| SPF Hard Fails and Whitelist | Andy Serwatuk | 12/05/30 11:53 | There's a company we deal with on a regular basis... and their IT team has this fun habit of adding mail servers but not adding them to the SPF records.This causes a hard fail on the SPF check.If I whitelist the domain, it still gets quarantined.Is t |
| Re: SPF Hard Fails and Whitelist | JMINATL | 12/06/05 9:53 | (Same issue) I put in an information request ticket before implementing SPF and was told that the Approved Sender list would bypass SPF failure. This was perfect since it meant there was no need to change process (user/service desk could continue t |
| Re: SPF Hard Fails and Whitelist | JMINATL | 12/06/11 6:42 | Just an update: We were migrated from S7 to S9 a few years back. Our MX records remained pointing at S7 however. Support indicates that this is why the Approved Sender list isn't working properly for SPF and we need to adjust them to point to S9. |
| Re: SPF Hard Fails and Whitelist | JMINATL | 12/06/14 5:03 | I just got a report that this resolved an issue a user had with an invalid SPF record being blocked. After adding the sender to the Approved Senders list of the user, the block is no longer occurring. It might be coincidental if the sender just fix |
| Re: SPF Hard Fails and Whitelist | Andy Serwatuk | 12/06/18 5:28 | We've always been pointed at the S9 servers.So, that's not a fix for me unfortunately. |