| Temporary error (500) code: 93 | rodrigomaia | 5/16/12 9:42 AM | Hey Gmail team... I have NO access into my gmail account... I did everything (changed browser, clean cookies and cache...) PLEASE HELP ME!!!!! |
| Re: Temporary error (500) code: 93 | Tito Dutta | 5/17/12 11:17 PM | Hello, Generally this is a temporary error, you have posted this question 1 day ago, if you are facing this problem still please update here! |
| Re: Temporary error (500) code: 93 | ehw25 | 5/24/12 12:38 PM | Please help- I am having the same issue. |
| Re: Temporary error (500) code: 93 | equiferus | 5/24/12 1:38 PM | I am having the same issue. |
| Re: Temporary error (500) code: 93 | oilNgas1 | 5/25/12 7:25 AM | Continue posting here. We need to get Goolge's support attention. http://productforums.google.com/forum/#!category-topic/gmail/report-an-issue/bzv2FLQgUoA |
| Re: Temporary error (500) code: 93 | equiferus | 5/25/12 8:18 AM | I don't understand why there's no concern on their part, and why the same instructions (clean cache, etc.) keep being handed out as a solution. Did all that, set up a new gmail account to serve as temporary contact, slowly rebuilding client list but |
| Re: Temporary error (500) code: 93 | kdowli01 | 5/25/12 8:22 AM | I'm having the same problem, it's been almost 24 hours.Is there any attempt to fix this?? |
| Re: Temporary error (500) code: 93 | ehw25 | 5/25/12 8:52 AM | It has been 24 hours for me as well. I submitted several requests and have only received an automated response saying it has been forwarded to the appropriate people. I am shocked there is no customer service or direct help. |
| Re: Temporary error (500) code: 93 | the_narv | 5/25/12 9:00 AM | Mine has also been unavailable for about 24 hours. I have some forwarding rules that are not firing so it looks as if mail is not being delivered to these accounts :-( |
| Re: Temporary error (500) code: 93 | gravi_t | 5/25/12 9:18 AM | I'll try to get someone to look at this problem. |
| Re: Temporary error (500) code: 93 | ahimsa9999 | 5/25/12 11:08 AM | My gmail is running again after clearing my recent history on firefox (cache and cookies). |
| Re: Temporary error (500) code: 93 | DanMeredith | 5/25/12 2:22 PM | have not been able to access my email account for almost 24 hours. The last time I accessed the "Settings" I tried to add an account (to send email "from" an outside account). After that I could not access this account at all. Receiving Error 500 |
| Re: Temporary error (500) code: 93 | Doree | 5/28/12 12:04 AM | Hi all, Those of you still seeing this error, please reply back on this thread. |
| Re: Temporary error (500) code: 93 | Hamed_ | 5/31/12 1:02 AM | I'm having the same problem, it's been almost 12 hours |
| Re: Temporary error (500) code: 93 | Doree | 5/31/12 1:34 AM | Hi Hamed, Could you please answer a few questions? - When did you first encounter this issue? Please provide a specific date and time, if possible. - Does clearing your cache and cookies solve the issue? To learn how to clear your cache and cookies, |
| Re: Temporary error (500) code: 93 | Hamed_ | 5/31/12 3:42 AM | Dear Doree, Thanks for your response I tried all things you mentioned, https, html view, deleting cookies, no firewall, etc but no chance Please note that I was deleting some huge labels, I think it contains about 1.5M items and I just added a filter |
| Re: Temporary error (500) code: 93 | Hamed_ | 6/2/12 3:53 AM | Anyone? |
| Re: Temporary error (500) code: 93 | Doree | 6/4/12 2:25 AM | Hamed, are you still seeing this? |
| Re: Temporary error (500) code: 93 | doozy.hooo | 6/4/12 4:47 AM | still getting this issue.. from saturday till now… 5 different macs.. including 2 brand new ones just out the box on saturday and sunday... |
| Re: Temporary error (500) code: 93 | SonaD | 6/4/12 11:24 AM | Hamed_ and doozy.hooo, We're looking into both of your issues. I'll post when I have an update. Thanks for your patience.-SonaD |
| Re: Temporary error (500) code: 93 | SonaD | 6/4/12 1:35 PM | doozy.hooo - Can you try again and let me know if you are still experiencing an issue? -SonaD |
| Re: Temporary error (500) code: 93 | Hamed_ | 6/4/12 5:27 PM | Yes unfortunately, My gmail is out of reach for more than 4 days now, Now i got this error: Sorry... account maintenance underway Filled contact application form many times but still did't hear any response from Google Team yet, It seems that my issu |
| Re: Temporary error (500) code: 93 | Doree | 6/5/12 2:53 AM | Hamed, like Sona mentioned above, we are looking at your case and it should be fixed in about 48 hours. If not, please let us know and we'll take a look again. We sincerely apologize for the inconvenience. |
