| How do we get help when we have a case # | Alysem | 7/1/12 12:44 PM | We have an issue with needing a password for a google apps account. Have a case # and am not able to talk or get an answer from anyone since going through all the steps needed to recover the account. Can someone help us? |
| Re: How do we get help when we have a case # | wár17 § | 7/1/12 2:59 PM | This is the Google Chat help group. Ask in Gmail help forumhttps://http://productforums.google.com/forum/#!forum/gmail |
| Re: How do we get help when we have a case # | KeithR | 7/1/12 6:01 PM | That won't help with a Google Apps account.Are you attempting to recover access to the administrator account or an individual user?Admin account, go here: Reset the administrator passwordIndividual user, contact domain administrator. |