| How do you cancel/terminate this service | j_meyer | 6/13/12 7:36 AM | Hi, We have not been using postini for the last couple months but we continue to get billed by Excel Micro. The support document for how to cancel says to change your MX Records and after 2-4 days everything should be switched over. We changed the M |
| Re: How do you cancel/terminate this service | j_meyer | 6/13/12 7:40 AM | From reading other forum posts, we it looks like we signed up with Excel-Micro many years ago, but the person that signed us up through them is no longer with the company. Do we have to cancel the service through Excel-Micro? |
| Re: How do you cancel/terminate this service | FrankM TC/Reseller | 6/13/12 10:27 AM | Yes, if they were the reseller handling the order and activation. Usually term agreements are for 12-months, unless otherwise contracted. |