Categories: Integration Troubleshooting :

Sandbox Customer review in progress

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Sandbox Customer review in progress Carsten4207 5/28/12 12:29 PM Hey guys, I am testing in the sandbox and whenever I order something the order gets stuck in "Customer review in progress".  I am testing the Notification API but cannot get it to process correctly. I have seen this posted before but there have been
Re: Sandbox Customer review in progress EdSF 5/28/12 2:31 PM Realistically, you should include that status (Customer Review) as part of your testing. That will happen so you should account for it.  Keep sending in test orders...if your testing (sandbox) site is accessible, post the url here, I'd be happy to se
Re: Sandbox Customer review in progress Carsten4207 5/28/12 6:16 PM Yes I need to make the Customer Review status in my testing.  However, I still have transactions from yesterday (May 27) pending in this status. In order for me to procede I need to be able to simulate a successful testing so I need the transactions
Re: Sandbox Customer review in progress EdSF 5/29/12 6:32 AM No, not really....if you can put up a "regular" (no frills) html site using your sandbox info, I can put in a test order......at least you can test the notification/s part of your implementation....
Re: Sandbox Customer review in progress susantap 5/29/12 6:43 AM I have the same issue since last Saturday. before to that it was working fine. i see more of it is google checkout problem instead of any application or configuration problem. please any suggestion will be appreciated.
Re: Sandbox Customer review in progress Carsten420 5/29/12 7:13 AM Yea Saturday was the last time I had a successful transaction go through. Here is a screenshot of my Checkout portal:
Re: Sandbox Customer review in progress susantap 5/29/12 8:02 AM Yes, I am facing the same issue.
Re: Sandbox Customer review in progress susantap 5/29/12 8:04 AM Hi Carsten420, Are you seeing the same problem in production environment  because i am planning to test using my production site?
Re: Sandbox Customer review in progress Carsten420 5/29/12 8:07 AM I am currently not using Google Checkout in an production environment.  This would be my first product using Google Checkout. Let me know what you find out.
Re: Sandbox Customer review in progress susantap 5/30/12 12:46 AM HI Carsten420, I see sandbox is started working. please let me know you still facing the same issue.
Re: Sandbox Customer review in progress Carsten420 5/30/12 7:47 AM It started working today!! I contacted Google via email yesterday but havent gotten a reply.  Not sure if thats what triggered the fix but either way, its working now.