| Help! Cannot join a Google hangout, keep getting same error message | marla | 5/25/12 9:09 AM | Hello, I've been trying, for several days now, to join a Google Hangout I've been invited to, or to even to start one, and every time I get this error message: A connection error occurred while loading this page. Please try refreshing the page After |
| Re: Help! Cannot join a Google hangout, keep getting same error message | + Gaurav Power Poster | 5/25/12 9:14 AM | hello, Have you been able to try uninstalling/reinstalling the plugin to see if that makes any difference? Any chance you've noticed if it happens on different browsers? What type of internet connection do you have? Are there any error messages that |
| Re: Help! Cannot join a Google hangout, keep getting same error message | marla | 5/25/12 9:19 AM | Hi Gaurav,Thanks - I have not tried to uninstall/reinstall the plugin. It happens on both my browsers (Chrome and Safari). It's happened on my home WiFi and in other public WiFi's I've tried (at a hotel and coffee shop, and at the office).As to your |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Diane | 5/25/12 2:00 PM | Hi marla, Have you been able to create a hangout in the past? Thanks!Diane |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Alt. | 5/25/12 4:30 PM | I too am having this problem. Cannot load Google Hangouts at all. I've used hangouts may times in the past. Problem occurs on all browsers, after clearing caches and restarting computer. Interestingly, I am able to join the hangout on my Android phon |
| Re: Help! Cannot join a Google hangout, keep getting same error message | marla | 5/25/12 4:34 PM | Hi Diane, Nope -- never. Very frustrating -- my office is moving onto this as a weekly meeting connection option, and I've been the only one not able to participate! |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Michael | 5/28/12 6:10 PM | I've had the same problem for the past three weeks- haven't been able to load ANY google hangouts on ANY browser with ANY internet at all. Reinstalling/restarting doesn't help. Anyone figured out why it's happening yet? I used to be able to use googl |
| Re: Help! Cannot join a Google hangout, keep getting same error message | nalyn | 5/29/12 11:17 AM | <This message has been deleted.> |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Cesar | 5/29/12 7:36 PM | Same issue! Any solutions? |
| Re: Help! Cannot join a Google hangout, keep getting same error message | jpbadonk | 5/29/12 8:07 PM | Same problem here. I found a listing of ports needed to be open on my firewall. Google Firewall Settings I turned off the firewall on my router and also added port forwarded for these ranges. Nothing. My android phone also won't connect through my |
| Re: Help! Cannot join a Google hangout, keep getting same error message | JeremyTM | 5/30/12 5:47 AM | I'm having trouble starting a hangout as well. The issue seems to have started failing since I updated to Mac OS Lion 10.7.4. (Though I'm not 100% sure it started after this update). I have been able to successfully enter hangouts easily before. For |
| Re: Help! Cannot join a Google hangout, keep getting same error message | 12oclockscholar | 5/31/12 6:51 PM | Using Mac OS X v 10.7.3 (Lion), Google Chrome v19.0.1084.53 gave me the "A connection error occurred while loading this page. Please try refreshing the page." error message when I tried to create a hangout. However, I was able to create a hangout us |
| Re: Help! Cannot join a Google hangout, keep getting same error message | + Gaurav Power Poster | 6/1/12 7:43 AM | <This message has been deleted.> |
| Re: Help! Cannot join a Google hangout, keep getting same error message | + Gaurav Power Poster | 6/1/12 7:45 AM | hello marla did you try with some other computer ?Make sure router and firewall are not blocking Google.Make sure you have the latest Flash Player installed. |
| Re: Help! Cannot join a Google hangout, keep getting same error message | arjunkv14 | 6/10/12 1:08 AM | I am also facing the same problem for the past 2 weeks.. I miss hanging out a lot.. I was able to it till last month. I tried mozilla, IE and chrome.. nothing works. Please help me out. |
| Re: Help! Cannot join a Google hangout, keep getting same error message | jpbadonk | 6/10/12 9:49 AM | Not sure what changed, but it now works on Safari for me. |
| Re: Help! Cannot join a Google hangout, keep getting same error message | linda dee | 6/11/12 6:47 AM | i have the same exact problem. please let me know if you find a solution and i will do the same. |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Katherine G | 6/12/12 11:02 AM | Hi all, Thanks for the reports and sorry you're seeing this issue. If I could have you try a different browser and then post to this thread the 2 browsers tried and the case ID that would be most helpful. To generate a case ID: In a Hangout > cl |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Sean G | 6/13/12 10:15 AM | Having the exact same problem as others - I can't even launch Google+ to get to the settings icon. The window opens, but nothing loads. Had this problem since last week. Latest Mac OSX. Latest firefox and chrome and just updated my flash as well thi |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Katherine G | 6/13/12 12:16 PM | Hi Sean, Were you able to uninstall/reinstall the Google Talk plugin to see if that helps? I'll be on the lookout for your response! Thank you :) Katherine |
