| Account Deleted | TimHT | 12/04/22 8:05 | My account was randomly deleted by google (got no warning), now I get the message when trying to reset the password "This account was deleted an is no longer recoverable." I have read that there's nothing that can be done but there has to be, I have |
| Re: Account Deleted | Deman_Nu | 12/04/22 8:38 | Hi TimHT. When was the last time you accessed the account? |
| Re: Account Deleted | TimHT | 12/04/22 8:47 | It was late january, the 26th I believe. Do you need the account email address? |
| Re: Account Deleted | Deman_Nu | 12/04/22 14:07 | When was the first time after January that you attempted to access the account? And did you get any other messages before getting the message that it was deleted? Google does not randomly delete accounts. They reserve the right to delete abandoned ac |
| Re: Account Deleted | TimHT | 12/04/22 15:36 | About a month ago when I tried to log in the account it told me my password was incorrect. Even now I get no other message when trying to log in. The only way I found out and was able to get the deleted message was if I tried to reset my password wit |
| Re: Account Deleted | Deman_Nu | 12/04/23 7:23 | Before I can take this forward, I need the answers to the other questions I asked: - Did you do anything unusual the last time you signed on successfully? Let me add to that: And did you receive any unusual messages then? - I have to ask, but did you |
| Re: Account Deleted | TimHT | 12/04/23 14:07 | No unusual activity or messages last time I was able to sign in. Just received and opened an email that I requested to reset my windows live password was the last thing I did to the best of my knowledge and what my browser history tells me. As far as |
| Re: Account Deleted | The C Man (Elder Advisor - Mobile Laureate) | 12/04/23 14:32 | Did it guide you to a page where you could reset it? If so you were conned by the sound of it. Phishers use this trick. Gmail Account Recovery and Security might help you to get your account back but there are no promises. |
| Re: Account Deleted | TimHT | 12/04/23 14:59 | I just said I requested the password reset email, hard for that to be phishing. It wasn't for my gmail account, it was for another one of my accounts. Email was legit and my password was reset for that service.Pretty much every link on the gmail acco |
| Re: Account Deleted | The C Man (Elder Advisor - Mobile Laureate) | 12/04/23 16:46 | I'm sorry as I misread your problem. There have been phishing scams which have pointed users to sites which imitate Google well. I'll let Denman Nu carry on here apart from asking whether you allowed your Browser to remember your Password when you s |
| Re: Account Deleted | Deman_Nu | 12/04/24 5:48 | So let me see if I've got the details correct: Everything was working normally at the end of January, which was the last time you accessed the account successfully. At that time, you did a normal session handling email, including handling the email t |
| Re: Account Deleted | TimHT | 12/04/24 11:44 | That is pretty close, however when I first received the password is incorrect message, I attempted to reset the password at that time and got the message. But, as you stated I did not attempt to resolve the problem at that time. I don't want to dwell |
| Re: Account Deleted | Deman_Nu | 12/04/24 14:07 | Okay. One more time... Everything was working normally at the end of January, which was the last time you accessed the account successfully. At that time, you did a normal session handling email, including handling the email that requested that you |
| Re: Account Deleted | Deman_Nu | 12/04/24 15:08 | I want to check one more thing that doesn't seem to make sense: As I understand it, when you attempt to sign in on the normal Gmail screen, you get a message that the password is incorrect, not a message that the account does not exist. Is that corre |
| Re: Account Deleted | TimHT | 12/04/24 16:37 | Yes that is correct. The link you post is exactly the place where I find the account was deleted and was no longer recoverable when I click on "I forgot my password". Even now the login screen still just says the password is incorrect (even with a co |
| Re: Account Deleted | Deman_Nu | 12/04/25 5:46 | Yes. Please double-check that you are entering the account name correctly on the password change screen. The inconsistency in the responses suggests to me that it is looking at two different accounts. |