| Re: Temporary error (500) code: 93 | Hamed_ | 6/7/12 3:09 AM | 2 more days and no any difference, Now its exceeding a week and I really didn't expect this long time of outage, Please clear what is going there with my account and let me know who is the right person and where to contact, any phone number? |
| Re: Temporary error (500) code: 93 | Hamed_ | 6/7/12 3:10 AM | PS: I am paying for this service to Google and Its an enterprise service which more care and responsibility is expected, but |
| Re: Temporary error (500) code: 93 | Doree | 6/7/12 5:04 AM | Hey Hamed, We sincerely apologize for the inconvenience caused. We have been looking at your issue but it's taking longer than expected. You'll know as soon as your account's back up. |
| Re: Temporary error (500) code: 93 | HUFF | 6/7/12 9:05 AM | I AM! I HATE GMAIL YOU GUYS PUT A VIRUS ON MY NEW MAC! |
| Re: Temporary error (500) code: 93 | Hamed_ | 6/8/12 11:31 PM | I just read that one of emails was out of reach for more than 2 weeks in another discussion Seems the exact outage is being happened to my account either Please specify what is the problem exactly and let me know about the ETA Regards |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 6/9/12 3:51 AM | HUFF, Gmail does not put viruses on a computer of any make but one of your emails or a program you downloaded might have carried one. The first thing you load onto a computer should be an Anti-Virus and from what I have seen the ones advised by App |
| Re: Temporary error (500) code: 93 | Santosh Mannar | 6/9/12 12:17 PM | Hi Doree, I also see the same issue and unable to login to my gmail account since today morning. My account ID and password is correct but I see this issue Server error The website encountered an error while retrieving https://mail.google.com/mail/u/ |
| Re: Temporary error (500) code: 93 | Hamed_ | 6/10/12 1:27 PM | Hello Doree My gmail account is back after 10 days, Thanks for your doing BTW |
| Re: Temporary error (500) code: 93 | ivolva | 6/10/12 11:38 PM | Hello all! Doree, Google Team can you please help? I have same problem for 55 hours now. I can NOT to login to my Gmail account, but I can login to othere Google accounts (search, youtube, finance and etc). What is interesting - Apps Status Dashboard |
| Re: Temporary error (500) code: 93 | Chen Ganir | 6/11/12 12:47 AM | Hi Doree. I am experiencing the same issue. I can not access my gmail account starting June 10th at around 20:00 GMT+2 time. Clearing the cache did not solve the problem. I've tried it on 3 different computers (2 windows, 1 linux) with chrome firefox |
| Re: Temporary error (500) code: 93 | shooter115 | 6/11/12 7:34 AM | I'm having the same issue. My link is here: http://productforums.google.com/forum/#!category-topic/gmail/report-an-issue/account-access-and-safety/google-chrome/JGy4W-urghU How is it that so many of us are having the same issue and yet Gmail seems to |
| Re: Temporary error (500) code: 93 | ivolva | 6/11/12 9:10 AM | The Google Team could you please take a loook? I have no Gmail access for almost 3 days! Eroor 500 'The website cannot display the page'. I found many other customers who experienced the same problem. Please take a look in our account. I can login to |
| Re: Temporary error (500) code: 93 | ivolva | 6/11/12 1:53 PM | The problem GMAIL LogIn has been fixed for me. Now it's working! Thank you. |
| Re: Temporary error (500) code: 93 | Effendy Qiu | 6/11/12 7:12 PM | Hello Gmail, I've been unable to access email from Friday (GMT+7) until now. I've sent multiple tickets for help, but to no I've yet to receive any reply from Gmail team! Please sought this ASAP, I had all my office stuffs in there. PS: Here's my com |
| Re: Temporary error (500) code: 93 | Doree | 6/12/12 1:18 AM | Hey Effendy, I'm checking on your case. Apologies for the delay on this. |
| Re: Temporary error (500) code: 93 | Effendy Qiu1 | 6/12/12 10:04 PM | Hey Doree, Thanks for your reply. My account id is effendy.qiu same as complain ID [#1047081090] It's been 5 days since the outage.. please do something :( |
| Re: Temporary error (500) code: 93 | Effendy Qiu1 | 6/13/12 6:54 PM | Doree, is there any development on this? I really need to get on my account.. it's all office works in there :( Thanks. |
| Re: Temporary error (500) code: 93 | Effendy Qiu1 | 6/14/12 7:19 PM | 7 days and no connection to Gmail x( Can anyone help please???? |
| Re: Temporary error (500) code: 93 | Effendy Qiu1 | 6/16/12 10:26 PM | 9 days and counting, still no development! Come on Gmail team, do something! |
| Re: Temporary error (500) code: 93 | Effendy Qiu1 | 6/18/12 7:41 PM | 11 days... |
| Re: Temporary error (500) code: 93 | Doree | 6/19/12 5:23 AM | Hey Effendy Qiu1, I'm really sorry about the delay on this one. We're still looking into this case and will get back as soon as we have an update. |
