|Google Drive For Windows Does not Sync all Files/Folders||bearcave||11/20/12 8:52 AM|
I have Google Drive for PC on multiple computers. Within my Google Drive there are about 30 folders containing 10,000 files.
On one computer it will sync up 15 folders and 6,000 files, on another it will sync up 29 folders and all files and on a third it will sync up 29 folders and 9,000 files.
All Google Drives for PC on each computer is setup exactly the same way.
This has become very frustrating and any help would be greatly appreciated.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Sylvie P||11/22/12 8:10 AM|
I have the same problem. Looking for a fix.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Emili Masnou||11/28/12 2:26 AM|
We are having same issue with 5 computers/users. Every user sees a different amount of files.
This was a pilot project to move the business filesystem to Gdrive but this issues are reducing users' confidence in the project to the point they are starting to share files by email or memory sticks.
Solutions I have read about this issue, sending share email to all users and similar workarrounds are not feasible when we are speaking about thousands of files.
I have even tried to use diferent sync clients, Gdrive and Insync but results are similar, so looks like the root issue is in server side.
I would like to know if there is ( or will be ) a proper solution about this, or I should cancel completely the project and search for a diferent solution out of Google.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Sylvie Plouffe||11/28/12 6:27 AM|
I didn't have issues the last days. What I did? I use Google Drive Web only with Chrome (I used Explorer9). I was used to close my computer at the end of the day. Now, at the end of the day, I close all my files, I restart my computer and let it open all the night. At the morning, all my files are synchronised.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Erik Beijer||11/30/12 3:10 AM|
Same problem here. It should be fixed before files get accidentally deleted (thinking they are synced).
|Re: Google Drive For Windows Does not Sync all Files/Folders||Nyan - Support||11/30/12 9:06 AM|
We're currently investigating this issue. Please launch Drive in diagnostic mode and send a report to Google.
In the meantime, try exiting the other sync apps on the other devices and restart one with all the files to have it rescan the web. It's possible that with multiple devices connected and syncing, it's reading missing files in one device, readjusting the file index on the web Drive, and therefore not noticing the file is missing on another local device.
Make sure all the files are available on the web Drive as that is the copy that will sync down to synced devices.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Emili Masnou||12/3/12 11:29 PM|
yesterday I enable Google drive reporting and send it at the end of the day Google Drive Report 654D7A9D4398F411.
Meanwhile I checked movile devices and there are diferent cases, some users do have mobile sync configured and some don't.
For 4 users in pilot, with 1 shared folder for all them have following accessible information in Local folder Drive:
- 525MB 1120 Files and 188 folders
- 474 MB 1100 Files and 195 folders
- 561MB 1131 Files and 195 Folders.
- 543MB 1242 Files and 205 Folders.
|Re: Google Drive For Windows Does not Sync all Files/Folders||adam may||1/24/13 8:56 AM|
I'm having the same issue. I also sometimes save files to my google drive folder and they just plain don't upload to sync either. No idea why especially since all the other files in the same folders do and I'm no where even close to my account capacity.
Why would I want to keep spending money on such a horribly unreliable file and backup system?
|Re: Google Drive For Windows Does not Sync all Files/Folders||blairlj||1/30/13 7:41 AM|
I had the same issue with two computer currently hooked up to sync. While at work I moved files around and added files and noticed that they were not showing up on the computer Google drive, but the were on the Google Web. I did as you suggested and exited the Google sync (in the windows 7 tray) and then restarted the Google Sync. I watched as it updated and once it was finished all my files listed.
Thanks for the info!!!
|Re: Google Drive For Windows Does not Sync all Files/Folders||Stephen Prentice||2/3/13 12:06 PM|
Yea, we are really regretting the move from Dropbox.
We were expecting a more reliable product from Google but so far, it's been nothing but a pain in the arse.
This is a prime time service that doesn't appear to be ready.
There is one elementary and simple denominator that should be present in the server side code.
ALL devices must have the same exact file and folder count. How tough can that be?
Sure, I understand the variable where a device isn't synced because it was offline but, we know our devices are all online and we just scratch our heads at why the file and folder count can vary so greatly.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Struth Brown||2/4/13 12:46 PM|
had the same problem with one computer only.....uninstalled it and cleared folder, then reinstalled with start up options etc and is is working now....also have changed firewall settings to make sure it was allowed to sync.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Struth Brown||2/4/13 12:55 PM|
also 1 file did not sync first time but in main directory I marked it as un read and it synced next time..
|Re: Google Drive For Windows Does not Sync all Files/Folders||Andrew Mitchell||2/23/13 1:00 PM|
I agree - am also regretting the move from DropBox! I have left Google to Sync files on its own and they are being left for months. The only way is to delete folders from Google Drive and re-upload them.
I have a business to run and my time just isn't worth this. Google - this product is way beneath the most basic level of quality. Either bring it up ASAP or terminate it.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Struth Brown||2/23/13 1:07 PM|
I still have dropox, and will keep it as it is one of the most useful things around and can be synced and automated easily ....Wappwolf will automate it into other cloud storage systems...
|Re: Google Drive For Windows Does not Sync all Files/Folders||Marc Maged||2/23/13 2:13 PM|
I'm having a similar problem. How can we contact Google. I really need help with this. Here's my orignal post.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Ian Hansen||2/24/13 5:54 AM|
yep lost a whole bunch of files
|Re: Google Drive For Windows Does not Sync all Files/Folders||Steyn van Wyk||3/2/13 6:57 AM|
Hi there, just installed Google sync, busy testing, the app does not sync to a 6th level of the folder structure. I looked for settings but could not find anything. Seems like technology not working well.
I will re-consider Google as a solution. Bummer!!!
|Re: Google Drive For Windows Does not Sync all Files/Folders||Ritu Agarawal Gupta||3/3/13 11:22 PM|
I am having a similar issue. I have installed google drive against one of my accounts and have shared the files created in google drive mith my colleague.
