Categories: Report an issue : Account Access and Safety : Computer email program (please specify: Apple Mail, Outlook, Thunderbird, etc) :

Outlook will not connect to Gmail servers.

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Outlook will not connect to Gmail servers. Robert68 3/10/12 4:46 PM I am getting the following errors in outlook when I try to get GMAIL from Outlook.  I have been using this method for years now and have not had this error before.  I have verified the settings in both outlook and gmail settings.  I restored my syste
Re: Outlook will not connect to Gmail servers. bkc56 3/10/12 9:08 PM Has 2-step verification recently been enabled on the account? Also try the Unlock Captcha function (http://mail.google.com/support/bin/answer.py?answer=78754):  https://www.google.com/accounts/DisplayUnlockCaptcha
Re: Outlook will not connect to Gmail servers. Robert68 3/10/12 9:33 PM Thank you for the reply.  Verified that 2-step verification is OFF.  I have tried everything listed in your links (including but not limited to changing password, clearing captcha, my emails only checks every 30 min (when open), deleting my email acc
Re: Outlook will not connect to Gmail servers. bkc56 3/10/12 10:00 PM Hmmm, not sure I have any other ideas.  What do the Outlook connection logs say?  Any additional useful information?
Re: Outlook will not connect to Gmail servers. wár17 § 3/10/12 10:36 PM Robert, bkc56 has giving you some good suggestions. Also, uncheck the option to leave a copy on server in Outlook.  It can cause this type of problem.  Leaving a copy on server is set in Gmail webmail settings > Forwarding and POP/IMAP
Re: Outlook will not connect to Gmail servers. Robert68 3/10/12 10:48 PM I also ensured that I was using those settings also.  Thank you for the reply.
Re: Outlook will not connect to Gmail servers. Robert68 3/10/12 10:49 PM Here is the output of my logs.  (XXXXX) is ID  ---  This has all three of the accounts I have in Outlook.  When send/recieve is pushed here is the error that shows up: "Task 'XX...@gmail.com - Receiving' reported error (0x80042108) : 'Outlook cannot
Re: Outlook will not connect to Gmail servers. AllanA1 3/11/12 11:01 AM This started for me on 16 Feb with a bunch of Windows Vista updates. Since also have found same problem with Windows 7. Cannot access through Outlook 2007 or Thunderbird, on several pc's. Access fine through a browser. Have done the captcha thing wit
Re: Outlook will not connect to Gmail servers. Robert68 3/11/12 1:23 PM **** UPDATE  **** Ok, so I created a second gmail account and encountered the same issue.  I then setup outlook/thunderbird on a clean win7 machine and a clean linux machine.  Both of these worked without issues.  My restores do not go back far enoug
Re: Outlook will not connect to Gmail servers. The C Man (Elder Advisor - Mobile Laureate) 3/11/12 2:16 PM Going to suggest to all of you restoring your computers to a date earlier than this started. Microsoft updates are not always well written and simply going back to an earlier date will allow the problems to correct themselves.
Re: Outlook will not connect to Gmail servers. Robert68 3/11/12 2:26 PM I would agree with you to some extent.  However, my issue started on Friday the 9th of March, and I rolled back to Thursday March 8th.  No updates had occured between those times, That I could see, and no programs were installed.  Not sure where the
Re: Outlook will not connect to Gmail servers. Robert68 3/11/12 3:00 PM ****  UPDATE  **** I think I am done now.  I updated another PC with all updates (Windows 7) and everything worked fine.  I am just going to re-image my laptop. A side note of other trouble shooting I did in hopes it may help others: I uninstalled an
Re: Outlook will not connect to Gmail servers. Robert68 3/11/12 4:53 PM ***  LAST UPDATE  ----  RESOLVED  *** So I was saving files in preparations to re-image my laptop.  In doing so I also noticed that my router had an older version of the firmware so I thought, "what the heck, might as well do everything all at once t
Re: Outlook will not connect to Gmail servers. The C Man (Elder Advisor - Mobile Laureate) 3/11/12 6:12 PM Thanks for coming back with that last piece of information. It could come in very useful for others with the same problem.
Re: Outlook will not connect to Gmail servers. LowLevelInk 5/28/12 12:22 PM I have been struggling for 6 months with this problem. Two very good IT-people I hired to solve it for me, spent too many hours to try everything plus converting my emails to another format and ended up giving me an unlock- Captcha-link, which someho
Re: Outlook will not connect to Gmail servers. Ross68 6/28/12 9:42 AM I'm facing the same problem,but don't have your technical experience or expertise.  If I want to upgrade my router (is that on your laptop) as you describe, how do I go about doing that? Thanks,
Re: Outlook will not connect to Gmail servers. Robert68 6/28/12 10:29 AM Sorry for not updating my resolution.  After trying many different things with different results (after my last resolve update, it worked for a short time then started again), I finally found the answer to MY ISSUE.  I am not sure if this will help m
Re: Outlook will not connect to Gmail servers. Barbara101 7/23/12 10:24 AM yep me too! I've had this as an occassional problem, and it has always gone away.  Now outlook hasn't connected to my gmail account for 2 weeks. help?!
Re: Outlook will not connect to Gmail servers. Barbara101 7/23/12 1:55 PM Hey, you know what?  I followed your link and the unlock captchaworked! I'm sure I haven't been using the computer anywhere unsusal either, but there you go. Thanks!
Re: Outlook will not connect to Gmail servers. Barbara101 7/26/12 12:59 AM Hello bkc56 I have this same problem, and the unlock Captcha function works - great!, but I have to do it EVERY DAY - untidy...  and I'm only accessing my emails from home each day, why can't google remember where I am?
Re: Outlook will not connect to Gmail servers. hebertb96 7/26/12 7:14 AM I've tried all of this to no avail... still getting the unable to connect to incoming/outgoing servers... tried EVERYTHING...
Re: Outlook will not connect to Gmail servers. bkc56 7/26/12 10:24 AM How else do you access your account?  Perhaps there's some interaction that makes things look "suspicions" every day. You could also try using only the web interface for a few days, and see how that goes.  Then turn on Outlook again and see what happ
Re: Outlook will not connect to Gmail servers. BeckyBoo2 7/31/12 1:24 PM I have to go through the UnlockCaptcha every day too, pain in the arse!
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