| iPhone 4S and Webmail | m.a.martin | 8/18/12 8:36 PM | I have searched this group and the web for this problem, but have not found an exact match. My apologies if this has already been asked. My wife got a new iPhone 4S and set up her gmail account through the iPhone mail app. She got a message about it |
| Re: iPhone 4S and Webmail | wdurham | 8/19/12 12:46 AM | OK - so Apple Mail over IMAP on the phone is working correctly. Yes? But you can't sign in via the web? I assume your wife knows her password, as she has entered it into the iPhone successfully, but are you sure your wife is accessing GMail on the w |
| Re: iPhone 4S and Webmail | m.a.martin | 8/19/12 5:47 AM | Thanks for the reply, I really appreciate someone looking at this. We have double checked the user name and pwd several times. My belief is that it is the polling frequency of the iPhone or something combined with the fact that she was probably logge |
| Re: iPhone 4S and Webmail | m.a.martin | 8/19/12 5:48 AM | Oops, 1 yr old hit 'post' while pounding on the kb. Should be "when she initiated the first connection via the phone." |
| Re: iPhone 4S and Webmail | wdurham | 8/19/12 6:42 AM | Well, something is wrong somewhere. If your wife can sign into Apple Mail on her iPhone but cannot sign into GMail on the web with the exact same password and username. then you have some real issue to solve. Try some basic troubleshooting things w |
| Re: iPhone 4S and Webmail | m.a.martin | 8/19/12 2:24 PM | I have tried most of your list with no luck. Browser is / was already updated Cleared cache Browser extensions are the same that were always in place No labs enabled Virus checker is the same it has always been when it was working Tried fresh IE inst |
| Re: iPhone 4S and Webmail | wdurham | 8/19/12 9:01 PM | OK - one thing to try - can you sign in to your wife's account using Mobile Safari on the iPhone? |