| [Urgent] :( Unable to retrieve form/spreadsheet owned by my accounts | kianster | 6/24/12 10:10 AM | Hi! I created a Form and emailed it to others for them to fill in (a survey) using one of my gmail accounts - let's call the account 'x'. The results were to be tabulated in a spreadsheet (i checked it at the point of creation and it was OK). The clo |
| Re: [Urgent] :( Unable to retrieve form/spreadsheet owned by my accounts | Felicity_BB | 6/24/12 11:20 AM | Have you tried clearing cache/cookies? Tried a different web browser? Besides signing in/out and re-requesting access, I can't give you any more suggestions other than the probably unhelpful one of account confusion. I can escalate this if you've t |
| Re: [Urgent] :( Unable to retrieve form/spreadsheet owned by my accounts | kianstr | 6/24/12 5:37 PM | Hi Felicity, Thanks for the reply. I've just tried accessing it again on both Firefox and IE - but to no avail; still the same error message asking me to request myself for permission. This is so perplexing! Yes, please escalate for me if you can - |
| Re: [Urgent] :( Unable to retrieve form/spreadsheet owned by my accounts | Felicity_BB | 6/24/12 7:40 PM | Sure, I'll escalate. :) Thank you for providing the info! |
| Re: [Urgent] :( Unable to retrieve form/spreadsheet owned by my accounts | kianster | 6/26/12 3:27 PM | Any updates? :p |
| Re: [Urgent] :( Unable to retrieve form/spreadsheet owned by my accounts | Celena | 6/27/12 8:19 AM | Hi kainster, Can you try sharing the spreadsheet with docs-...@google.com from your documents list? If you are unable to share, can you send the URL you're using to access the spreadsheet? This way, the team can take a look at what's going on and c |
| Re: [Urgent] :( Unable to retrieve form/spreadsheet owned by my accounts | kianster | 7/2/12 8:54 AM | Hi Celena, I've emailed a reply some days ago, but i'm unsure if you guys received it. The URL for the spreadsheet at creation is - https://docs.google.com/spreadsheet/ccc?key=0AqD02FJy5RxwdFNJc1dkc2N5VVk0YTVQZjZoVEpINnc I couldn't access it now fr |
| Re: [Urgent] :( Unable to retrieve form/spreadsheet owned by my accounts | Adah | 7/9/12 10:35 AM | Hi there - It looks like you have two Docs accounts, one of which (the one you created this document with) may now be a conflict account. Have you tried logging in to view this doc via the following URL: https://docs.google.com/a/moe.edu.sg/spreadsh |