While I can see the document updated by him on my online version my offline version shows me the old document only. I expected an automatic update to happen and that did not happen and i do not know to get the file on my computer to be updated.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Celil ÇİYNEKLİ||3/5/13 1:04 AM|
Hi all. I had same issue, but I have solved it. Please follow below way:
1) find an file that stay in web but not in computer
2) create same type file with same name in computer in desktop (it can be empty)
3) copy this file to the folder in computer
At this phase if computer say that "you have another file with same name", that means your original file (which is only visible in web not in computer) is a hidden file. How it can be get hidden I don't know ?!?
Solution: run "cmd" from start menu. go in "Google Drive" folder. run "attrib -H /D /S" command. Than exit from cmd screen.
But I can't still understand that How it can be get hidden ?!? It's a risk for google drive users.
|Re: Google Drive For Windows Does not Sync all Files/Folders||swebster||3/6/13 7:34 AM|
Several times I've seen that Google Drive doesn't sync all files. Here's a concrete, recent example (Windows 7):
• A teacher created about 30 PDFs in a folder in his Google Drive folder on his C: drive
• About 15 of them synced (we could see copies in the web folder); about 15 didn’t
o Google drive said “Sync complete”
• We tried several things to force the sync:
o Paused and resumed Google Drive
o Shut down and restarted Google Drive
o Restarted his computer
• None of those worked—Google Drive said “Sync complete,” but 15 or so files weren’t synced
• Next we created a new folder inside the Google Drive folder on the C: drive and moved the 15 +/- documents into it
o This time, the files synced
A couple of thoughts:
• Obviously, not being able to count on Google Drive syncing everything makes Google Drive of questionable value as a backup tool
• Worse yet is the fact that it says everything is synced when it’s not
|Re: Google Drive For Windows Does not Sync all Files/Folders||LuisAngelRC||3/7/13 8:21 AM|
I'm having the same problems with files and folders not sync-ed to windows.
There's one thing that I've done that has solved the problem by now (with the existing folders, at least. We'll see if it solves this for future folders)
What I've done is select all folders (checking the checkbox in the list header) and setting "More/Mark as viewed". This marks all folders and subfolders as seen and, by some magical-combination, makes those folders sync-able!
I don't know if this will solve future problems, but it worths a try!
hope this helps!
(By the way. It would be useful to hear something from google saying that they are working on solving this bug 8·D)
|Re: Google Drive For Windows Does not Sync all Files/Folders||Hubert Walcott||3/8/13 1:17 PM|
I have just started with Google Drive and testing 1 EXCEL file. It syncs fine on my phone but will not sync to my PC. What am I not doing? I've tried deleting the original file from my PC and replacing it with the download version from My Drive. Still no success.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Marcelo Castro||3/9/13 7:03 PM|
I started with Google Drive today. It created a directory under My Documents and downloaded all files and folders from my Google Drive on the web.
Now, when I created a non-empty 1-line Word Document in one of my local folders inside Google Drive directory, it have not appeared in my Google Drive on the web.
Is there anything that should be configured anywhere? Or is it just a bug to be solved?
|Re: Google Drive For Windows Does not Sync all Files/Folders||Sootkeng Ma||3/11/13 2:33 AM|
Clear bug in the program. Solution is intuitive but shouldn't happen for a google product!
Kill the googlesync32 process manually and restart the google drive program from start menu. It will rescan and sync everything
|Re: Google Drive For Windows Does not Sync all Files/Folders||Mike McDowellCCSD||3/12/13 10:42 AM|
I'm having the same issue with 60 PCs. I teach at a high school and all our students are saving to google drive. They use different computers at different times. The PC app doesn't always send all files online (and sometimes it sends duplicates?). The OSX app works without issue...
|Re: Google Drive For Windows Does not Sync all Files/Folders||Ian Hodge||4/9/13 3:35 PM|
I have just transferred our corporate files away from Dropbox, only to find Google Drive is having the same problem. We are now changing the file name after each use, which is not efficient for us and still confusing. We have only six users and having this trouble. The best solution for us it to only use the Google drive on the web.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Benbo123||4/15/13 9:35 AM|
|Re: Google Drive For Windows Does not Sync all Files/Folders||Pedro Quiros||4/15/13 5:59 PM|
When do you expect to resolve this issue. We face this problem on a daily basis and are evaluating using other services. Using other services is not our first alternative since we use other google services, but will like to know when it will be addressed
|Re: Google Drive For Windows Does not Sync all Files/Folders||Mpegforever||4/18/13 12:32 AM|
Come on Google ! You are great and can't lose credibility for these bugs !!!
Same problem everywhere. At least give us an ETA !
|Re: Google Drive For Windows Does not Sync all Files/Folders||Mpegforever||4/18/13 12:34 AM|
Is there an ETA for the fix please ?
|Re: Google Drive For Windows Does not Sync all Files/Folders||MrAnalogy||4/18/13 5:43 AM|
Ummm.... I don't see how I can "reproduce the symptom". This isn't a case of : I do X and Y happens. GDrive simply is not syncing.
It's not reporting any errors, it's not reporting any problems. The files I copied locally are simply not all getting sync'd to the server. And I'm only using 50% of my available storage.
I'll go ahead and post a log as you suggested, but this sure seems like you're just trying to stall us and keep us busy while google doesn't do anything about this.
I.e., if we spot a problem, the solution isn't to keep us busy and distracted with (apparently in this case) meaningless debugging.
|Re: Google Drive For Windows Does not Sync all Files/Folders||MrAnalogy||4/18/13 5:45 AM|
My problem is that I just copied 100 small files (.wav and .jpg) to my local drive and only about 10 of the 20 .wav files are showing up on the server (and none of the other files). GDrive app shows everything is synced. Waited 10 minutes, no change.
|Re: Google Drive For Windows Does not Sync all Files/Folders||MrAnalogy||4/18/13 5:50 AM|
I just created a file on my local gdrive and it got uploaded immediately.
