| Verifying MX Record Settings & Returned Messages | tanyas | 6/26/12 9:50 AM | Domain Name: bpmediastudios.comUsers Affected: allProblem Description: MX Records Flagged As Incorrect/Mail Delivery FailureSteps to Reproduce: Log in to Google Apps control panel/Send an email message to a recipient who's server verifies incoming me |
| Re: Verifying MX Record Settings & Returned Messages | FuturityCloud | 6/26/12 9:58 AM | Who is your domain registrar and/or DNS hosting provider? It appears that you have it setup properly based on your screenshot, but that is NOT what is being put out to the Internet (See below). It is REALLY messed up. You may have to contact your |
| Re: Verifying MX Record Settings & Returned Messages | tanyas | 6/26/12 10:03 AM | We are on a virtual dedicated server with GoDaddy. |
| Re: Verifying MX Record Settings & Returned Messages | FuturityCloud | 6/26/12 10:11 AM | Contact GoDaddy and explain that the DNS settings your setting up are not propagating to the Internet correctly. Probably some sort of 'format' thing or something, but they would be the only ones that can correct it or point you in the right direct |
| Re: Verifying MX Record Settings & Returned Messages | tanyas | 6/26/12 10:15 AM | According to GoDaddy support this is what is being broadcastedhttp://http://www.dnswatch.info/dns/dnslookup?la=en&host=bpmediastudios.com&type=MX&submit=Resolve DomainTypeTTLAnswerbpmediastudios.com.NS3600ns.bpmediastudios.com.bpmediastudios.com.MX36000 A |
| Re: Verifying MX Record Settings & Returned Messages | LMckin51-Power Poster | 6/26/12 10:21 AM | There is an Godaddy automatic tool that will automatic set the mx for google apps at https://www.godaddy.com/gdshop/google/gmail_login.asp see link below for the correct spf |
| Re: Verifying MX Record Settings & Returned Messages | FuturityCloud | 6/26/12 10:23 AM | Which is all wrong, and doesn't match your original screenshot of what (I assume) you entered as the values (which are correct). So there is an issue between what you put it, and what is being broadcasted. GoDaddy support will have to work with yo |
| Re: Verifying MX Record Settings & Returned Messages | Derek_R | 6/26/12 10:30 AM | Tanya, Your domain's authoritative nameservers, http://ns1.bpmediastudios.com.ns2.bpmediastudios.com. aren't returning any DNS lookup data for your domain. Your google MX records are actually on http://ns.bpmediastudios.com. This server is NOT authoritative for yo |
| Re: Verifying MX Record Settings & Returned Messages | Derek_R | 6/26/12 10:45 AM | tanya, Go back to GoDaddy support and tell them that your domain nameservers aren't working and don't even have IP addresses. http://www.mxtoolbox.com/SuperTool.aspx?action=whois%3abpmediastudios.com |
| Re: Verifying MX Record Settings & Returned Messages | Derek_R | 6/26/12 11:06 AM | It's just been fixed . . . . |
| Re: Verifying MX Record Settings & Returned Messages | tanyas | 6/26/12 11:06 AM | Okay we spoke with the folks at GoDaddy who made some record changes. I've attached a screen capture of the updated settings. Based on these updated settings does this look like the issue will be fixed? The folks at GoDaddy literally drove me to tear |
| Re: Verifying MX Record Settings & Returned Messages | tanyas | 6/26/12 11:08 AM | I had tried the GoDaddy "tool" but alas it didn't work for whatever reason. I'm really starting to dislike GD a lot... |
| Re: Verifying MX Record Settings & Returned Messages | tanyas | 6/26/12 11:12 AM | Yay, so they correct the issue then? It'a a miracle! Only took several hours, three different service reps, and me balling like a baby in frustration to get it figured out. We need a new host pronto before I have to be committed. |
| Re: Verifying MX Record Settings & Returned Messages | Derek_R | 6/26/12 11:20 AM | The GoDaddy changes should hit the Google DNS servers in about 2 minutes . . . So fingers crossed :-) |
| Re: Verifying MX Record Settings & Returned Messages | tanyas | 6/26/12 11:21 AM | Just wanted to follow up with a BIG thank you to you guys that came to my rescue! I was at my wits end with them telling me everything was "fine" and your guys comments and feedback really helped me get the ball rolling and fix the issue. So THANK Y |
| Re: Verifying MX Record Settings & Returned Messages | tanyas | 6/26/12 11:54 AM | Congratulations! Your MX records are set up correctly and currently directing http://blueprintmediastudios.com's mail to Google Apps. You and your users can now send and receive mail using Gmail. Success! And I was able to successfully resend a previously |