| POSTINI RENEWAL RESELLER ISSUE | KEEPRO | 6/16/12 9:06 AM | We currently use POSTINI with our 2003 Exchange server and wish to continue to do so. I have just come onboard doing the IT for a company who had a falling out with their prior reseller who provided POSTINI. Long story short, we have 2 weeks to rene |
| Re: POSTINI RENEWAL RESELLER ISSUE | FrankM TC/Reseller | 6/16/12 9:45 AM | You can't, unfortunately. Why do you not a have access to the admin, if the account is not yet renewable? Unless there is a breach of contract on the clients end or for some reason are not allowed access, the reseller should not be denying access. Ar |
| Re: POSTINI RENEWAL RESELLER ISSUE | KEEPRO | 6/16/12 1:52 PM | Frank, thanks for the reply. I see no logo or even mention of Postini on their website, it's just something thy provide to their clients. In any case, the subscription had run out (over 60 days I guess), we were getting no email of course and the ori |
| Re: POSTINI RENEWAL RESELLER ISSUE | FrankM TC/Reseller | 6/16/12 2:30 PM | Huh? Original vendor? Members? It's the clients domain, either give it up and release the domain or give you access. Like I suspected, nothing sounds kosher here. |
| Re: POSTINI RENEWAL RESELLER ISSUE | KEEPRO | 6/16/12 2:44 PM | So can the original IT vendor transfer the Postini domain access to a reputable reseller like yourself without causing any email disruption? And btw, you are correct, it's not been fun dealing with this issue. |
| Re: POSTINI RENEWAL RESELLER ISSUE | KEEPRO | 6/18/12 5:38 PM | Guru Frank, any thoughts please? |
| Re: POSTINI RENEWAL RESELLER ISSUE | FrankM TC/Reseller | 6/18/12 7:22 PM | Who, as in authorized reseller, has the domain under their services? Unfortunately, we can not move accounts between resellers, as we can Google Apps business accounts. There would need to be a significant business case for it and sometimes, the move |
| Re: POSTINI RENEWAL RESELLER ISSUE | KEEPRO | 6/18/12 7:35 PM | Thanks for your time on this Frank. I will be changing the MX records and maybe come back to Postini at a later date. |
| Re: POSTINI RENEWAL RESELLER ISSUE | jsy11me | 6/29/12 11:04 AM | Hi We are authorized postini reseller and we had a customer who had issues with old reseller and abandoned so we switched. Please contact sales[a]http://netkiller.com if you want to discuss further. |