| 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | MrLRichards | 11/22/11 11:12 AM | Google Chrome version (type about:version into the address bar):Operating System:Error Message:Extensions installed: Please describe your question/comment in detail (for example, steps to reproduce the problem): I keep getting the following error mes |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | BadgerBrad | 12/2/11 10:35 PM | Same thing happened to me, couldn't figure it out until I checked for software updates. Sure enough, there was an update for Safari and once I downloaded it everything worked fine. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | MrLRichards | 12/5/11 3:06 PM | I don't use safari. I use Google Chrome and I.E. and the message happened with both of these browsers? |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Quantium | 12/19/11 9:41 PM | I'm having the same issue. We just changed from Cox internet to AT&T Uverse, so we thought it was a Uverse issue. Have you made any changes to your routers or internet ISP? I'm trying to find the common denominator around this. I did switch from IE |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | MrLRichards | 12/20/11 4:59 PM | We had just switched to UVerse as well! Perhaps that's the issue. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | NorCal Michael | 12/21/11 8:58 AM | I helped a customer migrate from AT&T DSL to a Uverse solution and since then have had the same issue with my browsers (both Chrome & Google) doing the re-direct.ha. The interesting thing is I don't have to be on my customer's Uverse network to have |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | NorCal Michael | 12/21/11 9:07 AM | I can confirm that I had these exact same symptoms: http://ryuhokudo.com/?p=234 I'm really thinking it's an AT&T DSL/Uverse issue and in fact my customer had the exact same router that I was setting up and having issues with. Can anyone else con |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | cw7925 | 12/22/11 12:19 PM | I just upgraded from AT&T DSL to Uverse today and had the problem as soon as the upgrade happened. I have since run Norton and Malwarebytes to see if there was a a virus, but so far I havent found anything. I am using IE 8. Has anyone found a fix |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | cw7925 | 12/22/11 12:25 PM | Ok, I found the fix for IE8. Just go into tools, IE Options, and clear all history. It works fine now. I dont think it is a virus, it just looks like a procedure needs to be added when there is an upgrade to Uverse. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Runamok81 | 1/4/12 9:09 PM | Short Answer:. Clear your browser cache. Long Answer: The .ha extension in used by Uverse. Is there an AT&T Residential Gateway trying to redirect you to its setup page? Try using another browser to find Google.com. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Stefan vd | 1/5/12 4:41 AM | Hi everyone, Can you check if you allow the Google Chrome program in you firewall (to full access). |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | RatedPG13 | 1/9/12 5:53 PM | I have U-verse also... and I get this error when go to http://www.google.com. However... when I'm already signed into my google account...and I go "home", which is https://www.google.com, it works just fine. While it won't solve the problem, it is a wor |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Gauss156 | 1/11/12 12:28 AM | It's definitely the AT&T router. I have the same problem, and have found no ways to fix it. I'm very sorry that this is the answer, but my best advice is to tell AT&T to go !^*$ themselves and find another ISP. Best of luck. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | kangamoo | 1/12/12 7:54 PM | It is definitely AT&T Uverse. The solution that worked for me was to clear the browser history back to "the beginning of time". Now everything works correctly, and it no longer tries to redirect me to the cgi-bin/redirect.ha on http://google.com, http://amazon.co |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | winbookcam | 1/17/12 3:58 AM | I did coculations to say that you need a new computer, 404 is a errror meaning that your rowser or computer format is not soppourted. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | KeithYoder | 1/24/12 3:29 PM | I had this issue with UVerse as well. Wanted to chime that I was able to solve the problem by deleting browsing history only for "the last hour." It's likely that you only need to go far enough back to include the time that you installed the lousy |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Keeyang | 1/25/12 1:51 AM | I also encounter this issue. Maybe we should dump att from the beginning. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | TheTropics | 1/27/12 9:08 AM | Had the same issue on Google and I also just went to ATT Uverse. Cleared the history and it works just fine now. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | gregwill77 | 1/28/12 3:01 PM | Thanks RatedPG13: I also switched to AT&T U-verse and once logged-in and registered I couldn't access Google Chrome and received the "404 error" message. Did a lot of research online and was told to download and run Microsoft Security Scan, told to d |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | WarEngineer | 1/28/12 5:19 PM | I just got U-verse using their IPDSL or ADSL2+ and had the same problem. Fixed it by changing the homepage from http://www.google.com that worked with comcast, to https://www.google.com I have lost connection several times already in 2 days with AT&T's U |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Sabri333 | 2/16/12 9:43 AM | I have been reading the replies and I have had the same issues going on for two days. All I can say with 100% guarantee is that this is definately an AT&T U-verse problem. I spoke with an ATT rep over the phone for 1 hour and also chatted with the he |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | ferndog1461 | 2/18/12 6:24 AM | Downtown Los Angeles. I just switched from " DSL Extreme " to ATT Uverse ( dry. Just internet service ). The Uverse dry internet service is not standard DSL. Anyway, I have been having outtages and the TEch service guy sent my house suspects som |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | karpovchess | 2/25/12 1:07 PM | This is an ATT Uverse issue, and it occurs after your modem is reset. The way to fix it in IE is to go to tools -> InPrivate browsing, and once you return to the regular browser, the problem will be resolved. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | CtAudiGrl | 3/4/12 1:48 PM | I had no issues until I moved and started using Uverse so it is definately something to do with them. Oddly enough its only being an issue on my laptop but not my cpu...If Uverse actually fixes this I will let you know - otherwise for now karpovchess |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | cheryla | 3/9/12 10:47 PM | Hey for the problem I just went to Tools-Internet options/ General/ Homepage and click use default /apply ok. I tried everything to of cause reading everyone comments |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | rsowder | 3/24/12 2:45 PM | I had this issue as well and got it resolved finally. I simply had to go to the Network Settings then Advanced on my Mac and change the DNS Servers to 8.8.8.8 and 8.8.4.4 On my iPad I simply changed to 8.8.8.8 Now, everything works as it should. Not |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Killbot138 | 5/5/12 1:47 AM | one thing that worked for me was: click the wrench (top right), settings, under the hood, privacy, uncheck Use a web service to help resolve navigation errors and Predict network actions to improve page load performance **EDIT** it was working now i |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | 2by2 | 5/25/12 5:21 AM | Thank you ! You provided the best answer ! I struggled a lot ... till i found your solution All the best |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | bobbyemrani | 6/9/12 4:06 PM | 404 that is an error |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | bobbyemrani | 6/9/12 4:08 PM | |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | yramssilb | 6/29/12 10:38 PM | Started happening when we got ATT Uverse. Solved it by Click on wrench in upper right corner Click on "settings" Under "start up" fill the dot next to "open a specific page or set of pages", then click on "Set pages" Hover over "http://www.google.com |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | yramssilb | 6/30/12 7:41 AM | Clearing the history worked too when I ran into this same problem loading a different page. Click the wrench. Click "history" Click on "clear all browsing history" Click "OK" |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Dennis Mac | 7/7/12 5:41 PM | It IS an AT&T/Uverse issue. It happens at my girlfriend's house with her AT&T Modem. It's either the modem or the AT&T system sending this message, which I think sets a cookie that redirects subsequent attempts to go to that page to display instead |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | chandarn | 7/9/12 7:30 PM | All the people that are saying this is an error from a specific ISP are incorrect! I have been having this problem on my laptop but I am sitting right beside the laptop working on my desktop and I am not having that problem. I think it must be some |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | pinkal21 | 7/11/12 12:13 AM | how can improve the facility. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Dennis Mac | 7/13/12 11:16 AM | 404 errors usually are due to a server not finding a particular page at a website, or else the browser is telling you it can't successfully access that page (perhaps due to not having current internet access). But web pages can be put up that tell y |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | erik.reppen | 8/10/12 6:32 AM | <This message has been deleted.> |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | erik.reppen | 8/10/12 6:39 AM | Yeah, lots of misinfo here. A 404 means you tried to reach something on the server that wasn't there. Try entering "http://www.google.com/fluffybunnies" and you will see a similar error. I believe this is AT&T specific. I started encountering the pro |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | RevDeck | 9/24/12 7:27 PM | I was constantly having the same issue with getting the 404 error with the redirect.ha. after switching to UVerse. The way that I solved the problem was by changing my homepage under internet settings to google using the https// instead of the http/ |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | LetitburnVegeta | 10/18/12 5:10 PM | Hey, Switching to https// works but it's a temporary fix. I would recommend that you try resetting IE and also, Checking the version. The newer versions of IE needs good PC speed and graphics which is not supported by old computers. Also, Changing th |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Jud186 | 11/3/12 12:03 PM | Hi I am having the same issues also 4 about 3 weeks now can anyone tell me how to fix it, if they have found a way around it? anything at all I am gettihg is error 404 I can use plan Google but its almost useless without my chrome...Ive have been us |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | LetitburnVegeta | 11/7/12 5:44 PM | Try deleting cache, Cookies and history. that should fix the problem. if it doesn't, reset chrome. if the issue still persists, I would recommend that you change and install a new internet browser and then check. IE8 would do. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Joshua Howe | 11/12/12 8:55 PM | Thanks this fixed it for me as well. New uverse customer windows XP(xp because im in control) |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | rpsdca | 12/9/12 4:59 PM | Thank you so much for this solution! It worked perfectly when I received same error message from Google Chrome after switching to AT&T U-verse. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Andy Tagtmeyer | 12/11/12 3:50 PM | You can also go into the settings and under "On Startup" click the Set pages after Open a specific page or set of pages. Then use the link "https://www.google.com/" |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Rlancaster | 12/18/12 5:16 PM | This error .404 error is caused by the ISP gateway. It is trying to redirect you to a log in page. This will happen with several different ISPs including AT&T Uverse and will happen even if the gateway is just turned off and back on again. The solut |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | StevenWClark | 12/28/12 12:37 PM | Sorry menu>history>clear all browsing data didn't work. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Josh Welker | 1/7/13 6:41 PM | I am having the same problem with AT&T. I am paying them too much money for this crappy internet service. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Andy Tagtmeyer | 1/7/13 7:00 PM | Yeah, restarting the router and clearing cache has help for me but its only temporary. It usually happens again after a few hours or a few days. Its probably a firmware issue for the router if this many people are having problems. When you call al |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Hope to Prosper | 2/12/13 11:11 AM | Thanks for the tip Quantum. I also just switched to U-verse and it flaked out on me. So, I rebooted my router and got it back online, but I still had this problem. I cleared the browser cache and that did the trick. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Kjerstin Ferris | 2/16/13 7:16 PM | We just switched from regular AT&T to "UVERSE" on Thursday. Today is Saturday - and I am getting this error and it won't let me go to the website. This has clearly got to be some kind of AT&T Uverse fail. I cleared the cache - no luck. I will |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Garen Kessel | 2/17/13 12:10 AM | I too am having this 404 error, i go to http://www.google.com and it doesn't seem to work. Interestingly if I go with secure http instead and connect through https://www.google.com it works no problem. I recently switched to AT&T Uverse as my ISP and |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Matthew Chatterton | 2/21/13 9:05 PM | I've found that clearing the browser cache fixes the problem. |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | YubaRiverDude | 3/2/13 12:07 PM | Like other users, I started experiencing the /cgi-bin/redirect.ha as soon as Uverse was installed. For me, this happens only in Chrome, not in IE. Argh! Thanks to all who are posting on this issue, which helps me a lot--just to realize I'm not crazy |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | schwaber | 3/26/13 6:07 PM | No question whatsoever that it is the change to U-Verse that causes this. I just had an AT&T tech come out and he verified that when you make the switch from DSL to U-V you go through a completely different server with a completely different login s |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Jud186 | 3/30/13 4:45 PM | Hi and Thank's for getting back to me I started to think I imaged the whole group. Because I have not heard back on any thing till now,and I could not locate anyone. Thank's for saving me from thinking I was nuts! LOL! But any way I myself found out |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | [email address] | 4/4/13 4:00 AM | On Monday, December 5, 2011 3:06:35 PM UTC-8, MrLRichards wrote: > I don't use safari. I use Google Chrome and I.E. and the message happened with both of these browsers? |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | DamonToo | 4/6/13 12:52 PM | This issue is AT&T's fault. It is NOT a virus. It has NOTHING to do with peoples computers. It also does not affect all AT&T customers. People experiencing this problem are U-verse customers with the Motorola NVG510 modem. Here's what's happening and |
| 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Murtada Khudier | 5/7/13 5:35 PM | |
| 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Murtada Khudier | 5/7/13 5:38 PM | Just type: https://www.google.com instead of http://www.google.com if you notice there is an S letter after the (http) |
| 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | sonam dorji | 5/7/13 11:12 PM | How can I find this |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Igor Grinkin | 5/30/13 3:25 PM | <This message has been deleted.> |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | mvallery | 6/8/13 6:43 AM | Just wanted to share that I had the same issue. I was forced to get uverse because comcast wouldn't work in my apartment. I never had issues with google before but as soon as I got uverse it had that same error. The only thing that helped me was redi |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | Romal Bell | 6/9/13 4:02 AM | @mvallery: That's weird, but my situation is pretty much the same as yours. I don't know how that happens when you have both services provided in the area you're living. It's too funny because my mother lives in the same apartment complex and was ab |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | DeveloperDylan | 6/14/13 1:44 AM | The problem: When your router is reset for ANY reason, the FIRST page you visit will be redirected with /cgi-bin/redirect.ha attached to the end of the URL. The redirect is cached, so any subsequent visits to the webpage will also add the redirect |
| Re: 404. That’s an error. The requested URL /cgi-bin/redirect.ha was not found on this server. That’s all we know. | mvallery | 6/14/13 7:26 AM | This is definitely true because I had to move my router (it was in the middle of my room temporarily cause I had to have it connected to my computer). The first page I tried to visit wasn't google but I had the same issue with trying to get to that p |