| Hangout on air processing time. | tac | 7/30/12 2:46 PM | HI, I've hosted a number of hangouts on air, and the videos are processed and live on youtube usually within an hour at most. Today, it has been nearly 5 hours and my 10 minute hangout is still "processing" Can you please look into it asap? https:/ |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 7/31/12 10:07 AM | Hey tac, It can sometimes take a few hours for Hangout On Air recordings to process and post to your YouTube channel. Thanks for providing the link - I'll keep my eye on it and bring it to our team to investigate if it's still processing in a bit! Ch |
| Re: Hangout on air processing time. | tac | 7/31/12 3:25 PM | Thanks for the reply. It's now about 29 hours, and still processing. what's up? |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 7/31/12 3:40 PM | I brought this to the team this morning to look into further. Thanks for your patience!! |
| Re: Hangout on air processing time. | John R. Sowash | 8/1/12 7:17 AM | I'm having the same issue. I hosted a 60 minute on-air hangout yesterday and it has not yet been posted to my YouTube account. Video URL: https://www.youtube.com/watch?v=fawRWQkhO-0&feature=player_embeddedYouTube Account: http://youtube.com/jrsowashGoogle+ |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 8/1/12 8:57 AM | Hi John, Sorry to hear that your HOA recording has not posted. Thanks for providing the necessary information for the team to look into this! Dori |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 8/1/12 11:45 AM | After further inspection @John, this issue looks a bit different than the processing recording @tac reported. Is it possible that you accidentally deleted the recording? (Your video URL link provides the messaging that your video is unavailable, not |
| Re: Hangout on air processing time. | tac | 8/3/12 9:30 AM | still waiting. any news? |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 8/3/12 9:39 AM | The team is still looking into this @tac, thanks for your understanding! |
| Re: Hangout on air processing time. | tac | 8/3/12 3:46 PM | thanks. looks like the upload "failed" But I never uploaded it. Is it lost on your end? |
| Re: Hangout on air processing time. | tac | 8/7/12 6:52 PM | still nothing? |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 8/7/12 7:31 PM | Hi Tac, I've just sent you a message offline. Thanks!Dori |
| Re: Hangout on air processing time. | Madeline | 8/15/12 1:18 PM | Hello, I'm having a similar issue. We had a ~30 minute HoA from ending at around 10:40 PST today, and it still hasn't uploaded. It's never taken this long before. Video URL: http://www.youtube.com/watch?v=B8eZyeb527c&feature=plcpYouTube channel: htt |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 8/15/12 2:15 PM | Hi Madeline, HOA recordings can sometimes take a number of hours to process after the HOA is over. If this is still an issue 24 hours after your HOA finished, can you please let me know and we can look into it further? Thanks!Dori |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 8/16/12 8:21 AM | @Madeline, your video appears to be up now. Thanks for your patience,Dori |
| Re: Hangout on air processing time. | chrisyak | 8/21/12 12:13 PM | Hi Dori We are also having similar issues with a live hangout we did... which ran about 90 minutes.It just keeps saying "The live recording you're trying to play is still being processed and will be available soon".It has been has been well over 12h |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 8/21/12 12:25 PM | Hi @chrisyak, Thanks for your report and the feedback. I can bring this to the team to investigate a little further. I'll be in touch offline once I have some more information for you. |
| Re: Hangout on air processing time. | chrisyak | 8/21/12 12:28 PM | Thank you Dori! |
| Re: Hangout on air processing time. | ArnieK | 8/21/12 2:44 PM | Doris,You can add me to the list. Have done a lot of Hangouts, but now waiting almost 4 hours for this to post and still has not. https://plus.google.com/b/108372215560425647693/108372215560425647693/posts/geHkWqqSDsH Thanks, Arnie |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 8/21/12 2:59 PM | @chrisyak and @ArnieK, I've just heard learned that there has been a widespread processing delay for most Hangouts On Air recordings since yesterday. Our engineers are aware of this issue and are working hard to resolve it. Thanks for your patience! |
| Re: Hangout on air processing time. | Nicholas K | 10/26/12 8:58 PM | I am also having this problem. I make little one minute test videos that get to YouTube, but never process or show up as a livestream.YouTube - http://www.youtube.com/user/TheRedDecagon?feature=mheeVideo - All never show up |
| (unknown) | 10/27/12 3:08 AM | <This message has been deleted.> | |
| Re: Hangout on air processing time. | Wismar | 11/17/12 11:13 AM | I am also having this problem. It has been more than 24 hours since I concluded this hangout but still getting the "processing" message. https://www.youtube.com/watch?feature=player_embedded&v=5A57bto73h4 . Would appreciate some help in getting thi |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 11/18/12 7:25 PM | @WIsmar, HOA recordings should only take a few minutes to 24 hours to process. I'm going to message you offline for some more information. Dori |
| Re: Hangout on air processing time. | Jake Brown | 2/13/13 9:47 AM | Dori, I am also having this problem with this video: https://www.youtube.com/watch?v=WpxoSDgYJsQ Channel: http://www.youtube.com/user/milessycamore any help would be greatly appreciated! -Jake |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 2/13/13 3:23 PM | Hi Jake, Thanks for the info. I'll ask the team to look into it and follow up when I hear back. Dori |
| Re: Hangout on air processing time. | Tony Pacheco | 2/13/13 7:37 PM | |
| Re: Hangout on air processing time. | PrashantK | 2/14/13 6:20 PM | |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 2/14/13 7:08 PM | |
| Re: Hangout on air processing time. | Pedro Cusidor | 2/17/13 8:37 AM | |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 2/18/13 10:54 AM | |
| Re: Hangout on air processing time. | Daniel Laitinen | 3/6/13 3:06 PM | |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 3/7/13 9:24 AM | |
| Re: Hangout on air processing time. | Poorly Donkey | 3/9/13 3:03 AM | |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 3/10/13 5:45 PM | |
| Re: Hangout on air processing time. | Antonino Angileri | 3/11/13 3:58 PM | |
| Re: Hangout on air processing time. | Poorly Donkey | 3/11/13 5:36 PM | |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 3/11/13 6:18 PM | |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 3/11/13 6:22 PM | |
| Re: Hangout on air processing time. | Antonino Angileri | 3/13/13 3:26 PM | |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 3/13/13 7:26 PM | |
| Re: Hangout on air processing time. | Dori, Google Community Manager | 3/14/13 11:35 AM |