| Nexus S rebooting during calls on Jelly Bean 4.1.1 | In Cognito | 7/30/12 3:58 AM | I am posting this here since a previous Nexus S rebooting issue posted here was acknowledged in a previous thread. Ever since my update to 4.1.1 I am encountering a problem not experienced before in Android 4.0 and 2.3. During most calls my device w |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Stenvis | 7/30/12 10:15 AM | I've been getting the same problem on my UK Google Nexus S since the OTA Jelly Bean update, sometimes several times per day. The phone is almost unusable as the reboots usually fail and I have to leave the phone for an hour or more and then keep tryi |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eth@n | 7/30/12 11:18 AM | Hi, In order to look into this issue, we'd like to collect more information from those who received the OTA update to Jelly Bean. If your Nexus S is experiencing restarts or reboots during phone calls after updating from Ice Cream Sandwich, follow th |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Michael Meschenmoser | 7/31/12 3:01 AM | I also have spontanoues reboots, but I cannot relate them to phone calls.I had on day of heavy mobile usage (music, gaming) where the phone rebooted twice running 4.0.4 - but after that ICS had no problems at all. (I also posted this on http://forum |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | gr8_never | 7/31/12 10:29 PM | I am facing the exact same issue. I submited a bug report as asked by Ethan below. I have a Nexus S too which reboots randomly in the middle of calls. My network provider is WIND and I received an OTA update to Jelly Bean a little while back. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | RaZor.... | 7/31/12 11:19 PM | I am also facing EXACT same problem with my nexus s since 4.1.1 update did u got your issue resolved??? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | pwolli | 8/1/12 3:04 AM | same with my nexus s. its horrible. i am not telephoning at all. sometimes its when i get email or go to another homescreen. i cannot work with that phone anymore. please help ! "booting" (or whatever the phone does) lasts longer than usual (5-8 minu |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | maxgaldinus | 8/1/12 1:50 PM | Same problem with me :(After a random time during a call, my phone reboot. :-( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | David Dyja | 8/5/12 11:20 AM | Hello, I'm just writing to inform whoever can help that I also have the same issue than Michael Meschenmoser since the OTA JB update: my Nexus S reboots randomly (not related to calls). Every one or two days I find the phone has rebooted when I want |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | eltoddo | 8/5/12 12:52 PM | I don't have a huge amount of time to explain my situation but I'm experiencing some very similar reboot issues. I'm using a Samsung Nexus S (AWS version) on Mobilicity in Canada. I was notified of the OTA update about a week ago, but OTA updates nev |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | eltoddo | 8/5/12 7:51 PM | Posting a follow up to my post earlier today.... Still no fix, so feel free to skip this if you're looking for a solution. It's worth noting that today's "restart storm" occurred while I was 1) roaming (on Rogers network) and 2) I was on wi-fi conn |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | pwolli | 8/6/12 12:39 AM | thinkink and looking at the phone several days i discovered the following: phone is only rebooting when wlan is “on“ and threre are one or two open wlans (i dont know them,maybe the company at the basement) at the place where i usually work at. putti |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | alxius3122 | 8/7/12 5:12 AM | As pwolli pointed out, I can confirm that the problem is with WiFi. My Nexus S in not rooted and has only most common applications. I updated it 3-4 days ago when I did not have WiFi at home. Last night I installed a WiFi access point to access my DS |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | In Cognito | 8/7/12 6:22 AM | These reboots happen for me during almost every call which means many occur when I have turned WiFi off (it usually is) with the power widget. I can't detect any pattern to this, other than the longer a call is the more likely it is to happen. I've s |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | eltoddo | 8/7/12 7:18 AM | I'm beginning to think that my issue is caused by something else. Unfortunately things have gotten worse for me. The phone is rebooting almost constantly as I try to use it. I have the phone in ***Airplane Mode*** this morning to see if it would help |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | eltoddo | 8/8/12 8:03 AM | I give up. The phone is completely unusable. I've had it in airplane mode since my problems continued yesterday just to minimize the reboots. I'm making every attempt now to try and backup what I can so I can do a factory reset and possibly a clean |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 8/9/12 11:44 PM | the bug report does not work. I have latest android version 4.1.1 on my nexus s, set developers option to "on" and press both buttons simultanously (Volume + and - and power-button). what am I doing wrong? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | pwolli | 8/10/12 2:05 AM | reboots not only with the special wlan problem i described above but also randomly after several minutes telephoning.horrible.we need a fix from google!!! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/10/12 6:39 AM | I honestly think Google has to react immediately! Same problem here in Australia, my Nexus S keeps rebooting and is basically unusable!!! We need an update now! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/10/12 8:00 AM | For now I think my rebooting is connected to Wifi, too! I came home from work and switched the Wifi on and straight away the rebooting problem. When I found this thread here I managed to turn the Wifi off in the few seconds you get before the rebooti |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 8/10/12 10:18 AM | I tried some differnt settings - wifi on or off, bluetooth on or off - no matter what combination, after ca. 4-3 minutes telephone call the nexus s reboots.This is not accetable!!The advice to send a bug report does even also not work - I press these |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/10/12 10:36 AM | Hold all three buttons for a few seconds, make sure volume up AND down are fully pressed, took me a while as well!!! I don't know why it takes Google so long to come up with a solution, there must be thousands out there who can't use their Nexus S an |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | In Cognito | 8/10/12 10:39 AM | For the bug report, make sure 'USB debugging' is turned on and that you are holding down the buttons long enough. It takes a long time for it to register (at least a minute) but it eventually should work (at least it did for me). |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Beneloth | 8/10/12 11:48 AM | Same Problem here, and I don't think it's WiFi related, because, thats turned off most of the time, and even then my phone crashes. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 8/10/12 12:02 PM | So I did the bug report with enabling the choice of "USB debugging". I did send it to google - hoping for help... I remember that at christmas time 2011 when Google launched from 2.3.4 to 3.x there where also Wifi problems reported which made Google |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/10/12 12:22 PM | Do you guys have other problems as well besides crashing? When I view pictures in the photo gallery they are all grey in the filmstrip mode, just grey squares basically can't view them there. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | smk100 | 8/11/12 12:52 PM | Same problem with my Nexus S. Was charging via its own charger. When I unplugged it began rebooting over and over again. I have managed to switch on Debugging Mode but am unable to press down volume buttons / power button because the phone reboots in |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | smk100 | 8/11/12 2:41 PM | Am pretty close to doing a full factory reset but don't want to lose my data. Even Safe Mode doesn't last long (30 secs) before the device goes into another boot loop. Any help with this would be appreciated. Google, I hope you're following this thre |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/11/12 8:33 PM | Good point SMK100, if the stupid thing keeps rebooting it will hard to accept an update! I also find it a bit strange that nobody from Google has made a statement here since 31/07!!! The phones are unusable guys since your update maybe you should giv |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 8/12/12 2:17 AM | I did now upload already 3 bug reports. Waint for an answer from Google ;-) |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | pwolli | 8/14/12 5:34 AM | having now written to several android magazines to gain support and to help us. its unbelievable that nothing is happening. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | eltoddo | 8/14/12 10:47 AM | Wow, a lot more people in the last week reporting this issue. Here's a follow-up to my last post in this thread. I ceded defeat about a week ago. I backed everything up with Titanium Backup, did a factory reset, and restarted from scratch. I only re |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 8/14/12 11:01 AM | Hello all, I wanted to wait another day, but seeing the post of eltoddo I think I should share my impressions, too: I did reset my nexus S completely. I did it yesterday. And guess what - it works, doesn't reboot on its own, phone calls are as long a |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | David Dyja | 8/14/12 11:12 AM | Not really a definitve solution. I did a factory reset after the Jelly Bean update and still have the problem, although the reboot happens only every few days. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | pwolli | 8/14/12 11:17 AM | how do i make a factory reset with the nexus s and what has “gone away“ having done this? