| New contact form for Products Feed Specifications | Nickkie | 10/17/11 8:55 PM | Merchants can now contact us regarding concerns around products feed specifications through the new 'contact us form' at http://www.google.com/support/merchants/bin/request.py?contact_type=feed_spec. Please submit your feed specifications related q |
| Re: New contact form for Products Feed Specifications | dan_ps | 10/17/11 9:29 PM | That's great but will anybody answer? |
| Re: New contact form for Products Feed Specifications | dan_ps | 10/17/11 9:36 PM | How about adding a box that says Google has not replied to my request for Unique Id Exemption after 3 weeks? Thats the issue i have and I don't find it on your form. This contact form doesn't cover all the issues. |
| Re: New contact form for Products Feed Specifications | ebitsi | 10/18/11 4:38 AM | We've been contacting you for weeks with our concerns....another form for us to use isnt going to change anything if theres never any response. How about a phone number we can call? That would be much better! |
| Re: New contact form for Products Feed Specifications | dan_ps | 10/18/11 8:12 AM | ONE BIG FAIL! |
| Re: New contact form for Products Feed Specifications | cjstrand | 10/19/11 4:17 AM | Just tried the form, these issues are complex and the form is very lame. With all the datafeed changes, Google should consider providing merchant centre users with a datafeed check service as we have found several instances of the file processing st |
| Re: New contact form for Products Feed Specifications | cjstrand | 10/19/11 4:21 AM | Oh, and for the person with unique identifier issues, do you realise they only need to be unique to your product range, not the world? You can just make them up to suit you, they can be as simple as 1, 2, 3, totally up to you. |
| Re: New contact form for Products Feed Specifications | dan_ps | 10/19/11 12:00 PM | Yep you can't make the stuff up. 2 out of 3 is acceptable is my understanding . However, I'm exempt and Google won't grant me an exemption, let alone reply! Management implementation of this whole thing was an obvious fail. He's probably playin |
| Re: New contact form for Products Feed Specifications | dan_ps | 10/19/11 12:05 PM | Nickkie, you didn't answer any of us. Don't want to interrupt your game of ping pong or your time in the G lounge. |
| Re: New contact form for Products Feed Specifications | ebitsi | 10/19/11 7:40 PM | you need to use the form to get a reply..... *sarcasm* |
| Re: New contact form for Products Feed Specifications | dan_ps | 10/20/11 11:08 AM | @ ebitsi and to make matters worse even an automated reply is rare, even if it always is the wrong reply. G can't use simple formmail technology, lol. |
| Re: New contact form for Products Feed Specifications | CJ.GCweb | 11/3/11 4:47 PM | My products have been awaiting a review for 2 months? Still no action? Can't wait for some feed back. |
| Re: New contact form for Products Feed Specifications | bradatsecurenode | 11/8/11 4:40 AM | This feedback form is weak. My account is being threatened with suspension, and my unique product ID problems aren't existent because I'm meeting the 2 out of 3 requirement for all items that appear in my feed. I've even checked MPNs against manufa |
| Re: New contact form for Products Feed Specifications | Matt Hepple | 11/30/11 3:37 AM | This is actually a resticition on new business. My feeds were sorted out months ago, I've invested in an SEO and all my feeds have auto feedss completed. No errors. In November we had the ever so slight info that only 500 products max for new feeds ( |
| Re: New contact form for Products Feed Specifications | Celebird | 11/30/11 6:30 AM | the temporary limit of 500 products should not effect existing registered feeds. http://base-forum-announcements.blogspot.com/2011/11/new-product-feeds-registered-after-1122.html the normal process is simply to re-upload the existing feed without re |