| Re: Temporary error (500) code: 93 | Effendy Qiu1 | 6/19/12 6:54 PM | Dear Doree, I just want to share with you that I've now gain access on my email. Although I'm quite dissapointed with the follow-up, at least I know that I shouldn't rely on Gmail itself. Thanks again for your help. Cheers, |
| Re: Temporary error (500) code: 93 | Ameen1 | 7/7/12 10:35 AM | Hello, I absolutely CANNOT login to my longtime gmail account on my PC. Am using the current Firefox browser. Sometimes I get the entry page, and after I enter the password, it simply hangs. Other times I don't even get the entry page. Yet I am ok |
| Re: Temporary error (500) code: 93 | Ameen1 | 7/7/12 10:36 AM | Hello, I absolutely CANNOT login to my longtime gmail account on my PC. Am using the current Firefox browser. Sometimes I get the entry page, and after I enter the password, it simply hangs. Other times I don't even get the entry page. Yet I am ok |
| Re: Temporary error (500) code: 93 | Doree | 7/9/12 1:29 AM | @Ameen1, when you say "it simply hangs", what do you mean? Could you provide a screenshot? How's it working on Chrome or other browsers? |
| Re: Temporary error (500) code: 93 | jerrybudd | 7/31/12 5:54 AM | I'm the administrator on a Google Apps account and one of my users is having this problem. Numeric code 17, upon retry 93. Tried different computers, different browsers, different networks. What's next? |
| Re: Temporary error (500) code: 93 | jerrybudd | 7/31/12 6:16 AM | andyb [at] http://andymark.com is the account that is having issues. |
| Re: Temporary error (500) code: 93 | ntt | 8/2/12 6:49 AM | Hi Doree, Thank you for working on this issue. I wanted to let you know that as of ~2:30am EST, August 2, 2012 I am having the same issue (Error 500, code 93). I tried everything in your list above, and nothing has helped me re-gain access to my acco |
| Re: Temporary error (500) code: 93 | IrishKate83 | 8/2/12 7:05 AM | I, too, am experiencing the same gmail error message. I have tried all suggestions listed above, and I've tried from multiple computers. I have now been unable to access my gmail account for almost 24 hours. Gmail is going to lose a lot of customer |
| Re: Temporary error (500) code: 93 | AC-3EX | 8/2/12 7:08 AM | I agree Kate. We better stick to this thread, as anything else is just confusing for the Google guys to find. Same issue here for 8+ hours. Temporary Error 500 Code 93 All my work / university correspondency goes to this account. :( |
| Re: Temporary error (500) code: 93 | jerrybudd | 8/2/12 8:00 AM | This account is now working. Is there a way to find out what caused the issue? Like deleting too many e-mails at once? So we know what not to do. |
| Re: Temporary error (500) code: 93 | AC-3EX | 8/2/12 8:44 AM | Hey Jerry, I guess the issue resolved itself? Regards, Jörg |
| Re: Temporary error (500) code: 93 | jerrybudd | 8/2/12 9:07 AM | It seems that it did. Everything I could find was either a Google Employee saying "now try it" or it just took a bit of time before it came back. But I've seen people that say up to 10 days, and one case of 1 month. |
| Re: Temporary error (500) code: 93 | miranon | 8/2/12 9:23 AM | I have this error message since yesterday: Temporary Error (500) - Numeric Code: 93 - We’re sorry, but your Gmail account is temporarily unavailable Tried in different browsers, cleaned temp. internet files and cache, but this didn't help. Whats go |
| Re: Temporary error (500) code: 93 | ntt_account_in_question | 8/2/12 10:22 AM | It just occurred to me that since I can still log into my Google account (just not my Gmail), I should be posting from the account that isn't working. So this is the account in question that is not working in Gmail. |
| Re: Temporary error (500) code: 93 | candacewalsh | 8/2/12 10:37 AM | I am getting the Temporary error 500 code 93 too. I have reported the issue and not received a response. It has been close to 24 hours. I've tried 5 different computers in different locations to no avail. Please help! |
| Re: Temporary error (500) code: 93 | AC-3EX | 8/2/12 12:15 PM | Thx for the info Jerry. Highly appreciated. So if it could take up a month (I hope not!!!) I must seriously consider changing my email provider. :o( Damn it. |
| Re: Temporary error (500) code: 93 | reidunvi | 8/2/12 12:26 PM | Same issue here, and I got an e-mail from Google thanking me for making them "aware of the issue". That was eight hours ago. Some information would be nice. |
| Re: Temporary error (500) code: 93 | jerrybudd | 8/2/12 12:47 PM | That's more than I ever got, mine just started working again. I did a work around cause we are using Google Apps and changed the name of the user, then created a new one with the same name. This way they could send and receive e-mail still, but all |