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/14/12 9:35 PM | I agree, a factory reset is not a definite solution, it may take a few days or weeks but the reboots will probably come back. Google needs to come up with an update to fix these bugs in jelly Bean. I really can't believe that we don't get any support |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | gr8_never | 8/14/12 9:52 PM | I agree. The phone reboots during calls. I have Wi-fi disabled at work and the phone has rebooted there too. I agree with In Cognito that the longer the phone call the likelier my phone is to reboot. It seems like people on this thread have multipl |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | smk100 | 8/15/12 2:34 AM | Absoluteley Phil_Perth. Not getting any support at all from Google. And to think that the problems are happening with Google's 'flagship' phone which is made to run pure Android AND getting no support is just mind-boggling! The last resort for me wou |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/15/12 12:06 PM | Hi eltoddo, after the factory reset how do you get from 2.3 back to 4.1.1? Do you have to do all the incremental updates manually? If yes where do you get them from? Or do you just get the 4.1.1 OTA and installed that? Thanks |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 8/15/12 12:47 PM | Thanks to everyone who's sent in reports. We're investigating thanks to your helpful clues. Also FYI, if you've sent in a bug report please note that we won't be replying to your individual messages. We'll post general updates here. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | LtGlove | 8/16/12 7:42 AM | I have only on one working solution. A use the phone on charger not allowing the device to turn of the display. It's not a perfect solution but I can finish my calls when I want. I'm still waiting for a real solution. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/17/12 4:47 AM | Did a full reset but rebooting still keeps happening :-( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 8/17/12 4:58 AM | Hi all nexus S fans!After 4 days of silence a reboot occured again. Fortunally it was not during a call - as before - but with severe consequences, which were new -> all settings disappeared as ring tones, alarm tones, virbration settings and so ...s |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | gaurav256 | 8/18/12 2:59 AM | Hi ,I'm also having the same problem with my Nexus S. I'm using it in India & it a pain that my cell is rebooting randomly after calls. Really frustrating.I didn't have this problem with ICS, it was working smoothly but after the jelly bean update i' |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | yesin | 8/19/12 6:48 AM | hallo |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | rubics | 8/19/12 9:51 PM | I've got the random reboot bug on my unrooted Nexus S since the Jellybean update. At first it only happened everynow and then, but now it's stuck in a reboot loop. My phone will only stay on for about a minute tops before reboot so it's utterly usel |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Jonathan.talisman | 8/20/12 1:06 AM | Same here -Non-rooted Nexus S [GT I9020] , bought in the UK, had ICS and Jelly Bean OTA . A couple of days after the Jelly Bean update I was travelling by plane - When I turned it on it started going into a reboot loop. It even reboots from safe mode |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/20/12 6:53 AM | Drives me crazy that it takes Google ages to come up with another update since the phone is basically unusable since Jelly Bean??? Or maybe it is not priority because it is "only" the Nexus S? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | iamrobo | 8/20/12 11:53 AM | WORKAROUND - If you use the phones speakerphone, the phone will not reboot... at least is hasn't for me since I started using it this way. Problem seems to be related to the proximity sensor that turns off the phones display |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | yesin | 8/20/12 12:15 PM | |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | yesin | 8/20/12 12:15 PM | |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | yesin | 8/20/12 12:22 PM | |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Jonathan.talisman | 8/21/12 1:37 PM | Can't follow the instructions - It reboots before I can " On your phone, go to Settings > Developer options. Make sure the checkbox for 'USB debugging' is checked. Android 4.1.x: Make sure 'Developer options' is set to ON. " I am so frustrated .... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | marcoperilli | 8/21/12 3:12 PM | I did a factory reset a couple of days ago and now it seems to be working perfectly (no reboots). Furthermore the overall performance is much better than before and the system is very responsive. I have got a new phone in my hands. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Jonathan.talisman | 8/22/12 1:20 AM | +Marco preilli - That erases everything [apps,photos,account details, text messages etc] ? is there a way to back some of this when my phone is in an un-usable (i.e. reboots every 30 seconds or so ] Thanks , jonathn |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | YaoCan | 8/22/12 1:53 PM | I am experiencing the same problem. every call i received since I updated to Jelly Bean. Phone reboots after 10 seconds of talking. Any solution yet? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | marcoperilli | 8/22/12 2:20 PM | X Jonathan: I did not lose any photo or video in the virtual sd memory. Most of the apps are restored automatically once you log in to gmail. The apps you bought are in any case available for downloading. Contacts and agenda as restored too but not t |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 8/22/12 10:48 PM | Hey Guys, I heard that adobe flash player may cause a problem cause it is not compatible with Jelly Bean anymore, so I think it is worth to do a factory reset and start from scratch to get rid of all apps that could cause problems with jelly Bean. Al |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | smk100 | 8/23/12 12:22 PM | My Nexus S i9023, never flashed with any ROM, upgraded to JB via JB in July, also got into a boot loop (earlier post in this thread). I was hoping Google would post a way out and I wouldn't have to do a factory reset and save my photos/videas. But no |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | llefteris | 8/24/12 2:31 AM | Hey smk100 at last some optimism and by the way grats on your new phone! I am really noob to root etc so could you please explain what is it exactly that you do? Where did you find Fastboot and what is ADB? Are there instructions anywhere on the inte |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | smk100 | 8/24/12 2:38 PM | Thanks. I'm pretty much a noob myself but I found these instructions quite easy to follow: http://dottech.org/tipsntricks/21534/how-to-install-adb-and-fastboot-on-your-windows-computer-for-use-with-your-android-phone/ . Do note that when you unlock |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | llefteris | 8/25/12 4:37 AM | Thanks a lot .It helped me . I did the same and even added a custom rom(getting pro???nah still a noob). Everything seems perfect untill now and much more smooth indeed.No phone reboots yet but it's very early to be 100% sure. Lost my text messages b |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | erlguta | 8/27/12 9:34 AM | What is the bug report number or link to make noise and add more information about this issue? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 8/27/12 10:00 AM | No need for extra noise on this one, eriguta. Our engineering team is on the case. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Jonathan.talisman | 8/28/12 2:08 AM | Just to let other people know - I did a factory reset [with the power+volume up buttons combination] and the result is the I only lost my text messages [any good free app to back these ? ] and everything else is in place , installed only the apps I w |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Gabriel Peixoto | 8/28/12 9:38 AM | I'm conducting a test trying to isolate the problem ... I did a factory image installation and I'm installing all the software I use one by one. My Nexus S started to reboot 2 days ago just 30 min after I installed Google Chrome and left it open in |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Majento | 8/29/12 10:59 AM | Hi, i have a similar problem of sudden reboots, regardless of phone calls. Yesterday i did a factory reset, phone seemed good, but about an hour ago reboots started again. I want my phone back! This issue calls for immediate action by Google, i do no |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 9/5/12 11:06 AM | This is nuts. My phone is useless. I cant make a one minute call without it rebooting ever since the JB upgrade. Getting no answer from anybody. Sent in the bug report and did a factory reset still no help there. If they are fixing this situation tha |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | xpolish | 9/6/12 4:25 AM | Hi Paul, when release your team patch solving rebooting during call ?Thank you |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ll2439 | 9/6/12 10:47 AM | I'm having the same issue right now with my Nexus 7 4.1.1. Samsung wants me to send the phone in for 1-2 weeks for repair. What am I supposed to do w/o a phone. Anyone know how to fix it?! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 9/6/12 1:46 PM | Same for me. Samsung / Google Nexus S with 4.1.1 .. and i cant make a normal phone call due to random reboots. Its totally annoying. Useless Phone, useless Android at the moment. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | gaurav256 | 9/6/12 11:22 PM | I did a factory reset a few days ago & so far my phone has not rebooted. It used to reboot during calls so I tested that by having a long phone call & it didn't reboot! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 9/6/12 11:46 PM | well i already made a factory reset and still have the same problem. another annoying fact was after factory reset i had to reinstall all my apps on my own, with market only showing me first ~200 i ever had(!) not only the ones i had installed before |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 9/7/12 6:32 AM | I also factory reset TWICE and still same reboot problems during calls! When is the fix coming? Pretty ridiculous that we can't use ours phones as an actual phone! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 9/7/12 6:39 AM | Hello all,i did a factory reset in software menu about 2 weeks ago and had "only" 3 unforced reboots in that time and 1 reboot during a phone call :-)I realized the 3 reboots by suddenly seeing the PIN entry page to open the simlock.Even today I was |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 9/7/12 7:04 AM | I don't think it's an advantage to own a Google phone anymore. We are treated like freakin guinea pigs! First the problems with ICS and now this bug infested Jelly Bean??? People can't use their phones anymore Google!!! How long do we have to wait t |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | AsterixRT | 9/7/12 9:56 AM | Any Updates on this ??? This is really making think to whether to like Android anymore. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ll2439 | 9/8/12 4:00 PM | Not that I've heard of. Still having issues after factory and hard reset. Hopefully they fix it soon! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | FzerozeroT | 9/9/12 2:16 PM | This worked for mehttp://http://code.google.com/p/android/issues/detail?id=36252 I had a constant restart loop when wi-fi was turned on,disabled wi-fi using the widget - no more re-bootwi-fi settings, turn off "Avoid poor connections"turn wi-fi back on, n |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 9/10/12 5:35 PM | Are we going to get any response! This is ridiculous that we can't use our phones! Even after resets still rebooting during calls! Cmon already give us some answere! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | TeurlingsM | 9/11/12 1:47 AM | <w:LsdException Locked="false" Priority="73" ... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | nickmalcolm | 9/12/12 3:10 AM | Thanks FzerozeroT - this worked for me on my Galaxy Nexus, running Android 4.1.1 |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Majento | 9/12/12 1:52 PM | <This message has been deleted.> |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Majento | 9/12/12 2:30 PM | FzerozeroT, your tip works, 2 days with no reboot, thank you very much! On Monday, September 10, 2012 12:16:23 AM UTC+3, FzerozeroT wrote: > This worked for mehttp://http://code.google.com/p/android/issues/detail?id=36252 |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 9/12/12 4:05 PM | I don't have the WiFi problems evryone is talking bout! My phone reboots during phone calls, about 2 minutes in! Everything seems to be working fine except for the phone part! Any solutions out there! Did the factory reset still no help Also sent bug |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 9/13/12 1:44 AM | The same for me; still! No Wifi-Problems but not possible to make long phonecalls, often not even short ones. And still no response from Google here, not even something like "hey, we know the problem, we are on it, be patient." My next mobile should |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | test56 | 9/13/12 4:45 AM | <This message has been deleted.> |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 9/13/12 10:22 AM | all bullshit!had 5 days no reboot - now it happend again. During aa phone call.I have the week Wifi switch turned off.I have done a 2nd factory reset.. It seems it doens't help.But this time as a new dimension - my battery was lower than 10%.Will upl |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 9/13/12 10:27 AM | <This message has been deleted.> |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 9/13/12 10:28 AM | where to upload bugreports? i also experience heavy battery problems since 4.1.1 sometimes .. phone stops working and few minutes later it turns off, with battery low |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 9/13/12 12:47 PM | check th note from eth@n from July 30 If your Nexus S is experiencing restarts or reboots during phone calls after updating from Ice Cream Sandwich, follow the instructions below: http://support.google.com/mobile/bin/request.py?&src=6900052&contact_ |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Ben McIlwain | 9/20/12 5:09 PM | I have a Sprint Nexus S running Android 4.1.1. It just upgraded a few days ago. Since then it's rebooted four times while I've been in the middle of calls. This performance is completely unacceptable. My phone has never been rooted and I've never |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | osrootofos | 9/21/12 12:39 PM | I had the same problem in, my nexus s used to reboot in loop giving error unexpected error and reboot but i use to get a minute to do something i just turned the WIFI off and the nexus s was stable my ICS 4.0.4 was working fine when i updated it to |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Joop Martens | 9/23/12 10:39 AM | I'm also suffering from random reboots during call's since JB upgrade. Uploaded a bug report like requested. Is there a method to revert to ICS since this issue is unacceptable? I had hoped for a bug fix after all these weeks but I don't have the fe |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Frederick Landry | 9/23/12 10:50 AM | Same problem on my side. Factory defaulted my Galaxy Nexus and did not help. Cannot make or receive any phone calls now. This bug is unacceptable, but the worst is Google is not providing any information on bug acknowledgement or potential bug fix da |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Frederick Landry | 9/23/12 5:02 PM | I am lucky that my phone was still on warranty, since it was impossible to even make a single phone call, it was replaced. If it was not the case, I would have changed phone and abandon Android completely.I can understand and manage a small bug, but |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 9/24/12 7:20 PM | Still waiting for an answers! Nexus s still rebooting during calls! Got an over the air upgrade about two months ago and still not working properly! Sent bug reports and factory reset twice! Can't we get some info about what's going on! Oh yeah now i |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 9/25/12 10:22 AM | oh my good! rebooting is coming back - after 1 week of no reboots. Who can help? now also the time is wrong - the clock is approx. 45 min behind real time.And I cannot make bug reports anymore. the only thing what works is a screenshot when I press t |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Frederick Landry | 9/25/12 4:34 PM | Do you have any Official updates??? This is not a small issue, I know Google probably could not care less, but for some of us, this is affecting badly our business and I cannot go on like this, it has been long enough. This is my second Galaxy Nexus, |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 9/25/12 11:49 PM | Spot on Frederick! It is not only the bug anymore that annoys me it is the lack of support here. It is really too much to ask for that someone from Google gives us an approx timeframe when and how this problem will be fixed??? It is a couple of month |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Frederick Landry | 9/26/12 5:31 AM | I wonder if sending this to technology journalists and make tons of noise will finally have Google to tell us something? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 9/26/12 7:47 AM | I think that is the only thing left to do Frederick! Since we are not getting any help here! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | In Cognito | 9/26/12 4:01 PM | Paul, I'd like to avoid the extra noise, but I posted this thread almost two months ago. I'm sure you can imagine that not being able to make phone calls on a phone is not just a minor inconvenience. Is there news on any progress or an estimate for w |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 9/26/12 4:17 PM | We are still working on this issue, In Cognito, and are making progress. Although I appreciate your interest in an ETA, Google doesn't provide estimates for when we may release software updates for Nexus devices. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Phil_Perth | 9/26/12 9:50 PM | It is more like a fix not an update. Paul, you honestly sound as we are asking for a software update with new features but all we want is that the phone works. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 9/28/12 9:38 AM | We want your phone to work perfectly too, Phil_Perth. All I meant was that any fix for this issue would be released via a software update. We'll let you know as soon as any software update has started rolling out. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Halves | 9/28/12 8:28 PM | Paul, I bought a phone smart enought to runs apps, not a computer (that randomly reboots while running an app, like the telephony app). Right now we can't to rely this phone to do calls for more month ... and that should be seen by Google/Samsung as |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Rene M. | 9/28/12 10:44 PM | Hi! It is quite interesting to read through this thread. I don't own a Nexus S myself, but I brougt 4 weeks ago the Samsung Galaxy Nexus (I9250). And I have the SAME PROBLEMS!!! Yeah, I have a new phone and I can do a lot of things with it. Except O |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | m0thman | 9/30/12 6:06 AM | Hi Paul, Good to hear Google are on the case. Is an update imminent, or is it likely to be months rather than days or weeks? My partner and I each have a Nexus S with Jellybean and whilst mine is fine, hers randomly reboots during calls and this has |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | LtGlove | 10/4/12 8:28 AM | Dear Paul I understand that you can't disclose any information regarding ETA for the software update but you must understand the Nexus S users. They want to use their phones primarily to make calls. Consider this: I'm not only disappointed in my Nex |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | suresh.v | 10/9/12 8:33 AM | response from google's representative is extremely casual noncommittal. smacks of 'make whatever noise you want to, we don't care' attitude. otherwise what's the meaning of, 'yes you people are having a dead phone, but we typically don't announce ETA |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | suresh.v | 10/9/12 8:33 AM | response from google's representative is extremely casual noncommittal. smacks of 'make whatever noise you want to, we don't care' attitude. otherwise what's the meaning of, 'yes you people are having a dead phone, but we typically don't announce ETA |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | gr8_never | 10/9/12 9:02 AM | I reset my phone a couple of weeks back and it hasn't given me the rebooting issue ever since. Note that I reset the phone from its boot menu (you can access this when you restart the phone - hold volume up and power button when starting the phone on |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | LtGlove | 10/10/12 2:38 AM | Decision made. I'll wait until the 4.2 OTA rollout in November then sell the phone. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 10/10/12 7:02 PM | Hey Paul, is this 4.1.2 update that just came out going to fix the reboot issues? Just wondering! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/14/12 10:35 AM | Hi Paul, "In Cognito" ? Is this a joke ?"making progress" ? in what way ? i updated my phone to 4.1.2 with the official image provided here https://dl.google.com/dl/android/aosp/soju-jzo54k-factory-36602333.tgzand the phone rebooted 3 times in a 20m |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | In Cognito | 10/14/12 11:57 AM | Lol, he was responding to my user name. Although, that's a funny way to interpret what he wrote. I am very disappointed to hear that 4.1.2 doesn't fix this issue. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/15/12 5:48 AM | LOOOOL !he he ok i was pretty upset yesterday after all these reboots and didn't pause to think :PThe main issue for me is that after a fresh install i can't reproduce the bug. (The only extra installed apps for now are Superuser, Firefox, Chrome)So |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/15/12 6:20 AM | Some info I'm in France and my carrier is Bouygues TelecomI have a Nexus S GT-I9023 The phone has not yet rebooted (after the fresh install) with wifi on OR off and calls exceeding 10min |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 10/15/12 10:04 AM | As you noticed, Android 4.1.2 has started rolling out. After you've received the update, if you experience any problems with your Nexus S rebooting during a call please let me know. (Nope, I'm not in incognito mode Liontos, I'm still here.) :-) |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | McDozer | 10/15/12 7:11 PM | Hi Paul, I have a Nexus S (Cincinnati Bell), completed the 4.1.2 update today and disappointedly less than 5 minutes in to the very next call, it rebooted... Suggestions? - Charles |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | War NexuS | 10/15/12 8:06 PM | Hi. I'm having the same prob. since I did the Jelly Bean upgrade OTA on my Nexus S, I am experiencing lot of problems such as 1. overall slow performance, it takes longer than any smartphone should take 2. some apps are not running, middle of the la |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Tomasz Olszewski | 10/16/12 12:27 AM | Hi Paul. Unfortunately my Nexus S still reboots during calls after updating to 4.1.2 :-/ |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 10/16/12 12:36 AM | Unfortunately after upgrading 4.1.2 on my Nexus S I had two rebooting during a call... It's a big problem, I think. My hope was you had found a solution but no, no solution until now. Hope soon. Thank you |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | suresh.v | 10/16/12 1:25 AM | i would have loved to received your jelly bean 4.1.2 update but i cant. my poor mobile went to a permanent sleep a few days back after incessantly rebooting during calls for days together. now this problem is called as the "broken power switch proble |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/16/12 5:17 AM | Hey Paul !Glad you are still here ;)My Nexus S GT-I9023 is still rebooting during calls after the 4.1.2 release and all my apps installed.But ! ...After a factory reset, a clean install and minimal apps installed (standard Google Apps, Superuser, Fir |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/16/12 5:37 AM | suresh.v have a look here http://android.stackexchange.com/questions/27643/how-can-i-boot-my-nexus-s-with-a-broken-power-button-can-only-boot-to-do-not-t cheers |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | LtGlove | 10/16/12 6:11 AM | The rebooting problem persists :) The device is rebooting if the screen is turned off for a small amount of time. It restarts even when turned off by the proximity sensor or by the display light timeout. How do I know? I switch my phone to speaker to |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 10/16/12 3:36 PM | Cmon! This is ridiculous! Upgraded OTA and second call rebooted! Everything still lags and runs horrible! This 4.1.2 didn't fix a thing! Paul please tell me I don't have towait another 3 months for my "phone" to work like a phone! If that's the case |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 10/16/12 5:01 PM | If you've already received the Android 4.1.2 update but you've still experienced spontaneous reboots, it's worth checking to see if there's an app you've installed on your phone causing the problem. Try starting up your phone in safe mode which tempo |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | 708Shark | 10/16/12 7:37 PM | Tried it in safe mode! Still rebooted 1 minute into first call! Any other ideas? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Сергей Гассан | 10/16/12 8:19 PM | Hello, Paul.I (and not just me http://code.google.com/p/android/issues/detail?id=37485) have same problem with Galaxy Nexus. 4.1.2 update is not a solution, safe mode too. Can you tell us any suggestion?P.s. sorry for my bad english. Best regards fr |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | suresh.v | 10/17/12 1:52 AM | thanks lio. i did everything a person with a dead mobile would do. some esoteric solutions include, connect to usb port, press X and put in the battery. repeat till device powers on. my personal favourite was: "caress below the camera". nothing worke |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 10/17/12 2:44 AM | Hello Paul. Your suggestion doesn't work for me. in safe mode I have still rebooting. Please, find a solution as soon as possible, it's very very very very frustrating that phone reboots during a call... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/17/12 3:57 AM | Can someone else try a clean install (i erased everything and installed the 4.1.2 factory image provided by google https://dl.google.com/dl/android/aosp/soju-jzo54k-factory-36602333.tgz via fastboot) with max 10 apps installed (besides the google app |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilici | 10/17/12 1:39 PM | This is more than ridiculous. And Paul... are you a developer or just someone from PR. If you are from PR you relay have a hard job... the phones are not good as phones with this 4.1.1 or 4.1.2 Android.The relay annoying think is that you said in som |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilici | 10/17/12 2:27 PM | I am glad the backup worked. I am back on 4.0.4... is a little slower than 4.1.2 but I can use the phone. Sorry Paul about the "kind" words, I was really upset. Please tell us when the good version is available. Regards from Romania.Ilici |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 10/18/12 3:24 AM | Hi, I have exactly the same issue, Nexus S. It reboots during calls since the Jelly Bean update 4.1. Yesterday I received 4.1.2 OTA and it is even worse than before! I am tempted to do a full reset if no fix is coming soon. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | War NexuS | 10/18/12 4:03 AM | well the basic operation of a mobile phone is to make calls and talk with others. what's the point of having a mobile phone if u can't talk with it!!! its definitely not the set, its the OS which is causing the problems. google should fix this seriou |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | m0thman | 10/18/12 4:08 AM | Paul (Google Employee), can we please have an update on this, at least to know that it is being investigated? Interestingly enough, my partner and I each have a Nexus S and whilst hers has the fault mine does not. My one was about a year newer than |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | War NexuS | 10/18/12 4:21 AM | <This message has been deleted.> |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | War NexuS | 10/18/12 4:23 AM | it may be sound rude but I have had enough! I wanna admit it pretty straight forward.jelly bean, ice cream, spaghetti noodles or pumpkin soup I don't know but I want a fix for this reboot during calls problem and I expect it real soon!would appreciat |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/18/12 5:00 AM | Even if the problem is fixed (wishful thinking) after-sales support from Google/Samsung is disappointing. Its been almost 3 months since the original post in this forum and bug report 35583 and no progress whatsoever is made. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 10/18/12 8:22 AM | Hi all,I was able to install 4.1.2 over the air OTA on Tuesday, Oct. 16. - And I did a factory reset to have it all installed correctly! - Guess what happened? During phone calls the Nexus S reboots all over sudden. So the whole system is bullshit.Th |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | TeurlingsM | 10/18/12 8:34 AM | Hi everyone. I also installed 4.1.2 on my Nexus S. I have also a lot of apps on my phone. But I have had still no reboots :-) Installed it yesterday evening. So I am happy....until now... And, my phone became faster...nice. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 10/18/12 10:07 AM | Sorry I cannot share your happiness - just had again a reboot during a phone call ...:-(((( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | mddemarchi | 10/18/12 12:19 PM | Paul, I just have my Nexus S updated to 4.1.2 but I'm still suffering with rebooting during calls and many times. What should I do? Tks. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Renatus Ro | 10/18/12 12:24 PM | got 4.1.2 OTA yesterday4 calls, three reboots (rebooting initially started right after getting 4.1.1 OTA in august)Nexus S |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Renatus Ro | 10/18/12 12:43 PM | and the bug report upload link has disappeared .... (post 30 jul Eth@n If your Nexus S is experiencing restarts or reboots during phone calls after updating from Ice Cream Sandwich, follow the instructions below: http://support.google.com/mobile/bin/ |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 10/19/12 12:25 AM | Hi, I have tried yesterday using my Nexus S (4.1.2) in Safe mode (as described by Paul, you shut down and reboot with volume down pressed, then "Safe mode" is displayed on bottom left of the screen) and indeed did not experience the reboot problem o |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 10/19/12 1:55 AM | I have norton mobile security V3But I have that for a long time. The problem of reboot occurred after updating to 4.1.1 and 4.1.2 And the upload page for bugreport disappeared http://support.google.com/mobile/bin/request.py?&src=6900052&contact_type= |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Renatus Ro | 10/19/12 2:08 AM | booting in safe mode does not help: It starts up in safe mode, right after typing in the PIN,the crashes (while plotting the home screen) and reboots ... running: on{X}, K-9 mail. 3D digital weather, Battery, , Easy reminder, Backtitude, Tokaplot, go |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 10/19/12 5:52 AM | Today: two calls and two rebooting. It's a nightmare! Google wake up! I'd like a phone that works also as a phone... :-( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 10/19/12 2:04 PM | If you've received Android 4.1.2 from an over-the-air update, and you've tested your phone in safe mode but are still experiencing reboots, we'd appreciate it if you could get a bug report from your phone and send it in to us. If you can help us out, |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Frederick Landry | 10/19/12 2:11 PM | Hi Paul,Could this be in any way related to Telcos providing incomplete upgrades? On my side (this could be a coincidence) but I have not gotten the bug since I de-activated the Google account Sync feature on my phone. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilici | 10/19/12 2:20 PM | Hi Paul. I think Google should get some Nexus S phones and install the 4.1.2 android from Google servers ( let us say https://dl.google.com/dl/android/aosp/soju-jzo54k-factory-36602333.tgz is the Factory Images "soju" for Nexus S (worldwide version, |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Renatus Ro | 10/20/12 6:53 AM | (4.1.2 OTA) finally, (after uninstalling two apps) I could boot into safe mode. made one test call - reboot after +/- 90 seconds (a bit playing with the proximity sensor) submitted bugreport so: safe mode isn't safe. ridiculous situations when custom |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ichayanami | 10/21/12 9:21 AM | I'm from Indonesia and use Google Nexus Safter i upgrade to the newest Jelly Bean two days agoMy phone restart when i turn on the bluetoothand now stuck in Nexus's logo... can someone help me? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Karsten Seth Olsen | 10/22/12 9:57 AM | I have the same problem, when I go back to 4.0.4 thes is no problems but I get 50 times a day thes is a update to the phone, have do I stop this I cant use the phone when I use 4.1.2 It is a Nexus i9023 update ota |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | TeurlingsM | 10/22/12 12:29 PM | Hi everyone. After 4 days still no reboot of my phone :-) Did not made any changes to my phone (only installed the update), no safe mode, no nothing and still working......? Oke I am a bit reserved about this phone, but so far so good.......!..... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Damaged169 | 10/22/12 12:39 PM | i was listening to music on my nexus s my phone shut down and wont turn on tried new batt and all the suggestions ive seen on the net also taken to three repair shops with no luck anyone hear of this or am i one in a million? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | TeurlingsM | 10/22/12 12:48 PM | One thing more: I see that I use 302MB and have 41MB free (RAM) It varies between 300 and 307 MB RAM used. Active sessions: - propertiers - Battery indicator - WhatsApp - Retro Clock - Jorte - Trafic monitor Plus - Google services - Maps - Android- |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilici | 10/22/12 12:49 PM | Hi Marc. What did you do? Please tell us or tell Paul and he will tell us ( we hope ). Kind regard.Ilici |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | TeurlingsM | 10/22/12 1:24 PM | Sound stupid, but actually nothing. When I got this phone I kept it original. No rooted, no nothing. Just installed some apps and during time it became a lot of apps. Before the 4.1.1 I had one update (forgot which version number I had before the 4. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilici | 10/22/12 1:33 PM | Hi Marc. Please write here when you will have a reboot during call because you will. When I had installed the 4.1.2 I used my wife as QA and after she had some very long phone conversations the rebooting was on.After the first one the that was after |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | xpolish | 10/22/12 9:33 PM | You are right. I downgrade to 4.0.4 two weeks ago and result is 0 resets. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | LtGlove | 10/23/12 12:22 AM | I had to downgrade the system too. The difference is that I used CM9. Better, faster, more features and... no reboots. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 10/23/12 12:57 AM | I still have the same problems with the phone after getting OTA update to new version. I never rooted the phone, did any hacks or whatever and i am using a lotta apps - but different ones than mentioned here before from others having this shutdown pr |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Ingo-Nexus | 10/23/12 1:06 AM | facing the exact same issue Nexus I9520 (4.1.1 and 4.1.2) other types have the error not only the galaxy sGoogle does not provide feedback ! :(Paul has also disappeared in the chaotic system ;) |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | chuckynoris | 10/23/12 1:55 AM | Tired of this problem... I installed CyanogenMod rom (http://www.cyanogenmod.com/) and haven't had a single reboot since then. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 10/23/12 9:46 AM | I haven't disappeared, Ingo-Nexus. Please see my post from 3 days ago asking for additional bug reports. aMrio and others who submit bug reports, thank you very much. We won't be responding to you individually, we're aggregating the bug reports for i |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 10/23/12 2:04 PM | just 1 question: how to do a safe mode? I do not find the menu on my nexus s ... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 10/23/12 3:54 PM | Safe mode instructions here:https://productforums.google.com/forum/#!msg/mobile/FaiptkgrbsM/U9TO4UpPplYJ |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilici | 10/23/12 6:35 PM | http://phandroid.com/2012/10/23/sht-android-fans-say/ I am wandering... I should get a new phone to get the last Andoid as is the Apple policies or should I get the Jelly Bean on my Nexus S functional ( the phone to work... the rest is acceptable t |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 10/24/12 10:38 AM | Paul, just send my report of rebooting in safe mode.. thanks hope you can fix it asap... i can't use phone as a phone... is ridicolous :-( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 10/25/12 9:51 AM | Today: five calls and five reboots. One of them was very important and..puff..rebooting.. I think I'll take and use my old 3310.. I'll lose all I love in Android but I'll gain a phone can phone! :-( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 10/25/12 9:55 AM | Its ridiciulus Google is not just giving everyone the old working version back; onliest reason i can imagine for this is they are in need of sth like beta testers. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Bruno75 | 10/25/12 3:37 PM | 3310 ! What a geek you are ! ;-)I use my 3210 for about a week ...Looking for a new job, I can't miss a call !This stuff still working like a charm. And the 10 year's old battery last for days.No sim card in my Nexus, I will report any reboot ;-) Bac |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 10/26/12 12:59 AM | Oh!! fantastic picture :-D I hope Google can fix our issue... Am I a dreamer? :-) |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 10/26/12 1:05 AM | I am also using my Nokia e71 now - back to the roots. I'll send in the Nexus S to Samsung repair center in Germany. I had somebody on the phone from Google android support and tehy told me to send in the phone.I keep you posted in 2 weeks when I get |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/29/12 10:34 AM | Can we get an update on what is being done to correct this critical issue for the Google Nexus S owners ? Or is it too much to ask ? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 10/29/12 10:39 AM | look at age of this thread and problem still not solved .. they are not even telling us how to set the phone back to 4.0.4 - well google is busy developing new phones (see today news about new nexus devices), why should they support the old ones?! bt |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 10/29/12 10:41 AM | by the way, i still have the additional problem with my nexus s about it being stuck sometimes and a few minutes later the accu is down to 0 (i already bought a new one, so this is not the probleme). this problem occured when the phone rebooting occu |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 10/29/12 2:48 PM | To date we've only received bug reports from a couple of users, which is not much for us to work with. If you've received the Android 4.1.2 update and your Nexus S reboots during phone calls even in safe mode, we'd appreciate it if you follow the ins |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | mddemarchi | 10/29/12 6:46 PM | I tried to put my phone on safe mode, but I couldn't. When it starts on safe mode, it restarts on normal mode. It's impossible use the phone on safe mode. Unhappily, I can't help with bug reports but I suffer daily with many random reboots during my |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 10/30/12 3:16 AM | i also made another bug report after safe mode reboot. you guys really wonder about few bug reports? well, most people just use a phone, they maybe know facebook, but surely not the google productforums. and even if you find the forum its still not e |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | MarkLy | 10/30/12 9:35 PM | By reading this discussion, it is clear fact that that there is no even entry level persons involved to this problem at Google. To help all people, two things need to be done immediately. 1) Inform customers globally in news. Everybody needs to know |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 10/31/12 2:50 AM | You wrote.. Very easy to do... Hope you're right... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | suresh.v | 10/31/12 3:13 AM | P.S (as in pre-script). My post didn't figure in the list when I replied from gmail. Before assuming any conspiracy theory wrt me getting blocked for the misfortune of having ever owned a Nexus S, trying it directly from the forum.--suresh=========== |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 10/31/12 6:34 AM | Ok so it will take "some" time to fix this issue. Where does this leave me as a customer ? I have to remind you it that i am not a beta tester of a Google product. I paid for this phone. What's the official Google responce to someone who bought a Goo |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 10/31/12 7:17 AM | Sent in bug report for Galaxy Nexus GSM (C8) version. Rebooted in the middle of an active call in Safe Mode. As far as I can tell from the report it contains information about the phone after the reboot. I could be mistaken, but if it is so I would l |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | LtGlove | 10/31/12 8:28 AM | Sure. This is not a thing that had to require much effort. If we customers have Nexus S phones I bet that Google tech support has some for testing purposes. I was also tired of rebooting and slow operation. So slow that sometimes it took 5-10 second |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 10/31/12 9:33 AM | Hi Paul, I have adb logcat output from my phone in a call until it reboots. If this can be of help let me know where to send it. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 10/31/12 10:01 AM | Actually ilanco yes we can use that. You can submit it using the same bug reporting form. Thanks! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 10/31/12 10:54 AM | <This message has been deleted.> |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 10/31/12 10:56 AM | Hi, uploaded gzipped tar file with all logs I could gather with adb logcat. adb logcat quit when phone rebooted in the middle of a call. Please confirm reception as I am not sure the for accepts tar.gz files. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | delta9 | 10/31/12 12:12 PM | Hi,my phone reboots as well on almost every single call. For like three months now phone is just useless. I cant finish a single call, i cant talk to customers, i dont have a proper call log.What is really disappointing is that nobody seems to care. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 11/1/12 8:31 AM | Hi Paul, can you confirm reception of my previous bug report (logcat) and if it's of any use? Thanks |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 11/1/12 10:27 AM | We got it ilanco. I don't know if it's useful or not -- an engineer will have to dig into it. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 11/2/12 2:07 PM | Hey ilanco, it turns out that a logcat doesn't contain the info we need to take a look. If you experience the issue again and can submit a bug report as outlined here we'd appreciate it. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | jeroeninter | 11/2/12 2:34 PM | Just bought this phone. I updated immediately. My phone also reboots if I want to call someone or if someone calls me (sometimes, after I remove the battery and reboot, it does work). Is it possible that this issue is hardwarer related? If so I will |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | pankb09 | 11/2/12 7:47 PM | Hi Paul, I will also be sending bug report. This problem is so easy to reproduce. Almost every call leads to reboot. I have experienced this after 4.1.2 update. I am surprised if Google engineers have not been able to reproduce. I checked with my fri |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 11/4/12 2:48 AM | Hi Paul, 2 questions 1. Is there anything I can do to catch the problem and log it while the phone is connected to usb and reboots.2. When in safe mode and the phone reboots, do I need to go in safe-mode again and then send in the report or reboot ba |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 11/5/12 10:35 AM | Hi, Something interesting I found in my bugreport is this line : -- Last reset was MPU Watchdog Timer reset (PRM_RSTST=0x8) -- "MPU crash is something related to the CPU" according to Francisco Franco (android developer) According to multiple source |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 11/5/12 10:54 AM | Hello all, I got my Nexus S back from Samsung Repair Center in Germany. They checked it and didn't find anything. So they reset the phone to 2.3.6. They also added a paper saying that there are badly programmed apps in the android market whch may mak |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 11/5/12 11:36 AM | Not that I'm aware of. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Pranesh_N | 11/6/12 6:38 PM | Paul, even after running on "Safe Mode" I'm still experiencing the reboot during the call. I have uploaded the bug report today. (Nexus S, 4.1.2, I9023). Waiting for the fix. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Paul | 11/7/12 10:43 AM | Thanks Pranesh_N. I want to let all of you know that I'm going to be out of the office for the rest of November. My co-worker Eth@n, who is very familiar with this issue and discussion, will monitor this thread and post any updates while I'm away. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Alexander, Germany | 11/8/12 9:17 AM | Here's question for you, that is very important to me: How can I switch off those nagging, incessantly repeating, annoying information pop-ups that almost try to coerce me to update, which I definitely don't want to, after experiencing these disast |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | nextdiscuss | 11/10/12 9:18 AM | Hi, I am also experiencing random reboots under 4.1.2 on my Nexus S. Very annoying. As far as I can see is the report, created through the "take bug report" button, starting just after the random reboot (running in safe mode) took place. The report i |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/10/12 9:53 AM | Hey Paul, I have too same problem. My 2 days old Samsung Nexus i9020A had version 1.4.2 is rebooting every time I answer or attempt to make a call. Don't know how to fix-up this. I want to know when this will get rid off. Thanks. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Celso Rodrigues | 11/10/12 12:49 PM | People, its a hardware problem well know by Samsumg and google, but they continuing selling this faulty phones,and its not only Nexus S, Galaxy Nexus have de same problem,as you can see in http://code.google.com/p/android/issues/detail?id=37485, the |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilici | 11/10/12 2:17 PM | If that is true please explain why in 4.0.4 is not happening. I can not understand why this "hardware" problem is happening only in 4.1.1 or 4.1.2. Is the proximity sensor used only in 4.1.1 or 4.1.2? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Celso Rodrigues | 11/11/12 9:31 AM | No, it happens in all android versions, maybe you were one of the lucky ones, who have a not problematic Nexus... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Renatus Ro | 11/11/12 9:53 AM | hardware doesn't change over time... before 4.1.x I never ever had a problem (18 monthes or so), and even if it would be a hardware problem, software can mask/prevent it, as the pre 4.1 versions obviously did. now It is an almost 100% chance of cras |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 11/11/12 1:38 PM | Indeed, its NOT an hardware issue before it never appeared with 4.0.x! and its so f****ing annoying google doesnt show us how to get back 4.0.x and disable the freaking wtf-update to 4.1.x. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Celso Rodrigues | 11/11/12 5:15 PM | See for yourselfs... http://code.google.com/p/android/issues/detail?id=35583 http://code.google.com/p/android/issues/detail?id=37485 Me and others waiting for a solution...That probably will not come... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 11/12/12 6:25 AM | Hello Nexus S users!Bad news for all: I had my Nexus S in the repair sneter of Samsung in Germany. (see my post form last Monday). I got it back with 2.3.6 on it and no other repair work - as they said :-(after being forced to update to the latest ve |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 11/12/12 6:43 AM | Why is this bad news? Good for you :) I did a factory reset about a week ago and also haven't gotten any reboots since. But that does not mean the problem went away.I am also not a heavy phone user and I'm making mostly short calls, which makes it le |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 11/13/12 12:37 PM | Spoke too soon, just had my first reboot :( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 11/14/12 1:40 AM | According to several sites, Nexus S won't receive 4.2. So, how can we resolve this nasty issue? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 11/14/12 4:20 AM | Hello everyone. 