| Page has disappeared for no reason | DerekS | 7/18/12 9:46 AM | Hi - I manage a page from this account and it just disappeared today. Any idea why, and if it can be saved? I posts I've made to it in my personal page, but if I follow a link it says page not found. And when I try to access it through my own profil |
| Re: Page has disappeared for no reason | Kaleh | 7/18/12 10:48 AM | Are you the owner of the Page? |
| Re: Page has disappeared for no reason | DerekS | 7/18/12 1:09 PM | I am. |
| Re: Page has disappeared for no reason | Kaleh | 7/18/12 2:13 PM | Just to be sure .. you haven't transferred ownership to a new personal account and deleted the original owner account have you? In order for the Community Managers to have someone investigate, they are going to need the URL to the personal profile an |
| Re: Page has disappeared for no reason | DerekS | 7/19/12 1:55 PM | personal profile url is https://plus.google.com/u/0/ page url is https://plus.google.com/u/0/105296955901787477159/posts (at least that's what comes up with the "page not found" message. Thanks very much. |
| Re: Page has disappeared for no reason | Kaleh | 7/19/12 2:00 PM | Thanks for the additional information. I had already flagged this for someone to look into so hopefully you will get some feedback. |
| Re: Page has disappeared for no reason | Antonín Slejška | 7/20/12 6:48 AM | I have exactly the same problem. A page, which I created and manage, suddenly disappeared without any warning:https://plus.google.com/107770380810152134268There is no possibility to report the problem. It is realy very frustrating. |
| Re: Page has disappeared for no reason | Kaleh | 7/20/12 7:28 AM | Antonín Slejška Since many users have multiple accounts, could you confirm that you are certain that you are using the correct account to try to access/manage the Page? As the owner of the page, have you recently transferred ownership to a differen |
| Re: Page has disappeared for no reason | Kaleh | 7/20/12 9:20 AM | @DerekS Could you please answer this question. It will be important to know what type of management functions happened in the last several weeks. |
| Re: Page has disappeared for no reason | DerekS | 7/20/12 9:34 AM | Very little - it had been dormant and I'd just started using it again. The only unusual thing that happened was that it refused to load several links to my website. |
| Re: Page has disappeared for no reason | Antonín Slejška | 7/23/12 8:49 AM | @Kaleh: I created the page as ant...@slejska.eu (the same profile which I use in this Google Group). And I managed the page also from the profile ant...@slejska.eu. The ant...@slejska.eu is a Google Apps account. I did not transfer any ownerships. I |
| Re: Page has disappeared for no reason | Kaleh | 7/23/12 10:45 AM | @Antonín Slejška I have shared your email information with the Community Managers. You might want to delete your prior post, that includes that email information. The option to delete your post is in the drop-down menu next to "Post Reply." |
| Re: Page has disappeared for no reason | Brian | 7/24/12 3:49 AM | Hi everyone, thank you for the heads up. I'm investigating further and will reply when I have an update. And thank you Kaleh for alerting us of this issue. |
| Re: Page has disappeared for no reason | Antonín Slejška | 7/25/12 5:50 AM | Hello Brian, is there something new? The page still does not work: https://plus.google.com/107770380810152134268/ Thank you for the help. |
| Re: Page has disappeared for no reason | Brian | 7/25/12 3:33 PM | According to our logs, the https://plus.google.com/107770380810152134268 page was deleted by the Google Apps account ant...@slejska.eu, or someone who had access to this Google Apps account. The https://plus.google.com/105296955901787477159 page was |
| Re: Page has disappeared for no reason | DerekS | 7/25/12 8:18 PM | I thought I was the owner too. Can you tell me who the manager was? |
| Re: Page has disappeared for no reason | Antonín Slejška | 7/26/12 2:10 AM | Hello Brian, thank you for the page restoration! https://plus.google.com/107770380810152134268 The old posts are lost, but it is not a big problem. The big problem is, that the people who added the page into their circles do not have the page in thei |
| Re: Page has disappeared for no reason | Antonín Slejška | 7/26/12 2:17 AM | Another (minor) problem:I can the page manage, but i do not see it the list: https://plus.google.com/u/0/pages/manage |
| Re: Page has disappeared for no reason | Antonín Slejška | 7/26/12 2:38 AM | Supplementary:The users who had the page in their circles can not add the page only to the circles, in which the page was before the deletion. But if they add it to another circle, then it appears also in the circle, where the page was originally and |
| Re: Page has disappeared for no reason | Brian | 7/26/12 9:02 AM | Hi Derek, does the owner account sound familiar to you? It's a Gmail address w----------d...@gmail.com that I've intentionally obscured here with dashes because I can't verify that you own this Google account and I don't normally post email addresses |
| Re: Page has disappeared for no reason | Brian | 7/26/12 9:08 AM | Hi Antonin, I'm still investigating what's going on with your Google+ page, thanks for your updates in the meantime. |
| Re: Page has disappeared for no reason | Antonín Slejška | 7/27/12 2:32 AM | Hello Brian,everything important works perfectly now. Thank you!I have found only these minor problems: - I do not see the page in my pages: https://plus.google.com/u/0/pages/manage - I can not add new managers: https://plus.google.com/u/0/b/10777038 |
| Re: Page has disappeared for no reason | Evan Berman | 12/21/12 4:14 PM | Hope it's okay if I piggyback on this thread. Our business page has also just disappeared, rendering as a blank white page. https://plus.google.com/u/0/b/116665950385003528261/116665950385003528261/posts Could we see if it can be restored? Thanks! |
| Re: Page has disappeared for no reason | Evan Berman | 12/21/12 4:15 PM | Hope it's okay if I piggyback on this thread. Our business page has also just disappeared, rendering as a blank white page. https://plus.google.com/u/0/b/116665950385003528261/116665950385003528261/posts Could we see if it can be restored? Thanks! |