Repeasted test by copying another file to the gdrive. Also uploaded immediately.
To redescribe my problem:
I copied a FOLDER to my local gdrive on my Windows 7 (32 bit) PC.
In this case I just happened to be check the files. I not pretty concerned about what other files are potentially missing that I don't know about.
I was just considering yesterday switching to G Apps for our email, etc. But this level of bugginess in a product not even marked "beta" is... well... terrifying for an IT professional like myself.
|Re: Google Drive For Windows Does not Sync all Files/Folders||J Renea||5/3/13 10:06 AM|
Hopefully this will help some of you...
I was experiencing this same issue for a folder that I created on my phones "Drive app". I couldn't access it from my desktop. What I did was access my google drive's (desktop app) "preferences" (for me it was a right click on the toolbar icon and then a click on preferences) and made sure that the box next to "only sync some folders" was not clicked. That made all of my folders available for desktop access as well.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Tonty91||5/16/13 7:11 AM|
We spent about 5 hours waiting for it to sync a few PDF's. Saw this, tried it - worked perfectly. You're a star....
In fact, you should probably take over the Drive project, I'm sure it'd be 100% improved from Google's shambles! :P
Sort it Google, we're all paying good money for this & it's effecting business!
|Re: Google Drive For Windows Does not Sync all Files/Folders||charles j||5/16/13 7:32 PM|
Really. The Google Drive pretends to sync files from my computer. Then, only some are actually there. Where the hell are the rest. What have I lost because I didn't count the files that were actually uploaded to the drive, after the progress bar told me they were uploaded, before I deleted them from my pc. In fact this is absolute bs.
|Re: Google Drive For Windows Does not Sync all Files/Folders||preetchawla||5/20/13 10:16 PM|
Sootekeng Ma's solution works flawlessly...thanks...it solved my problem. Hope google team will solve the problem soon!!!
|Re: Google Drive For Windows Does not Sync all Files/Folders||Paul Hahn||5/21/13 1:29 PM|
I don't even see that process running. It should show in task manager, correct?
|Re: Google Drive For Windows Does not Sync all Files/Folders||Benbo123||5/21/13 8:26 PM|
Correct. If the program is open and running on the taskbar, that process (googledrivesync.exe) should be there.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Paul Hahn||5/22/13 5:36 AM|
I just reinstalled it because I couldn't get it to load properly. Thanks.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Miriam E Lewis||5/31/13 1:31 AM|
Finally got it syncing again. Had to close the Drive on my computer move the entire of my Google Drive contents out then reopen Drive, sync it to empty and drag them back in. Its now syncing it all up, not perfect and its gonna take awhile but at least it works.
|Re: Google Drive For Windows Does not Sync all Files/Folders||rott jung||6/3/13 6:08 AM|
still not fixed :-( moving back to dropbox...
|Re: Google Drive For Windows Does not Sync all Files/Folders||Norm Sands||6/4/13 5:43 PM|
I just started using Google Drive last week for a VERY important project - hey, it's Google, I trust them. WHAT A MISTAKE! I sat down at my home PC this evening, only to find the hard work I'd done on one of the files at work WAS NOT SYNCHED! What a disappointment. Wish I'd read about this trouble BEFORE getting caught in this mess. Now I'll have triple the work tomorrow. This was SUPPOSED to save me time. Not happy, Google!
|Re: Google Drive For Windows Does not Sync all Files/Folders||Matt Stig||6/5/13 1:13 AM|
I have been having so many problems with this, that I'm not even sure it's worth it to continue trying to use the service.
When I installed the google drive program to my windows 7 machine, all sort of problems. Google drive would sync all the folders just fine, but show "sync complete" even though only 300 megs of 4 gigs were copied. I tried a number of different trouble-shooting options that I found on the web, but none were successful. So I figured I would try something different.
I turned off the google drive program (and made sure the process was off) and tried to sync manually (drag everything in the google drive folder onto web google drive in chrome). At first, no problem. It uploaded 80% of the items. But when it tried to upload the last folder, there's several folders inside one folder where, the folder structure is all there (including sub-folders), but none of the files are. Showed that 1081 of 3239 were uploaded, but then it just stopped. I thought maybe there had been a connection issue, so I hit cancel and tried to drag that folder onto google drive in chrome again. Well, instead of recognizing that I was trying to resync a folder, it created a new one with the same name and a (1) at the end like it was a copy.
So I deleted the incomplete folder (as well as the copy I had just created), and started again, leaving it to upload overnight. Today when I checked on it, it's stuck at the exact same place: 1801 of 3239 complete. The user I am logged into has full control for all the applicable files and folders.
When I upload the files in one of the folders that didn't upload before separately... no problem. If there's a problem uploading one of the files for some reason, it should determine "hey, there's a problem uploading this file, I'll make a note of it to the user", skip the problematic file and continue on.
I understand that this is a nominally "free" service, but why would anyone sign up for the pay service if you can't get the free one to work right? Between the trouble-shooting, restarts and other nonsense trying to get this to work, I've already spent a good 5 hours messing around with this. What's the issue?
|Re: Google Drive For Windows Does not Sync all Files/Folders||Matt Stig||6/5/13 1:18 AM|
Oh, one more thing. I just built this PC last week and it's running Windows 7. There is very little installed on it. The way google drive handles files caused some issues with crashplan that necessitated some messing around with security permissions, but I got it all working.
|Re: Google Drive For Windows Does not Sync all Files/Folders||EshwarD||6/7/13 8:06 AM|
Simply exit the Google drive from system tray and restart - all files would synchronize seamlessly to Google Drive on the web. This works like Magic
|Re: Google Drive For Windows Does not Sync all Files/Folders||Matt Stig||6/7/13 6:23 PM|
That was the FIRST thing I tried. At this point, I'm on like, the tenth.
|Re: Google Drive For Windows Does not Sync all Files/Folders||DanProud||6/8/13 1:40 PM|
Right click the Google Drive app in your task bar, go to 'Preferences'.