| Re: Temporary error (500) code: 93 | efife | 8/2/12 1:04 PM | since around 2:00am this morning I've gotten the error 500 code 93... why and how do I fix it... now. right now. |
| Re: Temporary error (500) code: 93 | candacewalsh | 8/2/12 2:07 PM | I've now received a generic "we've forwarded the information you provided to the appropriate team for further investigation" message. Not helpful. I want to hear from the appropriate team. |
| Re: Temporary error (500) code: 93 | rebrose | 8/2/12 2:33 PM | Hi Doree, I'm also getting the 500 error. Can you please help me? I can view my account using the html, but whenever I try to execute a command I get the 500m error. This has been going on for a week. Please HELP |
| Re: Temporary error (500) code: 93 | rroohhiitt | 8/2/12 5:32 PM | I am also running into the same issue since yesterday (August 1, 2012) 1 pm EST. Some from google please help here. Thanks !! |
| Re: Temporary error (500) code: 93 | tories | 8/2/12 5:41 PM | I have been having the same problem for more than 24 hours now. Gmail doesn't work from any computer, phone, tablet, etc. |
| Re: Temporary error (500) code: 93 | miranon | 8/2/12 5:45 PM | I also have this error for more than 24 hours: Temporary Error (500) - Numeric Code: 93 - We’re sorry, but your Gmail account is temporarily unavailable I tried to login in different browsers, cleaned temp. internet files and cache, but this didn't |
| Re: Temporary error (500) code: 93 | rroohhiitt | 8/2/12 6:05 PM | I have been facing this issue since almost 2 days and no help. Can someone help please? Thanks !! |
| Re: Temporary error (500) code: 93 | ventiL | 8/2/12 10:38 PM | Hi, can someone from the gmail team assist me on this problem too? i´ve been having this for over 40 hours and I relied on a gmail account for working purposes. Thank you |
| Re: Temporary error (500) code: 93 | AC-3EX | 8/2/12 10:57 PM | I've got the same (500 Error Numeric 93) issue for more than 24 hours. Help please. :( |
| Re: Temporary error (500) code: 93 | capitano83 | 8/3/12 12:40 AM | Hi, i also have problem with access to my gmail account :( Now it's more 24 hours that i recive a "500 temporany error" when try to access. I just follow your suggestion to try html version, but alsto whit this i revice the same error. Pls help, i ha |
| Re: Temporary error (500) code: 93 | Treasure11 | 8/3/12 1:00 AM | I am also facing the same issue since yesterday morning. Please help... |
| Re: Temporary error (500) code: 93 | ventiL | 8/3/12 1:06 AM | Hi Doree. Can you please look into my problem? I´ve been without access to my working email for nearly 48 hours now. Thank you |
| Re: Temporary error (500) code: 93 | MrTom113 | 8/3/12 1:25 AM | I am facing the same problem - no access to my gmail because of the "temporary error" 500. Tried other computers, mobile version etc and logged it with gmail, but nothing. Use gmail for my work, and losing clients by the minute.... Anyone know how lo |
| Re: Temporary error (500) code: 93 | MrTom113 | 8/3/12 1:25 AM | Had this for 48 hours... |
| Re: Temporary error (500) code: 93 | miranon | 8/3/12 1:34 AM | I have this error for 2 days now. Please help! Google team, where are you? |
| Re: Temporary error (500) code: 93 | AC-3EX | 8/3/12 5:32 AM | Just wanted to let you know that my account is finally working again. I hope your accounts also got back to life. Thanks to Google for solving the problem. |
| Re: Temporary error (500) code: 93 | rroohhiitt | 8/3/12 6:04 AM | My account is working again. Thanks to google for looking into this and resolving the issue. |
| (unknown) | 8/3/12 7:25 AM | <This message has been deleted.> | |
| Re: Temporary error (500) code: 93 | Doree | 8/5/12 11:17 PM | Like some users confirmed here, this issue should now be fixed. If you're still seeing this error, and it's persistent for over 24 hours, please let us know here. |
| Re: Temporary error (500) code: 93 | chuckcr | 8/5/12 11:39 PM | I've been seeing this for the last week or two in Chrome when I try to access my account: "HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request." "Server error - The we |
| Re: Temporary error (500) code: 93 | Doree | 8/6/12 12:40 AM | Hey chuckcr, I'll check on your case right away. |
| Re: Temporary error (500) code: 93 | chuckcr | 8/6/12 8:23 AM | It's working now! I can finally get on with my life! Thanks so much, Doree! :-D |
