| Can't access Google Docs - Internal Server Error 500 PLEASE HELP ME!!!!!!! | lovemypaintmare | 3/28/12 7:52 PM | I have lost all of my Google Docs - it doesn't seem like it could get worse.... The amount of information gone is huge. The page is blank except for generic headings that exist upon set up. When I look for files I get The server encountered an erro |
| Re: Can't access Google Docs - Internal Server Error 500 PLEASE HELP ME!!!!!!! | Felicity_BB | 3/28/12 11:57 PM | Hi lovemypaintmare, I've escalated this due to the problem continuing above 24 hours and your info on the other thread that you've tried all the usual steps of cleaning cache/cookies, changing browser/computer, accessing individual documents via URL, |
| Re: Can't access Google Docs - Internal Server Error 500 PLEASE HELP ME!!!!!!! | flaviosyd | 4/26/12 7:08 PM | Similar problem here, I can see the documents but cannot download them, same error 500, and I've paid as well! What do I have to do? How do I contact Google? |
| Re: Can't access Google Docs - Internal Server Error 500 PLEASE HELP ME!!!!!!! | Felicity_BB | 4/26/12 10:04 PM | Do you mean that you've paid for storage, or that you've paid for an apps account? If you have Google Apps or Google Enterprise you can sign in for full customer support, but otherwise there's only this forum staffed mostly by volunteers. As a TC I |
| Re: Can't access Google Docs - Internal Server Error 500 PLEASE HELP ME!!!!!!! | Rayhay | 4/27/12 8:50 AM | I am a student at a high school. I use google docs on a daily basis but when I updated to google drive I get this error in school This webpage is not availableThe webpage at https://drive.google.com/?tab=mo&pli=1#all might be temporarily down or it m |
| Re: Can't access Google Docs - Internal Server Error 500 PLEASE HELP ME!!!!!!! | Bas Braams | 4/28/12 12:56 PM | <<This webpage is not available>> I wonder if @Rayhay would have success with the same work-around that worked for @gladio as reported here [1]. Open an incognito (private) window (in Chrome: ctrl-shift-N; in Firefox: tools > private browsing; in IE: |
| Re: Can't access Google Docs - Internal Server Error 500 PLEASE HELP ME!!!!!!! | Papa Bear | 4/29/12 7:42 PM | Go to http://mail.google.com/support/bin/answer.py?hl=en&answer=12336 and enable 500 |