UNcheck the box next to "Only sync some folders to this computer".
The fix was that simple for me. All folders are now synced.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Matt Stig||6/12/13 1:37 AM|
And despite repeated attempts, it did not work for me.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Tony Breyal||6/13/13 2:37 AM|
I'm also experiencing this exact same problem - any official update from Google?
|Re: Google Drive For Windows Does not Sync all Files/Folders||Remi Letourneau||6/13/13 7:19 AM|
I have sync problem too...
GDrive doesn't sync anything since 2 days... I try to reboot it, reboot my computer. I resync my account in completly other folder.
But now, when I put new files or folder, or when save any files, the sync disappear... No red, green or blue icons, all disappear and the sync dead...
Please help me, all my businness in on GDrive and now we have really big problem... !
|Re: Google Drive For Windows Does not Sync all Files/Folders||Guy O||6/17/13 6:41 AM|
Some folders and their subfolders on the local drive are empty of files (except for desktop.ini). This is true for all users accessing the same (shred across the domain) files.
If we go to the web drive and use Drive viewer to view a file, then it sync to the PC. Obviously we cant do this for hundreds of files.
I can send a debug file - but I cant find out how to contact google support - is there a real support email address? It's very hard to find.
|Re: Google Drive For Windows Does not Sync all Files/Folders||daemonrebel||6/18/13 8:36 PM|
i have a similar problem.
I'm not sure what to do.
I have google drive on my laptop, as I need to edit files and sync them to the web when I'm away from home.
When I try to backup the same files on my desktop to the google drive folder, it creates copies with numbers in the names of the folders I'm trying to sync.
Can't google drive tell that the folders are the same on both computers, and doesn't need to download them again?
Confused? Let me try to simplify.
I synced files on my laptop with google drive. Then i went home, installed google drive, then backedup files on my desktop to google drive folder.
i made changes to the files on laptop, so I suspect that google drive thinks that the folders on the desktop are different versions, so it makes copies with (2) and (3) in the names, instead of just syncing the changes between the computers.
Does any of this make sense?
|Re: Google Drive For Windows Does not Sync all Files/Folders||Archon810||6/19/13 3:16 PM|
Drive really doesn't work on Windows and doesn't detect changes in a reasonable time. This is ridiculous. https://plus.google.com/107797272029781254158/posts/QQG6HRqtWvj
|Re: Google Drive For Windows Does not Sync all Files/Folders||Guy O||6/20/13 9:38 AM|
Did you ever resolve this? Our organization is experiencing the same issue globally and for the last week, and we're still waiting for google support to work out what the cause of the issue is.
|Re: Google Drive For Windows Does not Sync all Files/Folders||daemonrebel||6/20/13 10:46 AM|
No sir, this is my first attempt to find a solution. I wasn't sure if this was a common occurrence or not, yet. I thought it best to ask on forums first, before contacting support.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Remi Letourneau||6/21/13 5:39 AM|
I never find any solution too...
I try to contacting Google support, but they never give me any response...
|Re: Google Drive For Windows Does not Sync all Files/Folders||Massimo Coletti||6/21/13 9:57 AM|
I had something similar on WinXP. I have created a new folder on the local GDrive folder, then moved some files under this new directory. Nothing was synched to the web.
I had to create the folder on the web, then upload all the files, and everything was synched down.
|Re: Google Drive For Windows Does not Sync all Files/Folders||zumiez||7/8/13 12:36 AM|
July 8, 2013. This issue is not resolved and Google couldn't be happier to have it not resolved. I'm sure the drive team is small and would claim to be under paid, but they are being partly paid by ME (and many of you), and I would like them to address long-term problems and missing features.
There is no help section or advice or anyone to contact. Google Drive does not even tell me there is a problem. I don't even know WHAT files are not synced.
My desktop Windows8 Explorer reports as follows;
Size 30.9 GB.
Size on Disk 31.0 GB.
Contains 39,844 Files.
Contains 2,102 Folders.
I'll go over to the laptop in a sec to compare what it reports.
about an hour ago · Like
My laptop Windows8 as follows;
Size 30.8 GB.
Size on Disk 30.9 GB.
Contains 39,504 Files.
Contains 2,102 Folders.
I suspect part of the problem, is Windows7 and Windows8 report folder size and amount of files horribly incorrectly. GoogleDrive may be the CAUSE of this, I don't have any way to know. They aren't saying ANYTHING at ALL.
This is like reliving the horrible GoogleChrome bookmark disaster which made hundreds of copies of bookmarks for YEARS and Google seems to have finally got it mostly fixed. I digress...
GoogleDrive doesn't tell me there is any issue.
GoogleDrive doesn't have a way to scan for any issues.
On top of all that, a tiny thumbnail was on my desktop a in 2012 and GoogleDrive said it couldn't be synced. It's been deleted for a long time, and GoogleDrive STILL says 1 file can't be synced. Not that I care about that BUG, it's just that there is no way to tell GoogleDrive to go impale itself on a sharp object.
Also interesting Linux still has no GoogleDrive app.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Axel VIII||7/8/13 10:47 PM|
I am also experiencing this issue, drive claims to have synced 1066 files in one folder, but only displays 500. I was contemplating buying more space, but if this system is unreliable, it makes no sense for me to spend any money on it...
|Re: Google Drive For Windows Does not Sync all Files/Folders||Axel VIII||7/8/13 10:59 PM|
Ah, it seems the files are available if I click "open in drive."
|Re: Google Drive For Windows Does not Sync all Files/Folders||Glen Parker||7/10/13 8:59 PM|
I've been ripping my hair out the last 3 days trying to work out why my google docs aren't syncing.
Turns out it's because I had changed my password in Gmail.