| Re: Temporary error (500) code: 93 | chuckcr | 8/6/12 8:24 AM | It's working now! I can finally get on with my life! Thanks so much, Doree! :-D |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/9/12 11:01 AM | Greetings Doree, I am in Dire need to of help with a 500 error. I managed 2 hours of Live support in India, have received pins, and am stuck. It is so important as orders, wires, airline tickets for today are all trapped. All steps Cache etc....have |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/9/12 5:25 PM | Try using Mail Fetcher as it might just work around the 500 error. http://support.google.com/mail/bin/answer.py?hl=en&answer=21289 |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/9/12 6:05 PM | ahaber, Try switching to html as this may allow you through. http://mail.google.com/mail/u/0/h/ |
| Re: Temporary error (500) code: 93 | mkojp | 8/13/12 7:30 AM | Hi, I'm experiencing the same issue. Temporary Error (500) with Numeric Code 151. It's been a week since the last time I was able to check my account. I've tried every workaround I could find online. Thank you for looking into my case. |
| Re: Temporary error (500) code: 93 | Eloquent | 8/13/12 8:48 AM | Dear Doree V, Can you help me. My account will not load email messages. Error 500. Please help me Doree. Thanks |
| Re: Temporary error (500) code: 93 | Eloquent | 8/13/12 8:50 AM | Dear Doree, Sorry I forget to let you know that I have not had access for 48 hours now. Please help. Thanks |
| Re: Temporary error (500) code: 93 | magnoni | 8/13/12 9:18 AM | I'm having the same problem, can not access my account is 5 days Subcode 93 (was changed to 151 and 21) Please, help-me Thanks |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/13/12 9:55 AM | Thank you C Man, I appreciate your time to offer help..... I am sorry, I am still without gmail, and way to many hours on trying to restore. It appears as the solutions from other posts are some type of reset from Google. Any help on how to get this |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/13/12 10:04 AM | Art, Have you tried the advice I gave? |
| Re: Temporary error (500) code: 93 | Eloquent | 8/13/12 10:14 AM | I have tried your suggestions without success. The 500 error message code remains and I can not see my Gmail. |
| Re: Temporary error (500) code: 93 | Eloquent | 8/13/12 10:15 AM | |
| Re: Temporary error (500) code: 93 | gchung1004 | 8/13/12 10:45 AM | GOING INTO DAY 11 OF THIS RIDICULOUS ISSUE! THIS IS WHAT IT SHOWS WHEN I TRY TO LOG IN (SEVERAL DIFFERENT COMPUTERS AND BROWSERS SHOW SAME THING): "Server error The website encountered an error while retrieving https://mail.google.com/mail/u/1/?shva= |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/13/12 11:01 AM | Art, Did you manage to get your Airline tickets? |
| Re: Temporary error (500) code: 93 | Dave Ma | 8/13/12 1:43 PM | Thanks for posting everyone and sorry for this terrible inconvenience. 1) Have you tried clearing cache and cookies? 2) Are you able to access on any browsers/mobile devices? 3) Are you able to access with basic html mode: https://mail.google.com/mai |
| Re: Temporary error (500) code: 93 | mkojp | 8/13/12 6:26 PM | To answer Dave Ma's questions; 1) Yes. No change. 2) No. Tried on more than one device (PC, MacBook, iPad) with Safari, Chrome, IE and FireFox. (all up-to-date) 3) No. Gives exactly the same error. Temporary Error 500 with Numeric Code 151. |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/13/12 7:19 PM | Thank you, sorry, I have no success. At this time, I signed up for business service,$5.00 month with phone email support. 3 hours to go over it again, and I forwarded this thread to support who are unaware of this issue. No resolution yet. I am quit |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/14/12 5:56 AM | Hi C-Man, You are so kind to continue to offer help. I was able to get tickets to attend in DC. I am still stuck. For myself and all the others, can you shed light on the 500 issue? I have received a reply to my support ticket from google, which was, |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/14/12 6:35 AM | Art, If it is a paid business account you should have a 24/7 phone service. Have you tried this? |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/14/12 7:16 AM | Sure Did, opened a ticket, #02346164, and the reply was support does not cover the migration issues from one gmail account to another.... For those reading, and as a small partial fix, I added a gmail gadget to igoogle, and I can see the header, but |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/14/12 7:59 AM | OK, for me, here is a workaround that worked. I added the gmail app to igoogle. I can see the email but cannot read, as the 500 server error pops up. If you have other email accounts already set up in gmail, you can forward a few at a time to another |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/14/12 9:01 AM | Sorry, this did work and is now failing. 24/7 paid support says they will not support help with this issue. Period. Another day to try some other ways..... Should I bill google for my 30 hours so far? |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/14/12 9:13 AM | Art, This is the first time you have mentioned iGoogle or migration. Might be better to start a new question and post that you have done so here so I can find it. |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/14/12 12:41 PM | will do. Thanks!!!!! |
