| resume pop access not working | annoyed___ | 6/14/12 7:07 PM | I check my mail using eudora. I got the "err auth username and password not accepted" so I went to http://www.google.com/accounts/DisplayUnlockCaptcha logged in, and fixed the problem...for ONLY FIVE MINUTES or so. After five minutes it stopped worki |
| Re: resume pop access not working | wdurham | 6/15/12 1:11 AM | If you are repeatedly being asked to unlock the captcha, then perhaps your client is accessing your account too often? It's even possible that your password is considered too weak to be secure. See the reference here |
| Re: resume pop access not working | annoyed___ | 6/15/12 11:22 AM | wdurham, Thanks for your reply! My client was set to check the mail every minute. I've been using that setting for years and I never experienced this problem. Anyway, I now changed it to 10 minutes. As to the password, I don't think it's too weak. At |
| Re: resume pop access not working | wdurham | 6/15/12 10:58 PM | I doubt it is a bug, otherwise the same issue would be experienced by everyone, or at least a significant majority. But bear in mind that GMail updates all the time, and some updates can have unexpected results if you are using non-supported softwar |
| Re: resume pop access not working | Dkim123 | 6/16/12 12:49 AM | Hi annoyed___, Thanks for the report. We're investigating your case and will come back to this thread once concluded (most likely in a few days). |
| Re: resume pop access not working | annoyed___ | 6/16/12 1:25 AM | wdurham & dkim, Thanks for your help. Here's some more data. I tried pegasus mail 4.6 and got the same behavior. I changed the email account's password. The problem remains. I'm going to install a supported pop client tomorrow. |
| Re: resume pop access not working | annoyed___ | 6/16/12 10:48 PM | I tried the latest version of thunderbird. It doesn't work either. |
| Re: resume pop access not working | wdurham | 6/17/12 1:06 AM | Bear in mind, as you keep troubleshooting, that when setting up any new application to access your GMail account for the first time, you will probably need to verify that app via the web and/or clear the captcha as described above. Also I did have a |
| Re: resume pop access not working | annoyed___ | 6/17/12 11:14 AM | wdurham, Thanks for your reply =] Yes, I did clear the captcha for Thunderbird. It worked. And stopped working after while. Cleared the captcha again. It momentarily fixed the problem. Then broke again. It's basically the same behavior I was getting |
| Re: resume pop access not working | Dkim123 | 6/18/12 8:10 AM | Hi annoyed__, I believe the login should work as intended from now on. Thanks for your patience and also thanks for the report because it helped us to identify a complex edge case and improve the system a bit. |
| Re: resume pop access not working | annoyed___ | 6/18/12 11:48 AM | Thanks! Yes, it's working now =] |