3 Days ago i made a reset of my nexus s (while leaving all picture and music data on the phone) and afterwards i reinstalled only facebook, facebook messenger and whatsapp and made all available updates for the basic apps like google |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 11/14/12 5:31 AM | Of all the people that have made a factory reset (and do not experience the reboots anymore), have you reinstalled all your apps? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 11/14/12 5:46 AM | I made several factory resets, after first ones i pretty quickly installed most apps and later all apps (which is again made stupid if you have more than ~ 100 apps). Now i just reinstalled the few i mentioned and havent experienced the problems so f |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | MarkSom | 11/14/12 6:26 AM | I was pinning my hopes on the 4.2 update curing this problem.My Nexus S, which worked perfectly well as a phone with ICS (blowing the idea that it's a hardware issue out of the water), is now little more than a sluggish 4" tablet.I was looking to upg |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | awuensch | 11/14/12 9:35 AM | Hi Guys,after more than 10 days of no reboots - I had one right now.It happened during the use of Facebook-App - NOT during a phone call. This is new, as I did use the Facebook app quite often after the Reset of my nexus s in the Samsung repair cente |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Semanticat | 11/15/12 9:28 AM | I'd be a sucker to get a Nexus 4, or any other Google branded device. Google pushed out an update that broke the phone functionality of my phone and now that they're not going to push any more updates, it's clear they feel pretty good about what they |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | ilanco | 11/15/12 1:04 PM | Galaxy Nexus GSM, updated to 4.2 still same issue, reboot during call :( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 11/16/12 8:08 AM | Hello everyone again, i want to report that i still didnt got any new reboot since my last factory reset and installing only 4 apps afterwards (facebook, facebook messenger, whatsapp and a germany app named "clever tanken") afterwards. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/16/12 9:07 PM | Thanks for posting updates @aMrio. I did around 3 times factory reset & less installed apps, still I'm getting reboot. Could you please let us know how many times you did factory reset ? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 11/17/12 12:33 AM | I made two factory resets Naresh. First one was complete reset including pictures and other files. After that one i fastly reinstalled all my apps (which tooked me like half a day because google market / play is not made for this issue). At second r |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/17/12 2:10 AM | Thanks for update |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Tawanya Scarboro | 11/17/12 7:36 AM | Samsung doesn't seem to want to touch the device. They keep telling me to go back to Verizon then call them (Samsung) back. Really??? This is ridiculous. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | War NexuS | 11/18/12 5:42 AM | bro try with installing atleast over a 100 apps & tell us wht happens. thats y we r using a phone with 1 GHz Processor & relevant Ram in it. thnx. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | War NexuS | 11/18/12 5:46 AM | u said galaxy nexus (which is Nexus 3) not Nexus S? & u r having the same rebooting prob? if that's so then google shud b so friggin ashamed for this as their Android doesn't go well with their own branded Nexus sets!! what a shame! & still they r do |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | War NexuS | 11/18/12 5:54 AM | thanks for your update buddy. but my question is then y r u using a smartfon such as nexus S? if I've to use it only with few apps then y not using a older button key press sets such as Nokia 2630 or such? even Nokia N series or E series phones r act |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | War NexuS | 11/18/12 5:58 AM | all these bullshit & no actual fix. why don't you guys do the report capturing thing yourself in google's lab? Its not something unusual. Almost everybody in this planet with Nexus S having this same problem mate! its not only rebooting during call,s |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | nextdiscuss | 11/18/12 6:20 AM | Just had e reboot while I tried to unlock the phone. I've drawn the pattern and instantly pulled down the notification bar. However, the phone was still in lockscreen, I tried to draw the pattern once again but the phone froze already. This is by far |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Renatus Ro | 11/18/12 9:05 AM | looks like, that the whole industry is producing auto-random-reboot devices:http://www.theverge.com/2012/11/18/3660974/htc-8x-lumia-920-reboot-freezing-battery-issuesso we can waste our money better to apple? (or do apple user just not complain about |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 11/18/12 2:16 PM | So the phone you purchased from google is unusable. The reboot bug is not solved. And you are thinking of buying a new phone from the same company ? (no irony in my words whatsoever so don't get offended, just a rhetoric question) |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 11/18/12 2:34 PM | Because they don't care mate, period. Nexus 4 was sold out within an hour in the US so they have other priorities. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 11/18/12 2:36 PM | correction and not for Google to push 4.2 in the Nexus S |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Real Kenny | 11/21/12 2:26 AM | Hi all! I've had the same problem but not right after the JB update.. It appeared about a month ago.. A few days ago I've noticed that I had 3G activated on my NS, but I almost never use it (because of the battery drain).. I must've activated it by m |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 11/21/12 8:11 AM | Hi all, A few days ago I went ahead with a full factory reset, and I do not regret it! Not only I do not have the reboot issue anymore, but my phone is also a lot faster than before. I did not reinstall the apps automatically, and decided to reinsta |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Alexander, Germany | 11/21/12 8:17 AM | Hi Eric, I'll keep my fingers crossed ;- ...Which version did you factory reset? Kind regards,Alexander |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Rickenny | 11/21/12 10:41 AM | Hi all , i disabled google+ app , i know it sounds crazy but it's a week that my phone doesn't reboot. I hope it can help someone. Richard. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Real Kenny | 11/22/12 1:48 PM | It restarts anyway.. Less frequently though.. It restarted today the first time after 5 days, but during a long call ~15-20 min.. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Real Kenny | 11/22/12 1:50 PM | Thanks! I've tried your solution today.. It didn't restart during the day when making short calls 2-3min but it restarted later during a longer call ~15-20min.. :-( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 11/23/12 1:29 AM | Hi Alexander, I don't understand your question. The version is 4.1.2, the latest OTA version for the Nexus S. I did a full factory reset, and then reinstalled some apps one by one, but not all (not the Glu games, for instance, that still run in the |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/23/12 3:05 AM | <This message has been deleted.> |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/23/12 3:07 AM | Hey Eric, Mine Nexus S version 4.1.2 is also having turn off issue while doing calls. I did factory reset, hard reset for couple of times and installed few apps only even issue didn't resolved, still I am facing mobile turn off while doing calls. An |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 11/23/12 3:10 AM | I think it might be helpfull if everyone experiencing reboots lists all of his/her apps .. i still didnt had any reboot although doing lots of long calls since my reset and with my few already mentioned apps. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/23/12 4:01 AM | Hey aMrio, You put in quick lucky mode, the factory reset works for you but for me I didn't works. Is 4.1.2 version loaded in your Nexus S?. Following are the apps in my Nexus S, car modebrowser (standard one)currentsdownloadsdrivee-mailsettings |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 11/23/12 4:31 AM | Have you tried to reformat the cache partition? This is unharmful for the system: Follow http://www.hard-reset.com/google-nexus-s-hard-reset.html EXCEPT at step 4 chose cache reset. Eric |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Real Kenny | 11/23/12 6:15 AM | <This message has been deleted.> |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Real Kenny | 11/23/12 6:16 AM | It looks like ALL of you applications are standard Android apps.. So it means the problem is not a third-party app, but in a "buit-in" app or service.. I thought the problem was in one of my ~150 apps.. We must try to disable most of the standard app |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | delta9 | 11/23/12 7:27 AM | Hi, disabling google+ didnt work for me either. Did anyone tried to install any custom roms? Does this problem go away? If yes i think i should give it a try. For people posting installed apps lists: Dont you think that if this problem was as simple |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 11/23/12 7:59 AM | Dear all, For people who have reset their phones and still experience the crash: - have you moved one of these stock apps to the USB storage? - is your USB storage full, or almost full? - have you tried your phone in Safe mode? Try also a wipe wit |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/23/12 8:08 AM | Eric, I am trying to do the cache reset. But I am unable to see 'Cache reset' option. Thanks for updates. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/23/12 8:55 AM | Eric, One day my mobile did boot into safe mode, from that day onwards I am into problem. Now as per your instructions I am trying to do Factory Reset, but the steps are working fine till 'exclamation point'. After that even if I hold the Power Butt |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/23/12 9:18 AM | Hey Eric, I did Data Wipe/Factory Reset. Lets see will my phone cause any issues?. Will post you updates. Thanks. Much appreciated. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | pankb09 | 11/23/12 7:17 PM | Hi, I agree with Eric's recommendation. It does seem to work. Problem seems to be with memory, in fact RAM. Earlier I had about 120 additional application installed and free memory used to be in 30k range. After selectively installing app, I tried to |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/23/12 8:38 PM | Eric, 11 hours ago I did Data Wipe/Factory Reset. Next, only I did take updates for default Nexus S apps. But Just now my phone gets turn off even I'm not trying to do call. It automatically got turn off. Don't know how to fix this!! Can anyone hel |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 11/26/12 6:13 AM | Hi Naresh, 1) I am sorry to hear that. You are not the first person to report this, and I am wondering if this is an entirely different problem, maybe a hardware problem, such as a RAM defect. This is statistically bound to happen that some of you r |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | aMrio | 11/26/12 6:27 AM | If it would be a problem with the mobile RAM we all would have had it with version 4.0.x - but we didnt. (i still got no reboot since my 2nd reset) |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/26/12 6:49 AM | Hey Eric, Thanks for update. I too feel this is like hardware issue because of I tried with many possible fixes respective to software or disabling installed application, still I didn't find fix for this. I am keep on trying to resolve this like sol |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 11/26/12 6:55 AM | Hi, That is true, to the point that hardware issues can happen at any time. I had a RAM failure on a desktop computer, that revealed itself as leading file corruption and unexpected reboots. This started suddenly, and evolved gradually to the point |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Frederick Landry | 11/26/12 7:04 AM | I'm done.2 phones, hundreds of reboots, re-installs, emails to Google, error reports to Google and no answers. Most importantly no acknowledgement from Google or even an ounce o sympathy to loyal customers having problems making...PHONE CALLS! Was go |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/26/12 9:56 PM | Eric, I'm getting this issue after my mobile booted into Safe Mode. So I didn't tried with Safe Mode to check. I will do try and let you know updates. Is this issue with RAM or Hardware-Compatibility ? Thanks for helping me out. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Naresh G | 11/26/12 10:04 PM | My friend who own the Nexus S of android 4.1.2, he did flash recovery to get rid off unexpected mobile turns-off. But after did flash, the mobile unable to connect any GSM mobile networks (fails to connect mobile networks). He did flash using Metho |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Jeff down under | 11/27/12 1:08 AM | A few days ago, my Nexus S updated to version 4.1.2 of jelly bean. Between then and yesterday morning, the phone would go into a sort of hibernation mode every time the person on the other end of a call hung up before I did. Whenever that happened, |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | gaurav256 | 11/27/12 1:30 AM | Hi,I was having the same problem but after reading the comments I did a factory reset. My phone hasn't hungup even once after the factory reset, it has been almost 2 months now after my reset & I've had no problems so far but my cell has become very |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Jeff down under | 11/27/12 2:08 AM | Thanks for the tip. Do you need to be able to turn the phone on to do a factory reset? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Jeff down under | 11/27/12 3:08 AM | I have experienced the exact same problem yesterday and have been without a phone since. When I contacted google this afternoon to find out if I could do anything to get my ohoine going again, the people with whom I spoke told me that Google does no |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 11/27/12 5:38 AM | I'm very disappointed for this situation.. many months have passed but no solution for us. My Nexus S reboots in every calls... :-( Google does not support Nexus S anymore but I think that Google MUST find a solution! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Renatus Ro | 11/27/12 6:40 AM | '1.3M Android devices activated each and every day' so, some fading out, out-of-warranty devices really dont' matterin a 6 months gadget turnaround world. the service point of view obviously doesn't matter for google, maybe one shouldget them on the |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Jeff down under | 11/27/12 6:29 PM | get them on the sustainability aspect. But that would be anti-growth ....' Just so you know - I only bought my Nexus S 18 months ago. It came with a two year warranty here in Australia, so mine is still under warranty. I'm not sure if that's the sam |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Ruangwit Kamnerdsap | 11/27/12 11:45 PM | Google solution: Just cut it off & not supports anymore, if you can't fix. (Nexus S) |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 12/3/12 2:06 AM | New month, old bug... dear Paul, do you come back? No good news for us and I think we'll never receive... :-( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Renatus Ro | 12/3/12 7:20 AM | finally installed CM10.0, now the phone simply works. maybe the full wipe already did the job, but as I had to start from the scratch, I could go for the alternativeas well ... |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Swinny0 | 12/5/12 12:42 PM | Galaxy Nexus with 4.2.1 download nearly 2 weeks ago ota. No reboot issue until the download and now it reboots 2 or 3 times a day. Just sat there and off it goes! Happened today whilst on a call and it cut off the caller which was over annoying. Not |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 12/6/12 7:09 PM | Paul, Eth@n, Can we get an update every now and then about our "little" problem ? thnx |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Stephen Hensley | 12/6/12 8:01 PM | I was always a little smug at having the "Pure Google" phone. I was going to be the one that was different. Not just another conformer in a sea of iPhone people. I preached the Gospel of Google to my friends, bucking the tide of Apple cool conformity |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Gevaltech | 12/12/12 11:15 AM | This is getting absurd. Has Google really dropped this issue altogether? Is my Nexus S completely worthless as a phone after just a year? |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Celso Rodrigues | 12/12/12 1:05 PM | I know the solution Google!!But since i've spent money and i have to do some eletronics, mail-me and you Google and Samsumg will solve this issue...Nothing its for free, and after a year with problems, im not very happy with the solutions presented f |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Mohitb | 12/15/12 10:42 AM | @paul Is there no solution to this?pl reply |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 12/16/12 5:16 AM | Paul, no way to fix this issue? For me a big delusion :-( |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | JakobJo | 12/17/12 11:24 AM | Had the same problem.Switched to Cyanogenmod 7 - now my Nexus S works as a phone again. Brilliant! |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Liontos Aristotelis | 12/20/12 3:37 AM | Apparently Paul and Eth@n are ignoring this thread. I'll send emails to various technology weblogs informing them about the Nexus S reboot problem and googles attitude towards its clients. I hope this thread and the bug report 35583 will get them int |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | nextdiscuss | 12/20/12 3:56 AM | This is indeed no example of world class communication and support of paying customers. ....aaanyway in the meantime my Nexus 4 arrived just 10 days after I placed the order and phone calls are perfect...so far ;) Whats more important for the intere |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | roxio | 1/2/13 11:55 AM | Happy New Year and happy old bug! Paul is disapperead.. and Google is away.. I think Nexus S is dead. RIP. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Tomasz Olszewski | 1/10/13 2:08 PM | In my case factory reset (including usb storage wipe) also resolved the problem. Before the reset my phone was rebooting very often (mostly during or after calls) and was lagging a lot (utilizing almost all the ram available - leaving about 30-40 MB |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Eric Linux | 1/11/13 3:40 AM | Same for me. Factory reset solved the issue 100%. It is a good way to remove all the crap that was accumulated and that I never used anymore! App reinstall can be manual or auto, I preferred to reinstall them manually. In Google Play, you'll have a l |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Karsten Seth Olsen | 2/15/13 11:39 AM | I final gave up wating for google to com up whide a solution to the problem. I roote the phone an flash it whid a cm 10,1 rom 4,2,1 now it run whide out any problem trid it http://nexusshacks.com/ |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Majento | 2/15/13 12:15 PM | Android 4.2.2 (released this week) is supposed to take care of the reboot issue. "Equally important is that plenty of people are saying their Nexus devices are no longer randomly rebooting, so if you have an issue there hopefully Android 4.2.2 fixes |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | John Paul Miller | 2/27/13 6:10 AM | The Nexus S won't get Android 4.2.2. Google has written that 4.1.2 was the last offical update for the Nexus S. |
| Re: Nexus S rebooting during calls on Jelly Bean 4.1.1 | Stephen Hensley | 3/3/13 10:51 AM | Just like the bad boyfriend. He doesn't just break up with you. He makes sure you know he ripped up all the pictures of you. iPhone . . . party of 1. Your table is ready. |