If this is the case for anyone else, you will need to log into Google chrome again. follow this link for directions: https://support.google.com/chrome/answer/185277?hl=en
Hope this tip saves someone else some time.
|Re: Google Drive For Windows Does not Sync all Files/Folders||csutula||7/20/13 12:24 PM|
I had this problem and fixed it by right-clicking on the google drive icon in your desktop tray, click Preferences and you will see some folders are selected to sync on this computer and some aren't. Make sure all your folders are checked to sync.
|Re: Google Drive For Windows Does not Sync all Files/Folders||daemonrebel||7/20/13 4:43 PM|
I tried that and it didn't work. I'm running windows 7. all it did, was create copies of files I already had, because files on drive did not sync with their parent files on my computer.
|Re: Google Drive For Windows Does not Sync all Files/Folders||covolume||7/23/13 12:49 AM|
No googlesync32 process on my PC on XP. And even if I kill the googledrivesync process and relaunch it through start menu, it still won't sync..
Any help anyone ?
|Re: Google Drive For Windows Does not Sync all Files/Folders||Stephen M Jones||7/25/13 10:17 AM|
I was having the same problem and figured it out. I unwittingly had 2 different drive accounts. One is my email @ my domain, the other is just my domain. So google.com come and click drive. Check the top right of the page that shows who you are logged in as. There may be another account that your local drive is actually connected to.
|Re: Google Drive For Windows Does not Sync all Files/Folders||fmi.two||7/25/13 3:54 PM|
I'm having the same problem. I run both Google Drive & Dropbox simultanously [syncing different groups of files]. I purchased Google drive because it's pricing was better for the size I needed, but now I'm regretting it. I'm on the verge of cancelling GDrive and just paying more for Dropbox, because Dropbox never has these syncing issues...
|Re: Google Drive For Windows Does not Sync all Files/Folders||fmi.two||7/25/13 4:09 PM|
I figured out the problem. It's quite simple, for whatever reason, whenever a file fails to sync in a folder, ALL FUTURE ADDITIONS / CHANGES made to any files in that folder will fail to sync, until the error is cleared (which often requires deleting the file).
Pretty badly designed system, obviously.
|Re: Google Drive For Windows Does not Sync all Files/Folders||PAUL CASEY||7/26/13 8:50 AM|
As a result of incurring a similar problem & issue i searched for a possible third party - G DRIVE, backup solution!
Which i may add - has been working great!
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|Re: Google Drive For Windows Does not Sync all Files/Folders||Mirajul sk||7/26/13 9:20 AM|
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|Re: Google Drive For Windows Does not Sync all Files/Folders||Md. Anwarus Salam Khan||7/29/13 8:41 AM|
Same problem here and i think best to move to dropbox or skydrive :(
|daemonrebel||7/29/13 9:15 AM||<This message has been deleted.>|
|Re: Google Drive For Windows Does not Sync all Files/Folders||daemonrebel||7/29/13 4:06 PM|
we must have got the attention of someone, because the sync works now, and it never worked for me before. try on windows 7 now, if you have it. let us know if it works. :-)
|Re: Google Drive For Windows Does not Sync all Files/Folders||daemonrebel||7/29/13 8:10 PM|
I guess syncing to more then one pc would be asking too much. guess we should be glad the sync to one pc kind of works once you get all the files to sync in the same folder.
|Re: Google Drive For Windows Does not Sync all Files/Folders||dfreem01||7/31/13 9:50 AM|
I've tried the start/stop and kill GDrive solutions with no success. If I
go into the Windows Drive app, Preferences, Disconnect Account,
that seems to work. And is heavily time consuming. Why would I move my business to this? I like the concept but it doesn't seem to be proven out yet...for any of the sync products I use (none of the others are running right now).
Ironically, the sync app just errored, unable to sync. This is a free service so take it for what it's worth. I'm looking forward to greater reliability.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Aaron Miller471||7/31/13 5:18 PM|
In case there are any other retards out there who just needed to find a simple answer - You need to make a homegroup to connect multiple home computers (for me was just trying to sync a laptop and a desktop). You get a password on computer 1, you enter it on computer 2, and they will sync with each other.
|Re: Google Drive For Windows Does not Sync all Files/Folders||daemonrebel||7/31/13 5:50 PM|
fyi, we're not retards, we're geeks.
so your answer is to sync multiple computers, you have to be on the same network. a lot of people are not network experts, so we had no idea about the setup you're mentioning, it's news to everyone. It wasn't included in original instructions and the average user of this service is not aware of it.
It's assumed you can load the program and automatically sync and the same setup should work on another computer without having to be logged on the same time. I think if that was intended, it would be in original instructions.
we're paying for a service, we demand it be quality and easy to setup.
|Re: Google Drive For Windows Does not Sync all Files/Folders||dfreem01||8/1/13 7:37 AM|
Well, I lied. It work-ished. I actually lost some stuff but picked up other stuff. I'm just trying to sync with Google, not anything else.
|Re: Google Drive For Windows Does not Sync all Files/Folders||phil5555||8/1/13 7:49 AM|
Can't email Google to find out why sync does not work on GDrive.
Do any of their experts ever read these posts and provide answers?
I loaded GDrive mid July, and the latest sync is 18th July.
I close down computer, start up, check preference boxes, uncheck preference boxes, do everything 20 times and it just does not sync with my documents on my PC.
The latest sync dates in MyDrive are for 18th July and I have been trying everything I can every day to get this to work.
The icon says it scans the web, blah blah blah but nothing ever updates.
I have dwg files that change, new word docx's etc that change on my PC but these never get sync'd with MyDrive.
If this isn't resolved it may as well not have been invented!!
Any ideas Google???
|Re: Google Drive For Windows Does not Sync all Files/Folders||valley mill||8/6/13 9:05 AM|
I've been using Google drive for some time now to sync my office, shop and home computers with poor results as i would never have the up to date version of a file on the 2 computers i had not saved the file on. i was about to change back to drop box which i hated using when i found out a little trick to getting the most up to date version of a file. instead of opening the file on your computer i would go to google drive online and download that version of the file which seams to update instantly and save it to the computer.