| Re: Temporary error (500) code: 93 | mkojp | 8/17/12 9:15 AM | Hi Dave Ma, On the other thread, Doree said you're following up my case among others. It's been a few days since your last post. Has there been any progress? |
| Re: Temporary error (500) code: 93 | Doree | 8/19/12 9:59 AM | @ Art, has there been any change? @ mkojp, I'll check on your case and get back soon. |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/19/12 12:31 PM | Hi Doree, Sorry, no change at this time. I have 2 people here that will be checking on this for me in the next 24 hours, my brother, who's business in internet security is beyond our scope of knowledge, and two IT friends...So far those who have help |
| Re: Temporary error (500) code: 93 | Dave Ma | 8/20/12 1:39 PM | @mkojp - are you still having trouble? we have been working on it and thought that your account was fixed. can you try logging in at http://mail.google.com? @ahaber1071 - im sorry that im coming to this thread without the full context. what exactly is th |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/20/12 5:17 PM | Dave, ahaber's (Art) continues in https://productforums.google.com/forum/#!profile/gmail/APn2wQefFB-3IONf87Z7f_diil5tg7hIRiE4z_n24nrMoy1-eWOJ6CHrqi_oWxJveI4LitGvKszJ/gmail/wqAXgXMRMlo/dx0B5dHF_w8J |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/21/12 4:22 AM | Sorry. but still have mail error 500. Coming up on 2 weeks. I tried on a completely sterile DOD cleared MAC, and several operating systems...C-man, or Doree, is it possible t0 send you an email/PM direct, rather then a public post? Art |
| Re: Temporary error (500) code: 93 | mkojp | 8/21/12 4:22 AM | Hi Dave Ma and Doree, You can take my name off the list. I am now able to access to my account. Phew! Thank you both. mkojp |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/21/12 4:40 AM | Art, https://plus.google.com/u/0/111478733298296479813/about/p/pub has a link but please don't post to G+ |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/21/12 6:44 AM | I am sorry for my ignorance, I do not understand this link. Can I trouble you to email at my gmail account. Thank you. Art |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/21/12 7:43 AM | Art, You click on the link and read About me. Nows click on the blue words "clicking on here" which should open an email compose page addressed to me. |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/21/12 10:32 AM | So Sorry C-Man, I have signed in with 3 different accounts. Your screen shows up for a second, then redirects to a blank page. I cannot click to send email. I would have I am not that ignorant. Any idea why your screen flashes...? Art |
| Re: Temporary error (500) code: 93 | jerrybudd | 8/21/12 11:07 AM | Miscommunication between you two, I'll solve it for you... https://plus.google.com/u/0/111478733298296479813/about remove the /p/pub |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/21/12 11:11 AM | Thanks Jerry. Forgot I was running a check to make sure it was public. |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/22/12 3:24 PM | Greetings C Man, did you get my email? I am still having the problem with my email being inaccessible. It's been over two weeks now. I have some further details about the problem. 1. when I log in via a mobile phone it works fine, until I change the |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/22/12 3:48 PM | Thanks Art, Got the email but I would need to check with a Google Employee who was not available but you new post may point to the problem. |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/28/12 3:31 PM | Greetings C-Man, (and Doree) I am on week 3 and now with serious side effects. I wish to ask now, out of empathy and humanity that help is still possible. To function with my gmail, I need to monitor 4 separate email services, as I am coming up on w |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/28/12 11:34 PM | Art, Sorry about the delay and been given these question for you: - Is there any text that goes along with the 500 error code? - When did you last encounter this issue? Please provide a specific date and time (including time zone). - What were you |
