| Cannot Turn off automatic renewal of domain name | pocketfives | 12/18/10 6:22 PM | Domain Name: http://wakewe.com & http://anawanna.com (Having issue with both domain names) Edition: Standard Affected Username/s: (The administrator) Issue Description: I cannot turn off automatic renewal of my domain name. Steps to Reproduce (if applicable): Th |
| Re: Cannot Turn off automatic renewal of domain name | LMckin51-Power Poster | 12/20/10 9:04 AM | I`ll have a advisor to check on this issue for you. |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 12/21/10 6:09 PM | Hi pocketfives Apologies for the inconvenience. I've opened a support case for this issue and will have our technical team investigate further. I'll keep you posted. thanksAndrew |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 12/22/10 2:06 PM | Hi pocketfives This issue has now been resolved. Automatic renewal has been turned off for the domains you reported. thanksAndrew |
| Re: Cannot Turn off automatic renewal of domain name | LenTaylor | 1/1/11 7:42 AM | I'm having the same problem with trying to cancel the hire of domain name "http://ulverstonartists.com". When I follow your instructions to Uncheck the box next to Automatically renew my domain registration every year, I find that unchecked box does not sta |
| Re: Cannot Turn off automatic renewal of domain name | sebjac | 1/1/11 9:07 PM | same with http://crepesnwaffles.com ive spent an hour trying to sort this out - including talking to godaddy. biggest waste of time can you sort this out. i do not want my domain renewed. seb |
| Re: Cannot Turn off automatic renewal of domain name | Tony Zara | 1/2/11 9:10 AM | This is a recurring issue that is throughout the forums. I'm having it as well. |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 1/9/11 4:50 PM | LenTaylor and sebjac This issue should be resolved for your domains now. thanksAndrew |
| Re: Cannot Turn off automatic renewal of domain name | kunzhao | 1/11/11 6:41 AM | Andrew, I have the same problem with http://chndict.com. Could you please help me to solve the problem? Thanks, Kun |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 1/11/11 6:05 PM | Hi Kun, I've turned off the automatic renewal of your domain. thanksAndrew |
| Re: Cannot Turn off automatic renewal of domain name | sebjac | 1/13/11 9:31 PM | Thanks for your help Andrew - BUT - the problem hasnt been fixed for my domain http://crepesnwaffles.com Today I got an email saying credit card is being billed - but luckily - my card has since expired. Can you make sure the renewal has been cancelled? |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 1/13/11 9:41 PM | Hi sebjac, I've reported this issue to our technical team and have asked them to look into it. thanksAndrew |
| Re: Cannot Turn off automatic renewal of domain name | sebjac | 1/13/11 9:42 PM | thanks andrew |
| Re: Cannot Turn off automatic renewal of domain name | kunzhao | 1/15/11 12:34 PM | Hi Andrew, Thanks for your help. But in my domain settings the Automatically renew checkbox still checked. Thanks, Kun |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 1/16/11 4:30 PM | Hi Kun, Thanks for your patience. |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 1/16/11 7:35 PM | Hi Kun This should be resolved for your domain now. Andrew |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 1/20/11 12:19 PM | Hi sebjac, Auto renew has been disabled for the domain http://crepesnwaffles.com as requested. thanksAndrew |
| Re: Cannot Turn off automatic renewal of domain name | Barc | 1/20/11 12:53 PM | http://sarahpalinisaretard.com Turn it off. I don't want to renew the domain and it's totally creepy that this is an issue that's not being fixed. |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Andrew | 1/20/11 12:58 PM | Hi Barc As requested auto renew has been disabled for the domain http://sarahpalinisaretard.com Andrew |
| Re: Cannot Turn off automatic renewal of domain name | mark78951 | 2/4/11 6:44 AM | Andrew, I am having the same problem for http://livinglife365.com - I received an email this morning advising me of an automatic renewal tomorrow (to be billed Feb 5th) - I no longer want the account but the check mark refuses to disappear after unchecking |
| Re: Cannot Turn off automatic renewal of domain name | fix_it_please | 2/7/11 6:27 PM | Andrew I have 26/27 sites and I want privacy when getting this taken care of, instead of listing all here. Will this get fixed for the rest of the world? You can now Google " Cannot Turn off automatic renewal of domain name " and see how many peop |
| Re: Cannot Turn off automatic renewal of domain name | davidarnott8 | 2/9/11 10:16 AM | I'm having the exact same issue with my domain, http://compellingbaseball.com I'd like the automatic renewal to be cancelled, please. |