Therefore i do not trust the local version of a file, although you obviously have to be online to use this method and can be a pain.
|Re: Google Drive For Windows Does not Sync all Files/Folders||daemonrebel||8/8/13 5:10 PM|
recently I've found a new problem, in addition to not auto-sync-ing properly between computers. the one sync that works, randomly creates duplicates of files and folders with stuff like (1) and (2) in the names.
Every duplicate file/folder finder program I've found that are free from download.com can't tell the difference with that kind of naming scheme.
The only solution appears to be the most time efficient, do folder search using explorer in windows and manually deleting them by hand.
so Google isn't fixing the problems associated with this paid service we're paying for, and the problems seems to be getting worse.
I know duplicate files/folders isn't a big problem, but when you're sharing files with people, it can be quite confusing.
|Re: Google Drive For Windows Does not Sync all Files/Folders||richard hagen||8/9/13 5:00 AM|
I also have the same problem, I use a torrent folder, and when I put torrent files in there, it synces to my server, wich downloads the torrent and delete the file. On the server this always works, but on my laptop(I have only sync selected folders enabled) the torrent files are shown up as synced, but they are not on drive.google.com or on the remote machine.
Restarting Google Drive solves the problem, but it sucks, because I dont really trust it to sync my documents and projects folders automatically, wich is more important.
Hope this will be solved, as it as been a bug for over half a year!
|Re: Google Drive For Windows Does not Sync all Files/Folders||statcom||8/9/13 9:46 AM|
I had the same issue in Windows 7. But I got premature 'sync complete' problem resolved by deleting desktop.ini file in the root folder and restarting g drive again. But after syncing 1 of 110333 files for a couple of minutes, it said 'Unable to sync' and I couldn't even resume the sync. I didn't have this kind of problem with Dropbox at all. Too bad I can't use Dropbox any more and there seems to be no alternative with Skydrive and g drive being crap.
|Re: Google Drive For Windows Does not Sync all Files/Folders||SloYvY||8/15/13 2:07 AM|
I almost have the same problem.
more than 700mb on my computer : only 600mb on gDrive.
My computer : Windows 7 64bit.
Pb 2 : More of all, the Desktop.ini !! :-(
That all why we are going to swith to drobpox.
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||8/21/13 11:00 AM|
I have been having problems with gdrive for weeks. It worked fine for about 6 months and then all of a sudden wonked out and stopped sycning everything. I did manage to get into a chat with a Google person but her advice was to make sure my firewall was set correctly. If it was a firewall problem why would some files sync and not others? Yesterday it began making duplicate folders. I deleted them and it deleted the original folders. Yes, I could take out everything and start over (hoping that would work) but there are 85gigs of files and it will take forever to reupload as it is so slow even though I have a 75/35FIOS connection.
I am going to pay Dropbox extra for the same space because I have never had a problem with it whereas gdrive is infuriating.
|Re: Google Drive For Windows Does not Sync all Files/Folders||andubandu||8/26/13 12:54 AM|
I have the same issue. my gdrive has not been syncing properly for weeks and I am worried as we are using not the updated files sometimes and make mistakes! How can I fix that? I can't find diagnostic mode either on PC... Help!
|Re: Google Drive For Windows Does not Sync all Files/Folders||HarrietO||8/29/13 5:30 AM|
I didn't know how to "kill the googlesync32 process manually". So I just went into "All Programs" in my Windows 7 Start Menu. As soon as I clicked on it it said I was not signed in. I signed in and now it is syncing.
There should be some kind of notification to tell you that you are not signed in. I was signed in to everything else Google on my computer so I didn't even think about having to check to see if I was still signed in specifically to Drive on my pc.
Curious to see if I get "signed out" again.
|Re: Google Drive For Windows Does not Sync all Files/Folders||darthtater||8/29/13 10:27 AM|
I have also missing files. I realised when I couldn't find some important files I thought were in gdrive. I was thinking the problem was because I sync my dropbox folded inside gdrive, but now reading this forum I'm not so sure. In fact, thanks to dropbox I found the discrepancy
|Re: Google Drive For Windows Does not Sync all Files/Folders||Dennis Hall||8/31/13 12:13 AM|
I have a paid Google Apps account and I am also frequently getting the "Unable to sync" error. I have over 46,000 files in 4,900 folders on my server that I need to sync to Google Drive. Total close to 30GB (I have paid for 100GB capacity)
I entered diagnostic mode and here is the Report ID 4927ED908059C6DC
|Re: Google Drive For Windows Does not Sync all Files/Folders||januka adhikari||9/3/13 1:04 AM|
|Re: Google Drive For Windows Does not Sync all Files/Folders||Deon Blaauw||9/9/13 9:40 PM|
Had the same problem yesterday. A 5MB power point presentation would not sync. I had to re-start google drive windows app (Win 7) today for it to sync. Lost many hours of work and considering (sadly) to investigate an alternative to google drive.
|Re: Google Drive For Windows Does not Sync all Files/Folders||jason.parker.86||9/10/13 12:49 PM|
ive noticed the same as all of you... to fix mine i loaded google drive on the web and click recent. it seems to trigger something which resyncs everything
|Re: Google Drive For Windows Does not Sync all Files/Folders||Sierra Zadora||9/12/13 2:16 AM|
exactly how did you change your firewall settings?
|Re: Google Drive For Windows Does not Sync all Files/Folders||Nadav Avineri||9/13/13 12:34 AM|
add stars or mark as viewed all files and folder, it will start to sync them...
|Re: Google Drive For Windows Does not Sync all Files/Folders||Seyedeh Sona Hosseini||9/16/13 6:43 PM|
I had teh same problem, but it turns out I am using two different accounts and one of my accounts could only "view" and not edit! that's why when I put the files on the drive at the desktop of one computer it was not uploading. Check the shared option on the drive
|Re: Google Drive For Windows Does not Sync all Files/Folders||Nadav Avineri||9/17/13 5:52 AM|
that is not the issue, happens also on owners files
|Re: Google Drive For Windows Does not Sync all Files/Folders||Edinando Brustolin||9/19/13 10:54 AM|
Também estou com esse problema. Será que terei que voltar a usar o bom e velho Dropbox?
