| Can Not Open Document - Problem with Cookie Settings |
HelpOpenDoc |
4/23/12 8:31 AM |
The document I am working on refuses to open. When I attempt to open it I am told that an error has been detected in my Cookie settings. I am instructed to clear my Cache and Cookies. I have done this, but it still won't open. This is the only docume |
| Re: Can Not Open Document - Problem with Cookie Settings |
guillaumedt |
4/23/12 8:37 AM |
Hello, I have the same problem. It seems to happen only on documents that were created before today. I tried with Chrome and Firefox, nothing change. It may be a temporary problem. |
| Re: Can Not Open Document - Problem with Cookie Settings |
maximedt |
4/23/12 8:37 AM |
We tried on 3 computers, multiples browsers and it's the same here. |
| Re: Can Not Open Document - Problem with Cookie Settings |
HelpOpenDoc |
4/23/12 8:40 AM |
I've since tried Internet Explorer, same problem. It is a document that I created a few days ago, I then modified it slightly using an iphone a few days later, then worked on it today - this morning - with no problems, but now, I can not open it. |
| Re: Can Not Open Document - Problem with Cookie Settings |
Jiri Kvita |
4/23/12 8:40 AM |
Hello! I have the same problem, getting redirected to the silly cookies help, while I cannot access several documents of mine, others work.It seems to me I have problems accessing two documents I imported or created in windows firefix. Now I cannot a |
| Re: Can Not Open Document - Problem with Cookie Settings |
Henrikken |
4/23/12 8:41 AM |
Hello, It looks like I have the same problem to... have anybody found a solution yet? |
| Re: Can Not Open Document - Problem with Cookie Settings |
jonrico |
4/23/12 8:42 AM |
Same problem here with one document. All others working fine. Tried it in a variety of browser after clearing cache and cookies. |
| Re: Can Not Open Document - Problem with Cookie Settings |
maxime.r |
4/23/12 8:45 AM |
Same problem here. Note that I use multiple accounts with Google Apps. The issue seems to be existing since 2010: http://productforums.google.com/forum/#!category-topic/docs/documents/p7lgff9fDS4 |
| Re: Can Not Open Document - Problem with Cookie Settings |
maxime.r |
4/23/12 8:47 AM |
What I did to temporarily fix it is download it as Word doc from the docs list + recreate a new doc. It's far from ideal, but at least I can access the contents... |
| Re: Can Not Open Document - Problem with Cookie Settings |
tascrides |
4/23/12 8:50 AM |
Add another one to the list. I'm having the same problem. Two documents will open but one won't. Cleared the cookies/cache, but no success. |
| Re: Can Not Open Document - Problem with Cookie Settings |
andrewgmgmgm |
4/23/12 8:53 AM |
Same here. Tried in Chrome and in Firefox. |
| Re: Can Not Open Document - Problem with Cookie Settings |
mkaya |
4/23/12 8:58 AM |
I have the same problem, too. |
| Re: Can Not Open Document - Problem with Cookie Settings |
Troubled Docs User |
4/23/12 8:59 AM |
Same problem here. One file won't open. Cookies, browser, history - cleared. 2nd browser tried - everything cleared. 2nd computer tried. Nothing works. Can't figure out any way to contact Google, nor do I see any help on this subject. This wa |
| Re: Can Not Open Document - Problem with Cookie Settings |
snuffiluffagus |
4/23/12 8:59 AM |
same here =( |
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/23/12 9:02 AM |
Hi there - What do you mean when you say "including earlier versions of this doc." Are you able to open the revision history for that document? Have you tried using incognito mode in Chrome, or private browsing in Firefox? For anyone experiencing thi |
| Re: Can Not Open Document - Problem with Cookie Settings |
CiprianB |
4/23/12 9:04 AM |
I have the same problem. Redirects to a page that sey I have to emty cache memory and cookies, I do this, restart google chrome, and get the same problem.Is very frustrating I can not use my documents. Please help... thank you! |
| Re: Can Not Open Document - Problem with Cookie Settings |
grunx |
4/23/12 9:05 AM |
I have the same issue. |
| Re: Can Not Open Document - Problem with Cookie Settings |
Jiri Kvita |
4/23/12 9:07 AM |
<This message has been deleted.> |
| Re: Can Not Open Document - Problem with Cookie Settings |
helpemily |
4/23/12 9:11 AM |
Me too! |
| Re: Can Not Open Document - Problem with Cookie Settings |
Jiri Kvita |
4/23/12 9:11 AM |
document |
| Re: Can Not Open Document - Problem with Cookie Settings |
traged.oja |
4/23/12 9:11 AM |
<This message has been deleted.> |
| Re: Can Not Open Document - Problem with Cookie Settings |
Jiri Kvita |
4/23/12 9:12 AM |
https://docs.google.com/document/d/1_VrJW04M0PYkhKGfdLKMX-3AzYlINRM_hOdHC3Su8s8/edit |
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/23/12 9:18 AM |
Hi all - Thanks for your posts, and for providing this information. We've identified the issue and should be rolling out a fix ASAP. Thanks for your patience! Adah |
| Re: Can Not Open Document - Problem with Cookie Settings |
digikim |
4/23/12 9:26 AM |
Cool! It is working again! Thanks Google! <3 |
| Re: Can Not Open Document - Problem with Cookie Settings |
traged.oja |
4/23/12 9:43 AM |
Thanks, working again. :) |
| Re: Can Not Open Document - Problem with Cookie Settings |
thespot84 |
4/23/12 9:49 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/23/12 11:06 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
completesnafu |
4/23/12 12:57 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/23/12 1:06 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
completesnafu |
4/23/12 1:11 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Jiri Kvita |
4/23/12 1:47 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
jw867 |
4/24/12 6:31 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/24/12 7:58 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/24/12 8:14 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
jw867 |
4/24/12 9:35 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/24/12 1:40 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
MarkdotT |
4/24/12 1:54 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Swanny2012 |
4/25/12 6:11 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
jw867 |
4/25/12 10:44 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/25/12 10:55 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