| Re: Temporary error (500) code: 93 | Doree | 8/29/12 2:46 AM | Art, I'm really sorry about the inconvenience this has caused you. I'm going to prioritize your case and make sure to find you an answer very soon. |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/29/12 6:09 AM | Thank you, I have asked one of my friends, and more knowing IT persons, to communicate more technically on my behalf. The meds make this seem like a mile hi mountain...... I am in hope, he will have all the needed info resent... My thanks, and ap |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/29/12 6:33 AM | Art, Main thing is to get well and I know the whole of Google and the TC's are with me on this. Manny |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/29/12 8:27 PM | I am sorry I am having issues with screenshots....Answers were prepared by staff.....Please let me know if any additional info is needed, Thank You. |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/30/12 1:49 AM | Art, Are you running Chrome in Offline? |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/30/12 6:29 AM | I have my gmail Back!!!!!! Wow, what a difference in my life. in 4 weeks, quite a few pieces that fell through the cracks.....thank you! Is their anything to post from my issue, that will be of help to someone else? I will not take Gmail for gran |
| Re: Temporary error (500) code: 93 | Doree | 8/30/12 9:47 PM | You're welcome, Art. We apologize for the inconvenience this has caused you. C Man, thank you for following up on Art's case! |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/31/12 3:13 AM | Doree, Not a problem and thank you for proving once again that Google is not some faceless monster company that could not care less about it's non paying clientèle. (Do you fancy sharing that mug of coffee?) |
| Re: Temporary error (500) code: 93 | Ashley van Dyke | 8/31/12 9:02 AM | I am having the same problem as mentioned in this thread. HTTP 500 Internal Server error. It does not matter which computer or browser that I use. I can access my mail on a mobile device but not using the web interface. Clearing the cache and del |
| Re: Temporary error (500) code: 93 | Ashley van Dyke | 8/31/12 12:23 PM | Also, others are able to log into gmail using the same computers I am trying on and they are getting on just fine. It is my account that is not working, however, I am able to send and receive on my iPhone. |
| Re: Temporary error (500) code: 93 | Ashley van Dyke | 8/31/12 12:27 PM | Doree, this all started last week when I renewed by Google Wallet account. They had an error and sent me a message that I will receive free 20GB storage for the life time of my account because of their internal problem. Since that email was sent to m |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/31/12 4:05 PM | Ashley, Does everybody else use the same Browser and have you tried another one? Have you cleared cache and cookies? Using Art's questionnaire can you fill in your details please: I'll try skimming it down for you. |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 8/31/12 4:11 PM | Art, One thing has me worried in your answers. |
| Re: Temporary error (500) code: 93 | Ashley van Dyke | 8/31/12 7:53 PM | Art, hi and thank you for answering. For the past 8 days I have been attempting to log on to my gmail account from over a dozen computers. I have tried different browser options, Firefox, Chrome, Safari and am not able to load gmail from any machine |
| Re: Temporary error (500) code: 93 | ahaber1071 | 8/31/12 9:44 PM | Greetings C Man and Doree, Well it was good to have gmail back again...but for 24 hours. It is now gone again, with the same error screen, messages, cache clearing etc.... What could this be....What can I do? I feel helpless without it, guilty fo |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 9/1/12 1:20 AM | Art, I am trying to alert somebody to your problem but it is the weekend and even Google Employees need to take "time outs" which we volunteers hardly ever do. Couple extremely important question I am going to ask are: - Have you installed an antiv |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 9/1/12 1:38 AM | Ashley, I don't believe Art replied to you and you did not give the information I requested.. I have re-opened your individual thread and going to ask you to stick to that answering the same questions Art did in that and possibly delete your comment |
| Re: Temporary error (500) code: 93 | ahaber1071 | 9/1/12 6:08 AM | Good Morning C Man, Now understanding you are a volunteer...triple thanks for your time to help.....I do understand the weekend schedule. To answer your questions: |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 9/1/12 6:36 AM | Art, Are you able to access either of the forwarding accounts directly to view them? |
