| Email Recovery FAQ page does not have a link to pay $0.30 | St.Andrew'sSOFA | 5/15/12 2:49 PM | I was locked out of my email account earlier today while signing up for a YouTube page via my gmail account. I was immediately taken to a page indicating my gmail account has been disabled due to being less than a certain age. I am an adult, and it w |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | bkc56 | 5/15/12 3:19 PM | ...but does not give actual links to upload a document, OR a link to enter a credit card number. That's because it's a help article, not a recovery page. Log into your account and you'll be directed to the page with the appropriate links. |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | St.Andrew'sSOFA | 5/15/12 3:29 PM | You found me!YAY! Ok, I see that it is a help page. However, the problem I am having now is that it does not allow me to "sign in" to my account at all because it has been disabled. What to do??? |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | bkc56 | 5/15/12 3:31 PM | So it WAS age-blocked and NOW it's disabled? What exactly does it say? |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | St.Andrew'sSOFA | 5/15/12 3:35 PM | yes, it was age blocked because I accidentally scrolled to the wrong year! :( so sad. Here is the message I get when I try to sign back in to my email. The Google Account for st.andr...@gmail.com has been disabled. You will not be able to sign in to |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | bkc56 | 5/15/12 3:38 PM | OK, that's not "disabled", that's still an age-block. Where does "learn more" go? There should be instructions around there SOMEwhere. |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | St.Andrew'sSOFA | 5/15/12 3:42 PM | learn more takes me to http://support.google.com/accounts/bin/answer.py?hl=en&p=age_verification&answer=1333913 which is the same FAQ page with the age requirement options, again, only instructions, no actual action links...I've been at this for 3 ho |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | bkc56 | 5/15/12 3:48 PM | OK, let me try to get you some help. There's clearly something weird going on. |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | bkc56 | 5/15/12 3:50 PM | One other thing you can try... Make sure you are sign out of all other Gmail/Google accounts. Or try it from a different browser or different computer. |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | St.Andrew'sSOFA | 5/15/12 3:55 PM | omg, after trying different browsers and clearing cookies, and signing in and out of different accounts, I finally found a link at the bottom of the <your account has been disabled> page, it finally took me to a page where it allowed me to enter a cr |
| Re: Email Recovery FAQ page does not have a link to pay $0.30 | bkc56 | 5/15/12 4:02 PM | Wow, that's great. I'm glad you got it all resolved. And you're welcome. |