| Re: Cannot Turn off automatic renewal of domain name | yukob | 2/13/11 8:13 AM | I did not realized there were issue with the feature until I was charged for renewal. I unchecked the option before...but the system tried to charged the fee this morning. When I logged in to my accout, I saw the check on renewal option. I tried to t |
| Re: Cannot Turn off automatic renewal of domain name | standwave | 2/17/11 4:28 AM | I have this issue as well for http://italiandreamevents.com any help is appreciated hopefully before the 20th when the domain is set to auto-renew :) |
| Re: Cannot Turn off automatic renewal of domain name | BlackCow | 2/25/11 4:19 PM | I am having this issue with http://homebrewtechnology.org I don't like the idea of anything being automatically charged before the expiration date and I wish to handle payment on my own terms. Even though you alerted the technical staff this problem still |
| Re: Cannot Turn off automatic renewal of domain name | ndemarco | 3/1/11 6:43 AM | I have the same problem. http://anatuideas.com is set to automatically renew. I don't want this setting on. Nick |
| Re: Cannot Turn off automatic renewal of domain name | prettyangel | 3/1/11 8:30 AM | Hello Andrew, I have the same problem with my domain http://www.shareNlinkup.com I have tried several attempts to untick and save changes on the domain settings found in google application but it does not work. The box for "autorenewal of domain registrati |
| Re: Cannot Turn off automatic renewal of domain name | manoit | 3/1/11 9:37 AM | I am having problem with turning off automatic renewal for http://mefct.org. http://mefct.org is set to renew today and I do not want it to renew. I have been trying to remove the automatic renewal and finally came across this page. Please take http://mefct.org off au |
| Re: Cannot Turn off automatic renewal of domain name | prettyangel | 3/1/11 12:57 PM | This is a follow-up of my concern regarding auto renewal of domain and unchecking the box on the setting does NOT work. I DO NOT WANT to renew my domain http://www.shareNlinkup.com Kindly do something about this problem in your domain settings in google a |
| Re: Cannot Turn off automatic renewal of domain name | juancahh | 3/1/11 4:54 PM | i have the same problem with one domain that a i have registered, the domain is http://labodadeayj.com and i dont need this domain anymore. somebody can help me? |
| Re: Cannot Turn off automatic renewal of domain name | hellagetto | 3/11/11 2:29 PM | same for http://injusticedoc.com I've tried to turn off auto renew 20+ times. I have other domains that I do want to renew, but I do not want to renew http://injusticedoc.com |
| Re: Cannot Turn off automatic renewal of domain name | eredmond | 3/21/11 11:54 AM | I have this exact same problem. I do not want to renew "http://invitedly.com". Jesus google - take the interns off of this project and fix it. |
| Re: Cannot Turn off automatic renewal of domain name | tommysings | 3/26/11 3:14 PM | I have the same exact problem for http://clichechrist.com. I uncheck the box to stop my automatic renewal, I save, and it comes up checked again. Really Google is it that hard to fix this problem for all accounts. I want to delete this google apps accoun |
| Re: Cannot Turn off automatic renewal of domain name | jordanbuckley | 3/30/11 1:09 PM | Andrew, thanks for working on this. I'm having the same issue. My domain http://jbuckley.org is up for automatic renewal in a week and I DO NOT want to renew it. But un-checking the auto-renew option and hitting 'save changes' has no effect; the page refre |
| Re: Cannot Turn off automatic renewal of domain name | kcriqui | 4/14/11 3:21 PM | same problem for http://photonixlab.com please disable auto-renew for this domain |
| Re: Cannot Turn off automatic renewal of domain name | songkhoe | 4/22/11 7:10 PM | Same problem with http://congtyinan.com and http://thietke-website.net Please disable auto-renew for this domain cause i want to buy another. Thanks you very much |
| Re: Cannot Turn off automatic renewal of domain name | Beatlefreak | 4/29/11 1:37 PM | I am having the same problem! On two accounts. I removed the checking accounts associated over a month ago and deleted one in an attempt to stop this payment...but I get an email today saying you'll take the money AGAIN. I have another checking acco |
| Re: Cannot Turn off automatic renewal of domain name | Beatlefreak | 4/29/11 7:32 PM | I have one **other** domain besides the ones listed and the one I want to keep, that I turned "off to renew" a month ago, and just now, after I posted this, another email came to renew this. This one I thought was taken care of! But it is my name and |
| Re: Cannot Turn off automatic renewal of domain name | Advisor Marc M | 5/2/11 10:34 PM | Hey Everyone, First of all, I'm really sorry for the inconvenience this appears to be causing all of you! And I would like to highly encourage anyone who has any issues with their renewal settings to file a support ticket directly with the Google Ap |