| Cannot invite people to a hangout | Bob583 | 6/21/12 10:55 AM | When I first tried to start a hangout, I got the screen that included the field to "name this hangout" but there was no field to enter names of people to invite. The instruction said to click a picture to invite that person, so I did but nothing happ |
| Re: Cannot invite people to a hangout | Katherine G | 6/22/12 1:20 PM | Hi Bob, It sounds like you need to clear your cache and cookies to resolve this issue. Can you confirm whether that works? I'm guessing that what happened was that the page was not finished loading when you pressed "start". Depending on connection |
| Re: Cannot invite people to a hangout | lonkeknol | 6/28/12 7:34 AM | I have the same problem, clearing my cache doesn't work. I've tried both Chrome and Firefox, same issue. In attached screenshot you can see what the invite window looks like.. |
| Re: Cannot invite people to a hangout | Bob650 | 6/28/12 10:25 AM | You should check any virus checking or "anti-tracking" software you may have installed, and also check if you have Adobe Flash player 11 installed. It is possible that one or the other is blocking a request to either store data, set up peer networkin |
| Re: Cannot invite people to a hangout | lonkeknol | 6/29/12 3:10 AM | Right, it seems like Ghostery was the culprit. Thanks for your reply! |
| Re: Cannot invite people to a hangout | Brian2 | 8/26/12 6:15 PM | Bob650, I am having the same problem. I'm guessing it's my anti-virus but I can't find anything about Social Buttons. I have Norton Anti-virus 2012. Any ideas on how I can get the invite feature on Hangouts to work with this anti-virus software? Than |
| Re: Cannot invite people to a hangout | Bob650 | 8/27/12 6:40 AM | It is probably not a virus checker. You should check any "anti-tracking" software you may have installed, and also check if you have Adobe Flash player 11 installed. It is possible that one or the other is blocking a request to either store data, set |
| Re: Cannot invite people to a hangout | Brian2 | 8/27/12 6:57 AM | Thanks. I actually just noticed that it works fine when using IE but not Google Chrome....weird. Makes me think I have something wrong with my Chrome settings (which are actually default...) |
| Re: Cannot invite people to a hangout | Brian2 | 8/27/12 6:58 AM | And you were right about the Virus protection. I disabled the Norton AntiVirus extension in Google Chrome and now it's working fine. |
| Re: Cannot invite people to a hangout | Dori, Google Community Manager | 8/27/12 12:00 PM | Glad to hear you got this worked out @Brian2. We have received some other concerns with Chrome and a Norton plugin, so we've brought this to the appropriate team to investigate further. Dori |