| Can't go invisible or log out. | abchak1 | 5/30/12 11:25 AM | I've been having the following problem for a while (months). When I try to go invisible in google chat (in my gmail on Chrome), I get an error message saying "Oops! You are not invisible because you're logged into Google Talk from another client, dev |
| Re: Can't go invisible or log out. | KeithR | 5/30/12 5:48 PM | If your name shows with the phone icon, then, yes, your phone is signed into chat and that is why you can't go invisible. Try turning off your phone for a while, your status should change within a few minutes. |
| Re: Can't go invisible or log out. | TauntaunsBelly | 6/1/12 8:49 AM | I've got precisely the same issue. I don't use 3rd party programs to access gchat. I've actually turned off chat in my gmail settings. I'm definitely not logged in on my phone, and I've terminated all other sessions. My account still shows up for o |
| Re: Can't go invisible or log out. | KeithR | 6/1/12 8:05 PM | Do you have Google Plus enabled? You would need to sign out of chat from Google Plus as well. |
| Re: Can't go invisible or log out. | TauntaunsBelly | 6/1/12 9:44 PM | chat is disabled in Google Plus, which I am also not logged into. |
| Re: Can't go invisible or log out. | KeithR | 6/2/12 12:10 AM | That exhausts my ideas. I'll call out to the other helpers in case someone has more ideas to put. |
| Re: Can't go invisible or log out. | TauntaunsBelly | 6/2/12 7:30 AM | I've tried clearing the cache, and turning fully off every internet device I own, and it seems to have no effect. When I'm actually logged into chat, I can switch my status to red with a message. But when I fully log out, my status jumps to green and |
| Re: Can't go invisible or log out. | LMckin51 Power Poster | 6/2/12 8:54 AM | Do you used the Stand Alone Google Talk ?. that show a little white icon in the system tray. |
| Re: Can't go invisible or log out. | bkennelly | 6/2/12 9:00 AM | Have you tried "sign out all other sessions" from the Gmail account activity display? Do you have any Chrome extensions? Does the problem persist if you sign out or your account, then sign in through an incognito window? |
| Re: Can't go invisible or log out. | TauntaunsBelly | 6/2/12 9:29 AM | I don't use standalone google talk, nor do I have it installed on my computer. As you'll see above, I've terminated all other sessions. I use a handful of extensions, but nothing related to gmail or chat - google's opt-out extension and camelcamelcam |
| Re: Can't go invisible or log out. | mgoizueta | 10/7/12 3:49 AM | Hey, I'm having the same issue and am totally anoyed. Did you find out a cure? |
| Re: Can't go invisible or log out. | abchak1 | 10/7/12 10:49 AM | I'm not sure if this is actually what fixed it, but in the last few weeks I logged out of gchat in my gmail window. I just logged back in and I was finally able to go invisible again! The only other thing I can think of that I've changed is updating |
| Re: Can't go invisible or log out. | mgoizueta | 10/31/12 3:46 AM | Hi there. Thanks for the answers but please stop being naive! As TauntaunsBelly already said (we have, evidently, the same issue), we have already tried all possibilitys you are suggesting: --sign out of ALL devices we use (including PCs, mobiles, ta |
| Re: Can't go invisible or log out. | abchak1 | 10/31/12 10:38 AM | Just kidding... Looked today and I can't go invisible again :-( Please fix! |
| Re: Can't go invisible or log out. | abchak1 | 10/31/12 11:19 AM | Found this in my account settings -- see attached file listing my Google account's "Connected Sites, Apps, and Services". Maybe revoking access to one of these will help? I don't want to mess anything up permanently, so I haven't tried playing with i |
| Re: Can't go invisible or log out. | KeithR | 11/1/12 3:44 AM | No naivety here. Simple technological premise: if you can't go invisible, you are signed in somewhere else. |
| Re: Can't go invisible or log out. | KeithR | 11/1/12 3:46 AM | You won't mess up anything permanently - you will need to reconnect anything you revoke if you want to keep using it. I'd suggest you start with the last two on that list. |
| Re: Can't go invisible or log out. | TauntaunsBelly | 11/1/12 7:08 AM | It was Splashtop. Good god. I never would have figured that out - since it doesn't appear to engage with gmail directly. Madness. Absolute madness. Thanks. |
| Re: Can't go invisible or log out. | abchak1 | 11/1/12 7:14 AM | I also use splashtop! What did you do to fix it with splashtop? |
| Re: Can't go invisible or log out. | mgoizueta | 11/4/12 12:12 PM | Hey KeithR you are a charm, thanks a lot for your help. I'm aswell a splashtop user! (should we contact the dev?) Sorry for accusing you of being naive, but somehow that worked ;) I'm sure this ifo will help many others in the same situation. So, y |
| Re: Can't go invisible or log out. | KeithR | 11/4/12 1:33 PM | @mgoizueta, thanks for posting the steps. |