| LATITUDE BUG: cannot delete contact or change contact's privacy setting | Slide5 | 1/30/12 8:12 AM | I cannot remove one of my Google Latitude contacts and cannot change the privacy setting for the same contact, which is stuck permanently on "city level location". This happens whether I access Latitude via a PC web browser or via the iPhone app. Oth |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | teresaw | 1/31/12 2:53 PM | hi Slide5, This is indeed a good channel for any such Latitude issues you face -- thanks for the detailed report!I'll forward this to the team immediately. In the meantime, will you allow Google to look into your specific account so we can further i |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Slide5 | 1/31/12 3:10 PM | Hi Teresa Yes, please go ahead and look at my specific account which is indeed under the same e-mail address. Thanks |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | teresaw | 1/31/12 3:56 PM | Thanks, we'll see what we can find! |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Slide5 | 2/7/12 7:46 AM | Thanks Teresa. Is there any news on this? I'm still experiencing the bug and my location is still being divulged without my consent. |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Slide5 | 3/2/12 6:30 AM | How can I get this resolved? It's not right that my location is being divulged to third parties without my consent. How do I escale this with Google? I can't find any way of contacting Google. |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Daniel.M | 3/2/12 2:35 PM | Hey Slide5, You're in the right place for this issue. The team is looking into the issue — I'll provide updates when I can. Thanks for your patience, Daniel |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | cindych | 3/2/12 2:42 PM | Hi Slide5 There are two quick alternatives. 1) We can clear out your entire friend's list. This will reset your Latitude state and you can start from scratch. 2) If you give us the names of the contacts you'd like us to remove - I can reach out to yo |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Slide5 | 3/2/12 2:49 PM | Thanks Cindy. I prefer option 1. I can start again and re-add my contacts from scratch. Please go ahead and reset my Latitude state. |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | cindych | 3/2/12 4:03 PM | Got it. I will update you as soon we're done. Thanks for your patience! |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | cindych | 3/2/12 5:29 PM | Hi Slide5, We're running into some complications with resetting your Latitude state and are investigating. I'll provide another update as soon as I have one. |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Slide5 | 3/7/12 1:44 AM | Hi Cindy. Yes, I can see you've had trouble removing two of my contacts. One is still there and the other appears as a pending invitation. I added one of my contacts back again but who has since been removed again. What's now happening with this and |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | cindych | 3/7/12 10:49 AM | Hi Slide5, We're still investigating as to why we can't remove two of your contacts. Please don't add any additional contacts in the meantime, since we're still investigating. I hope to have an update for you very soon. I apologize for the long wait |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | cindych | 3/8/12 3:36 PM | Hi Slide5, We have fix your issue. You should now have a clean slate and be able to start over with no problems in your account. Let me know if this is not the case. If you do encounter another issue. Please do not hesitate to let me know. Thanks for |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Slide5 | 3/9/12 12:01 PM | Hi Cindy. Yes, it's all fixed now and I've been able to reconnect to the contacts I wish to keep. Everything is now as it should be. Thanks very much. |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | cindych | 3/9/12 5:49 PM | Wonderful! Glad we could resolve your issue. Happy Friday!Cindy |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Red.Daisy | 7/5/12 10:42 AM | Please help, I am trying to remove all friends from my list to close it down (so that I use a different email address altogether). I am experiencing the same FRUSTRATING problem as everyone else. After all these years and all these complaints, can't |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | fl5050 | 7/5/12 4:02 PM | I am also frustrated about this. Fred Larson, kennesaw, ga |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | Coleslaw888 | 7/8/12 7:54 AM | Yes, please help as well. I am trying to remove friends from Google Latitude and it pops back again. Is there a way I can remove friends from the list please....Many thanks in advance. |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | sousa.latitude | 7/17/12 5:50 PM | Thanks for posting! Latitude had an intermittent interruption on our servers. It should be back to normal now. Please let us know if you're still unable to remove friends from your Latitude. |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | JMJ80 | 7/20/12 12:43 AM | "Wonderful! Glad we could resolve your issue. ". Sorry but the only word I'd like to say - idiots. If this service still beta ? Is reseting lattitude settings by google team member real resolution ? You're probably joking. Some kind of resolution wou |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | MurrayS | 7/20/12 11:47 AM | I have the same issues as Slide5, both on my PC and iPhone. Please advise. |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | ganagus | 7/21/12 3:33 AM | Same here, I could not remove a friend |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | justinlindh | 7/24/12 10:42 PM | I'm having the same issue. I can't remove share requests via my Latitude phone app, or the web browser. Worse yet, new share requests aren't being added to my account after they accept my request (I get the e-mail verification that they've accepted). |
| Re: LATITUDE BUG: cannot delete contact or change contact's privacy setting | dwade71 | 7/25/12 7:02 AM | I'm having the same issue. |