| Re: Temporary error (500) code: 93 | ahaber1071 | 9/1/12 7:13 AM | Yes, I am working with Thunderbird, AOL, a paid gmail account pulling in mail, and my business server. It is the organizational aspect of this troubled account that has me addicted, (canned responses, folders) that fails. So I end up watching 4, and |
| Re: Temporary error (500) code: 93 | The C Man (Elder Advisor - Mobile Laureate) | 9/1/12 8:53 AM | Art, I was just querying as it's possible these details may help the Google Employees who are working on your problem. |
| Re: Temporary error (500) code: 93 | Doree | 9/2/12 8:42 PM | Art, I'm looking into your case again. However, since this is a long weekend(Labor Day), I'm not sure if we might be able to get it today. But I've prioritized this and will definitely get back to you. |
| Re: Temporary error (500) code: 93 | ahaber1071 | 9/3/12 6:22 AM | Thank you Doree, I will survive. I am hoping there is something I can do to keep this stable. Please let me know, as my curiosity is also in check.... I hope it is a pleasant extra day off for you. Art |
| Re: Temporary error (500) code: 93 | Doree | 9/4/12 11:41 PM | Art, how's your account now? We worked on it and believe it should be fixed. Could you please confirm? |
| Re: Temporary error (500) code: 93 | ahaber1071 | 9/5/12 6:39 AM | Hi Doree, Thank you again, It is back up and running....I can fly again..... Gosh, I never would have known how much I depend on this tool.....it shows how good it is! Is there anything to post, to share, as to what happened? How it can be preven |
| Re: Temporary error (500) code: 93 | Doree | 9/5/12 7:49 AM | Art, this was caused by something totally on our end and we sincerely apologize for the delay on your case. Thank you for being so understanding and patient and for still sticking with Google! :) I'm glad I could be of help! |
| Re: Temporary error (500) code: 93 | scribblenik | 9/13/12 8:43 AM | Doree... please help... having read a few threads, you seem to be the queen at getting Gmail fixed. I've been without email for 5 weeks now, and have tried everything to get it back, but it looks like I need some human intervention. I've posted my th |
| Re: Temporary error (500) code: 93 | Doree | 9/14/12 2:37 AM | @scribblenik, I'll follow up with you on your thread. For now, could you please answer bkc56's questions on your thread? |
| Re: Temporary error (500) code: 93 | scribblenik | 9/17/12 3:05 PM | Hi Doree - you are the fairy godmother of Google Groups by the look of things. I've answered all the questions... ALSO (and I don't know if this is related) but 'my discussions' in Google Groups is also empty, so it was only by searching for 'scribbl |
| Re: Temporary error (500) code: 93 | maryanne88 | 9/17/12 3:16 PM | i am experiencing the same issue with my email account. I am using a different domain name via gmail and have not been receiving emails for the last three days. I also think my account may have been temporarily disabled, however I am still able to ac |
| Re: Temporary error (500) code: 93 | maryanne88 | 9/17/12 3:19 PM | Hi Doree, I am experiencing the same issue and have all but stopped receiving emails since the 14th of September is there any way to fix this sooner than later as this is my primary account for contact thank you! |
| Re: Temporary error (500) code: 93 | maryanne88 | 9/17/12 3:31 PM | i've tried sending a message to myself and this is the email that bounced back. I understand that i am supposed to update my MX records but I am unable to Locate the MX records for your domain (http://alumni.carleton.ca) please help is here the error messag |
| Re: Temporary error (500) code: 93 | ahaber1071 | 9/17/12 3:53 PM | To all those having gmail issues, what I learned from my experience is patience, first. My solution in the short term was to download Thunderbird. While different in its interface, it did allow me access to my gmail to read and respond. It is my hope |
| Re: Temporary error (500) code: 93 | maryanne88 | 9/17/12 5:25 PM | is this a problem that with time fixes itself? I hope that I can find some sort of resolution, I appreciate any and everyones help on this topic Thanks |
| Re: Temporary error (500) code: 93 | Doree | 9/19/12 5:40 AM | @scribblenik, I've answered on your other thread. @maryanne88, when you say you're seeing the same issue, you don't mean you're seeing a "Temporary error (500) code: 93" error, is that right? You have complete access to your account, however, you're |
| Re: Temporary error (500) code: 93 | Doree | 9/19/12 5:54 AM | @ahaber1071, thank you for your kind words and for coming back to the forum to help out other users! :) |
| Re: Temporary error (500) code: 93 | SonaD | 9/21/12 3:21 PM | Hi maryanne88 - I can see that your domain has MX records setup, so perhaps that was taken care of in the last few days. Are messages to you still bouncing? Thanks,SonaD |