| google storage incorrect | tertullian01 | 6/29/12 1:53 PM | The storage that is being displayed by google drive and in my email is wildly in accurate. If I look at my google drive folder on my computer it is using 420 KB on disk. I had some videos in there but not 80 GB worth. My email has no large attachm |
| Re: google storage incorrect | bkc56 | 6/29/12 3:23 PM | For Gmail specifically, the following tool will help you get an idea of how much space your big messages are using. Find large e-mails (3d-party tool): http://www.findbigmail.com/ |
| Re: google storage incorrect | tertullian01 | 6/29/12 5:20 PM | Thanks for that suggestion. I tried it out. I have the standard 10 GB + 80 GB of additional storage. Right now it says that 80.5 GB of 90 GB is being used. The results of findbigmail looks like the following FindBigMail >10mb 33 FindBigMa |
| Re: google storage incorrect | bkc56 | 6/29/12 6:50 PM | Let me see if I can get some clarification on this. |
| Re: google storage incorrect | tertullian01 | 7/2/12 1:27 PM | OK So how much storage I am currently using depends on where you look and I am baffled. So what I should have is 80 GB of storage and in GMail the default 10 GB of storage. Below is a list of different locations that each tell me a different amount |
| Re: google storage incorrect | Doree | 7/4/12 3:54 AM | Hey there, I checked with the Drive team, and they asked me to request you to reach out to them here: http://support.google.com/drive/bin/static.py?hl=en&ts=10765&page=ts.cs You'll be sure to get clarity there. |
| Re: google storage incorrect | tertullian01 | 7/5/12 7:02 AM | Doree, Thank you for your response! If I go to that page there isn't any way to contact the Drive team. Even if I select one of the options it is just takes me to a support article. |
| Re: google storage incorrect | Doree | 7/6/12 3:42 AM | Hey tertullian01, On the troubleshooter link I sent you, click on the option closest to your query, then click on "No" for the questions "Were you able to successfully update your payment information?". You will then see a "Contact us" link. Click o |
| Re: google storage incorrect | tertullian01 | 7/16/12 6:08 AM | For others that may run into this issue the solution to my problem was to empty the trash. That is what I assumed I needed to do but I didn't know where to find the Trash option. So upon further looking I had to click the More button and then I coul |