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||9/19/13 8:18 PM|
Finalmente me di por vencido y volvió a Dropbox y no tienen problemas con él en absoluto. Tenga en cuenta, es necesario eliminar todo desde el disco duro y de la nube! Además, me llevó tres días, horas y horas y horas para borrar todos mis archivos de la nube. Sólo pude hacer un máximo de 400 a la vez antes de que hubiera un "problema en el servidor. Google es consciente de que cualquier deleción más de 30 conciertos es un problema. Yo diría que cualquier cancelación de más de 500 mbps es un problema.
|Re: Google Drive For Windows Does not Sync all Files/Folders||boyce.christopher||9/21/13 10:54 AM|
|Re: Google Drive For Windows Does not Sync all Files/Folders||sijambo||10/2/13 3:46 PM|
I'm also having the same problem. Deeply frustrating. Google seem intent on introducing completely unwanted upgrades to products that don't need upgrading while ignoring serious bugs, like this. I pay for additional storage and have found drive very useful until recently when it stopped syncing all files properly and, therefore, became useless to me. I guess Google are so big they simply don't need to bother with details like making products work properly. Very unimpressed.
|Re: Google Drive For Windows Does not Sync all Files/Folders||darthtater||10/4/13 10:03 AM|
I really don't understand why Google can't have this right. In addition with me having this problem with Google Drive, Google+ doesn't upload all my pictures. Again, dropbox does upload my pictures (and the rest of my files) without me noticing it, just like google apps should work. That's 2 google apps not working synchronizing files and being beaten by one simple app.
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||10/4/13 10:22 AM|
There are now 5 pages of people reporting the same sync problem. No reaching out from Google. One has to think that perhaps they simply do not know why this is happening and do not know how to correct it.
What disturbs me, as a stockholder, is the implications in a business environment. Who would want to trust their records to a system this faulty?
I do not keep any personal records in the cloud but do have - now - 100 gigs on Dropbox which works flawlessly. I have written to the people I originally recommended gdrive to and withdrawn my recommendation.
|Re: Google Drive For Windows Does not Sync all Files/Folders||DAS1951||10/5/13 4:03 AM|
Darthtater and patt, can we clarify that we are talking of files and folders placed within the Google Drive folder on the desktop?
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||10/5/13 5:12 AM|
Yes. Files and folders. My system is partitioned and gdrive was installed in program files but the files folders and folders were in the content partition.
As I said, it worked for many months and then suddenly it did not.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Green Basements||11/12/13 10:30 AM|
I don't see this post from Sootekeng Ma. Can you repost it or tell me what it was??? Thanks!
|Re: Google Drive For Windows Does not Sync all Files/Folders||ENQ||11/12/13 1:17 PM|
ENG.I've figured it out exactly as fmi.two does.
In other circunstances i exit google drive with a right click over the task icon.
This time doesn't work so afther reading this post from fmi.two i recall a word document crashed while editing it. Then i exit the google drive. Afterwards I delete the temporary files of that folder as well as the desktop.ini files from both my computer folder and the google drive folder (with a internet browser).
The i open the google drive application again and the syncing now continues without problems.
Thank's God, because the last solution is to disconnect the account and connect it again, which involves syncing again all the files (something really annoying if you have several GB in gdrive).
Hope it works for you folks.
Thanks fmi.two for sharing
ESP.Para mí se resolvió igual a como fmi.two indica.
En otras ocasiones con salir de google drive con botón derecho encima de su icono me ha solventado el problema, pero en esta ocasión no lo conseguí.
Finalmente recordé que se quedó bloqueado Microsoft Word editando un documento, así que salí de google drive. Acto seguido repasé las últimas carpetas en las que había trabajado eliminado archivos temporales y los archivos desktop.ini de dichas carpetas. Finalmente volví a abrir google drive y ya funciona.
Menos mal, por que la última solución es muy pesada: desconectar la cuenta y volverla a conectar, pero eso implica resincronizar todos los archivos, y si tienes varios gigas y mala conexión a internet es algo eterno.
Espero que a alguien le sirva...
Gracias fmi.two por compartir
|Re: Google Drive For Windows Does not Sync all Files/Folders||Trejder||11/14/13 12:03 PM|
In my case (Win 7 x64) Google Drive for PC was was NOT syncing, when these two factors occurred:
1. A default setting of "Automatically detect proxy settings" was checked.
2. Local Google Drive folder was set in root of a disk (i.e. "D:\").
Switching "Automatically detect proxy settings" to "Direct connection" and moving local Google Drive folder to "C:\Google Drive" solved problem and files started to sync immediately.
BTW: Disconnecting your account and re-connecting it again is currently the only option to change location of your local Google Drive folder.
However, second problem is not an option for me. I want all my sync files to be stored locally on separate drive, to not mess them up with other files and folders on a system drive (I don't like the idea of separate "Google Drive" folder at all). So, I've sent Google Drive hell and went back to Dropbox.
|Re: Google Drive For Windows Does not Sync all Files/Folders||DAS1951||11/14/13 12:22 PM|
Trejder, did you also try changing one factor at a time?
|Re: Google Drive For Windows Does not Sync all Files/Folders||Trejder||11/14/13 12:36 PM|
Yes. Changing connection type to direct does not solve the problem, as long as you have local Google Drive folder set as root of some drive. It must be moved to at least one-level subfolder.
Didn't check opposite factor way, that is, if only changing to direct connection type (from default auto-proxy one) does solve the problem, if you already have Google Drive local folder in some subfolder on any drive.
BTW: I've just checked that Dropbox also doesn't allow selecting root drive as local drive, so that isn't any argument for going back from Google Drive to Dropbox. However many, many bad opinions about it as good as fairly bad support from Google does counts. So, for me, as for right now, it is still Dropbox, though its paid plans are twice as expensive as Google Drive ones.
|Re: Google Drive For Windows Does not Sync all Files/Folders||DAS1951||11/14/13 1:05 PM|
OK... Dropbox and GDrive are also quite different products, though they have some similarities in functionality.