jw867 |
4/25/12 11:25 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Milwaukee B |
4/25/12 1:02 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
MarkdotT |
4/25/12 1:15 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Bas Braams |
4/25/12 2:01 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
window1 |
4/25/12 2:07 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
completesnafu |
4/25/12 2:29 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
window1 |
4/26/12 2:59 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
4/26/12 7:48 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
mjkent |
4/28/12 12:36 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
isanicot |
5/1/12 5:01 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
5/2/12 11:08 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
rwaldron |
5/8/12 7:34 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
5/10/12 4:56 PM |
|
| Can Not Open Document - Problem with Cookie Settings |
JesusChristAaronPayne |
5/10/12 8:40 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
steveobs |
5/11/12 3:03 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
cocohead781 |
5/13/12 5:54 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
5/14/12 4:09 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
tritzia |
5/24/12 9:11 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
DragonBeast13 |
5/24/12 10:19 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
FunSpiritMan |
5/27/12 1:31 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
shredface |
5/31/12 4:05 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
shredface |
5/31/12 5:36 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
vince21 |
5/31/12 8:15 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
JHHJ |
6/2/12 3:05 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Benchproblem |
6/4/12 10:57 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Kimbooly |
6/6/12 8:10 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Kimbooly |
6/6/12 8:14 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
6/6/12 8:33 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Kimbooly |
6/6/12 9:10 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
6/6/12 10:02 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Kimbooly |
6/6/12 10:31 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
6/6/12 10:57 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Kimbooly |
6/6/12 3:23 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Kimbooly |
6/6/12 3:44 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Kimbooly |
6/6/12 3:52 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
MelPsf |
6/6/12 4:53 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
mrsbrunson |
6/7/12 12:12 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
6/8/12 7:33 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Kimbooly |
6/8/12 5:41 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
krymphus |
6/10/12 1:54 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
dch-mobile |
6/11/12 2:24 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
1sweetleni |
6/14/12 12:23 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
6/14/12 2:27 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
6/15/12 11:08 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
MelPsf |
6/15/12 11:16 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
6/18/12 2:38 PM |
|
| Can Not Open Document - Problem with Cookie Settings |
JesusChristAaronPayne |
6/21/12 1:26 PM |
|
|
(unknown) |
6/21/12 1:26 PM |
<This message has been deleted.> |
|
(unknown) |
6/21/12 1:26 PM |
<This message has been deleted.> |
|
(unknown) |
6/21/12 1:33 PM |
<This message has been deleted.> |
|
(unknown) |
6/21/12 1:33 PM |
<This message has been deleted.> |
| Re: Can Not Open Document - Problem with Cookie Settings |
hauptbahnhof |
6/22/12 11:30 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Gill |
6/23/12 4:20 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Pali Madra |
7/4/12 2:48 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
cjob3 |
7/5/12 12:25 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
kinneyray |
7/7/12 5:50 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
cjob3 |
7/7/12 6:31 AM |
<This message has been deleted.> |
| Re: Can Not Open Document - Problem with Cookie Settings |
cjob3 |
7/7/12 6:38 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
cjob3 |
7/7/12 7:09 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
sarkany9 |
7/12/12 5:44 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Bas Braams |
7/12/12 12:08 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Soph11 |
7/17/12 9:35 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
northernpuppy |
8/6/12 2:00 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
LOST!!! |
8/7/12 3:24 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Springbok62 |
8/8/12 6:17 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
sturla.bragason |
8/11/12 12:11 PM |
<This message has been deleted.> |
| Re: Can Not Open Document - Problem with Cookie Settings |
Eme32 |
8/14/12 6:07 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Adah |
8/15/12 8:30 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Samoya22 |
8/15/12 10:59 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Samoya22 |
8/15/12 11:02 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Homfrog |
8/15/12 5:56 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
paulsweis |
8/15/12 7:57 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Katiehunter2001 |
8/16/12 3:18 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
Karl.S |
8/16/12 8:24 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
NICKD |
8/16/12 8:38 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
marconarardi |
8/17/12 2:59 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
EanBeanster |
8/17/12 10:12 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
capus |
8/17/12 10:20 AM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
docsneeded |
8/17/12 12:28 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
docff |
8/17/12 1:40 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
johnbuck100 |
8/17/12 1:41 PM |
|
| Re: Can Not Open Document - Problem with Cookie Settings |
T'dala |
8/17/12 1:54 PM |
|