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I cannot open my voice mail from Vonage

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I cannot open my voice mail from Vonage quanscionce 5/17/12 4:27 PM I cannot open my voice mail, I can only save it, even then the pop up box is unresponsive, it will not shut down. My phone service is Vonage I receive an email for my missed calls and I could before download the audio as well, now just the written po