| Re: Help! Cannot join a Google hangout, keep getting same error message | jdub88 | 6/26/12 8:59 PM | I am now having this issue after a month or so of using hangouts. Error Code 3 & an error with the plugin just as everyone else gets it. I have uninstalled and reinstalled the plugins, uninstalled and reinstalled java, flash, chrome, and firefox. |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Janibus | 7/26/12 9:49 PM | I currently just had this problem with Error Code 3 today. I've tried uninstalling and reinstalling the plugin AND the Chrome browser. I tried accessing the settings within the Google Hangout pop-up, but it froze and gave me a black rectangle where t |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Janibus | 7/26/12 9:57 PM | Note. My Google plugin/chrome versions-Google Talk Plugin v3.3.2.8436 Google Talk Plugin Video Accelerator v0.1.44.16 Google Chrome 20.0.1132.57 m |
| Re: Help! Cannot join a Google hangout, keep getting same error message | DougieFresh | 7/28/12 1:03 AM | OMG MEE TOO!!! whats up with this , I have tried cache~ing out ,restarting modem router,install new talk,new browers updates,flash is fine,this is very frustrating... |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Mark0 | 7/28/12 6:05 AM | Yep same here even down to the black rectangle around settings and the gmail chat settings showing no video :/In addition I also noticed that my chat times were exactly three hours off. I also tried the typical solutions offered around the web. New b |
| Re: Help! Cannot join a Google hangout, keep getting same error message | rcotrina94 | 7/29/12 2:56 AM | I still having that problem too, is there any solution? |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Dori, Google Community Manager | 7/29/12 8:14 AM | HI everyone, Thanks for the reports! The initial issue that we were experiencing on Thursday was resolved, so this may be a different concern. @Janibus, thanks for all the info! @Everyone else: Are you receiving a specific error message? Can you ple |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Mark0 | 7/29/12 3:46 PM | OS- Microsoft Windows 7 Home Premium Error Code - 3 No [true ] or [false] afterwordsBrowsers tried: Chrome+ FirefoxFirefox version: 14.00.01plugin- latest |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Superjeep | 7/30/12 1:01 PM | Had the same issue for almost a week now. Call error. Try calling again, or restart your browser. Reason Code: 3 W7 ultimate 64, Firefox14.0.1 and Chrome 20.0.1132.57 m , Basic USB webcam, Newest plugin also deleted several times. ATI video card tri |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Peachy | 8/1/12 10:47 PM | "It's totally fixed, guys. We fixed the overall problem." 8/2 and everyone I asked who can't use hangouts when this started still can't use hangouts. Apparently you guys need a new public relations department, or better communication, because it su |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Dori, Google Community Manager | 8/2/12 1:18 PM | Hi Peachy, Please see my previous post (from July 29). No updates from the team yet about Error Code 3, still working on it. Dori |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Dori, Google Community Manager | 8/3/12 9:15 AM | Hi everyone, Another user has found a workaround fix for this error code. Please check out @mjc's post in this forum thread. Thanks!Dori |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Mark0 | 8/3/12 1:11 PM | @Dori: It worked for me thanks!! Just a quick question though, how come the microphone has to work on the frequency of 44100Hz and not the others? |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Jonathan schelling | 10/24/12 11:00 AM | I fixed this issue by going to this page: http://www.google.com/talk/ install both the google talk program, and the video chat plug-in restart your browser, and head back to http://plus.google.com log in and start a hangout... should work fine. I was having |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Dori, Google Community Manager | 10/24/12 11:03 AM | Great, thanks for the update Jonathan!! Glad this issue has been resolved for you, I hope the same for everyone else above! Dori |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Patrick Bouvry | 10/31/12 10:14 AM | Tried Jonathan's solution, still no success: "Please install plugin". |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Jamie Lowry | 10/31/12 2:07 PM | I followed many of the suggestions including uninstalling and re-installing the plugin, and refreshing cache in the browsers. Ultimately, my solution came down to the folder where the plugin was stored having the incorrect permissions assigned. Her |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Alexis Galovin | 10/31/12 2:33 PM | me to1 its so hard! |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Justin Hall | 10/31/12 4:19 PM | <This message has been deleted.> |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Patrick Bouvry | 11/11/12 11:07 PM | Dear Dori, Success ! Here's what the problem was: for some (maybe good) reasons, Google Chrome needs IPv6 to be working properly. My IPv6 protocal was enabled, but in Device Manager there was the Teredo Tunneling Pseudo-Interface which could not be |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Arturs Adamovics | 12/20/12 9:28 AM | hi Dori, What is the solution for this problem on Ubuntu 11.10? I've reinstalled video plugin and gtoogle-talkplugin several times and that hasn't helped. Thanks,Arturs |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Doug Walker | 1/29/13 5:07 PM | C'mon Google...fix this please! What bunch of "you know what!" |
| Re: Help! Cannot join a Google hangout, keep getting same error message | Chad Ritchie | 2/7/13 4:08 AM | This fixed post solved my problem accessing Google Hangout.http://chadritchie.net/enable-google-hangout-in-chrome/ |