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||11/14/13 1:07 PM|
People here have suggested several workarounds, none of which Google recommended when my problem started. But here's the thing. Why would I want to go to all this friggin trouble to get it to work when there are alternatives that JUST WORK?
Then there are all the people out there that do not know Google forums even exists or have even the slightest clue about how to troubleshoot. They are up the creek as far as gdrive problems. Google will never even know those people are having problems because those people will never post to a forum. They will just give up on cloud backup or find an alternative service.
I love Google and am a long term stockholder but they are not helpful. There are so many people posting about this same sync issue and where is the outreach from Google? Nowhere.
Even if they fix whatever is wrong I will stick with Dropbox because it works.
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||11/14/13 1:10 PM|
All I needed was cloud backup for graphics files. Dropbox fills the bill and allows me to share stuff when I need to.
|Re: Google Drive For Windows Does not Sync all Files/Folders||Trejder||11/14/13 1:14 PM|
Patty, maybe this is because "Dropbox" is everything for Dropbox Inc., while Google Drive is just a tiny little, another service, one out of hundreds, for Google?
You know, it is like with monitors. HP, Philips, LG and others are making all the electronic stuff you can imagine, and iiyama does only monitors. Which will be better in terms of quality and service? I did buy a Philips monitor once and it was nightmare (both performance, quality and service). Then I got one from iiyama and I'm still amazed.
Yes, I totally agree with you. Why waste time for making Google Drive working, when you have Dropbox, that just works, out-of-the-box.
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||11/14/13 1:59 PM|
I disagree a weeny bit in that Google knows full well the importance of the cloud and that having a healthy presence in that area is vital. Bezos said the other day that he would not be surprised if, in a few years, Amazon's cloud services earn far more money than their selling stuff business. That is a rather startling statement. Also, IBM just announced some big deal with Watson being more available to more people for doing projects in the cloud.
So Google knows they need that business to more than something on the side. They may be looking more to corporate clients and maybe their tech support is not lame in that area. Clearly, they aren't much concerned about the business from us plebes, though.
|Re: Google Drive For Windows Does not Sync all Files/Folders||DAS1951||11/14/13 3:09 PM|
Patty, if all you want is cloud backup, why do you not go to a professional, dedicated backup service - no two-way sync, no sharing, to name but two? Dropbox does not comply.
Trejder, "little service"? I wonder. Recently I saw a claim of 120 million active users of Google Drive.
|Re: Google Drive For Windows Does not Sync all Files/Folders||DAS1951||11/14/13 3:10 PM||<This message has been deleted.>|
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||11/14/13 3:38 PM|
I like the sharing. It comes in handy. What do you suggest as far as a professional backup service? What would that offer over and above Dropbox?
I also backup on the several externals.
|Re: Google Drive For Windows Does not Sync all Files/Folders||DAS1951||11/15/13 1:30 AM|
Patty, you have to decide whether you need real backup or sharing, or both. If both I would recommend two independent services, just like a racing driver might drive a VW Golf to the shops and a Ferrari round a race track.
You say you back up to external HDDs. What software do you use? "Several" is really unnecessary. For single computer or SME use the optimum is main backup to a remote server and a secondary to a local HDD. The main purpose of the local backup is fast file restore in case of catastrophic computer failure (but not fire or theft, obviously). It is faster than having the provider courier you a drive with your backup, but it is what would need to be done in case of complete computer loss (fire, theft).
An example of good backup for a single computer is MozyPro, one that is generally available. One service I use is a locally-branded version thereof. It does not reliably back up external HDDs and officially it does not do it al all. It probably does not do mail servers either but that does not matter to me. There could be small providers with their own servers, like another good with which I am familiar whose servers are in another city in teh UK (where I live).
There are more aspects to good backup and you will have to look into it yourself. If it is based on Iron Mountain or Ahsay software. Apparently there is another app that is reportedly good, but I cannot recall the name.
Proper backup is not copying files.
|Re: Google Drive For Windows Does not Sync all Files/Folders||patty.verdigris||11/15/13 7:27 AM|
Why is proper backup not copying files? I don't have any business related material, just graphics related. Out of 100% I would say 15% is vitally important and the rest would be a pain to lose but not a catastrophe.
I will look into the services you mention if they are offered here in the US.
|Re: Google Drive For Windows Does not Sync all Files/Folders||DAS1951||11/15/13 7:35 AM||<This message has been deleted.>|
|Re: Google Drive For Windows Does not Sync all Files/Folders||DAS1951||11/15/13 7:40 AM|
At home we have been experimenting with free software (to external drives only). The two we have tried have their pluses and minuses (Easus and Cobian). The only way to get no drawbacks is to pay. Drawbacks might be no proper implementation of delta-blocking (incremental backup) or conversion to proprietary files formats unreadable without the app.
1) File copying is not proper backup because it does not sync changes. Files deleted locally will not get a 'delete' signal in the 'backup'. among other things. Why should this have anythingto do with "business"? It is just data backup.
2) Almost anything available on the internet is available everywhere, incl the US. Mozy is a US company. Another big name is Carbonite, but I have seen substantial complaints about their file restoration. They might have been fixed by now, but am not interested.
You may find some smaller backup providers. Iron Mountain software is American, AFAIK. Ahsay originates in Hong Kong and is used by high-end providers.
Good apps will encrypt and compress on uploading to the web, yet give you the option of doing neither to the local HDD.
Privately I sent you a link for more info. Any further advice is not free... :-)
|Re: Google Drive For Windows Does not Sync all Files/Folders||Justin Sloan||11/26/13 7:33 AM|
Nope, not working for me as of 11-26-2013. Same user accounts and all that. Guess I'm going back to Dropbox fro working on files, and will just use Google drive as a backup to save things or something (if at all). Too bad!