Steve J 12/17/08 10:01 PM Hi Frankm, I ran the nslookup tests as you advises and initially got an error stating that the connection attempt timed out. I then Checked the firewall settings and found that port 53 was open for outbound connections but blocked for all inbound con
Re: An Smtp Protocol error has occured - Outbound Mail being Queued FrankM TC/Reseller 12/18/08 7:40 AM Not sure, but my suspicion is that you may still have a reinjection problem.
Re: An Smtp Protocol error has occured - Outbound Mail being Queued Cgradel 11/9/11 8:43 AM We are having the same issues.  I have tested the above Troubleshooting steps by FrankM. MX lookups from other dns providers (such as Google's public 8.8.8.8 lookup) succeed without issue.    Lookups for my own system 7 lookups however, fail with a "
Re: An Smtp Protocol error has occured - Outbound Mail being Queued FrankM TC/Reseller 11/9/11 10:11 AM Nothing is going inbound to Postini, with Google's MX in DNS. You need to point MX to Postini.
Re: An Smtp Protocol error has occured - Outbound Mail being Queued Hamhead69 4/24/12 2:27 PM I am encountering the same issue. What is the resolution to this? I have tried the DNS testing as mentioned above and it works correctly.