| Administrator access | aruna.j | 12/12/10 7:07 PM | Hi All, We see cases where users don't have admin access on the account and request for access. Adding users to an account involves a very strict security process and we're not always able to grant access. In order to prevent loss of administrative |
| Re: Administrator access | Nayan Jindal | 12/12/10 8:51 PM | Hey aruna.j, Ya right , Thanks for posting and Tagging it at the Top ! Best, Nayan |
| Re: Administrator access | Whims | 12/12/10 10:38 PM | Thank you for clarification on this issue! |
| Re: Administrator access | Ankit Sharma | 12/13/10 7:54 AM | Hi aruna.j, Thanks for your clarification on this issue:) Thanks Ankit |
| Re: Administrator access | trabajofreelance | 12/13/10 9:28 AM | I have added a secondary user to one of my domains and I lost full access to the rest of all domains. I can't view the statistics from all my site. If I create a new account I will loose all my history. This is a BIG BAD BUG !!!! :( :( :( |
| Re: Administrator access | Whims | 12/13/10 10:03 AM | Hi trabajofreelance :-) I think you will find the situation Aruna is refering to is a little different and not a bug. I interpret it more as being in regard to accounts that are actually under different ownership.. eg an agency creates a profile for |
| Re: Administrator access | trabajofreelance | 12/14/10 5:10 PM | Hi Whims, yes I know....but no one from google answer me. I can't access to my reports that i have accumulated for more than 3 years and from 20 sites :( :( :( I don't trust google any more.... I'm thinking to replace Google Apps and Google Analyti |
| Re: Administrator access | Whims | 12/14/10 5:31 PM | I've just replied to one of your other posts trabajofreelance |
| Re: Administrator access | MD practice | 12/20/10 9:49 AM | Whims, I am confused with the new "transition". I thought that all the google apps, including Analytics would appear on the dashboard for users when they signed in under the google apps umbrella. The goal, as you state, is to sign up for google rel |
| Re: Administrator access | Whims | 12/20/10 11:02 AM | For what its worth, you arent alone. I'm probably just as confused as you at this stage :-/atm to the best of knowledge there is a known issue regard adding users with a @http://googlemail.com account.suggested work around is to create a Google Account with |
| Re: Administrator access | gserradinho | 12/21/10 2:39 AM | Our sole admin has left and we currently only have 1 non-admin account we using. How can we prove ownership and gain admin rights? UA-3012467-1 |
| Re: Administrator access | robintapp | 12/21/10 1:15 PM | I have a similar problem... although I would have been the only person to set up the analytics account, UA-237605-1. Someone else has access (who I must have either granted access or gave it to him by putting up the tracking html file or however it' |
| Re: Administrator access | aashish.sahrawat | 1/20/11 9:36 PM | Thanks Aruna J. |
| Re: Administrator access | majki | 1/23/11 6:02 AM | I have the same problem. I'm (and always was) the only administrator of all my GA accounts. But now is my GA account empty and system forces me to register. As I discovered, measuring codes are working on. I was saw it via somebody, whom I had previo |
| Re: Administrator access | ericbilloud | 1/24/11 2:58 PM | Hi, I am a business consultant and one of my clients gave me their user name and account password so I can give them a report on their site traffic. It seems that google analytics does not have a login box on behalf of someone else. Is that right? I |
| Re: Administrator access | Whims | 1/24/11 4:52 PM | @ ericbilloud - They can add you as a user to their analytics account that way they retain their login info and you would use your own separate login Would forum users seeking assistance please not keep adding to this thread, please start a new threa |
| Re: Administrator access | TrishCarey | 1/26/11 3:11 PM | The last person using our analytics account left long ago, and I have no idea who it is (and apparently, neither does anyone else here). If I could find out what email is attached to the account, I could get in contact with them.... but I can't figur |
| Re: Administrator access | CrucibleJenn | 2/9/11 10:23 AM | So I'm in a similar situation as some folks above. I've taken over the GA account and thought I had Admin rights until now. The person who started the account is no longer here and I need to add another person to the account. How do I get set or take |
| Re: Administrator access | jchcpt | 2/15/11 6:45 AM | I'm in the same situation of CrucibleJenn Accounts : UA-3461057-4 UA-12445031-1 |
| Re: Administrator access | Bollwerk | 2/17/11 1:43 PM | I find it frustrating that rather than posting instructions on how to get help with regaining administrator access, they simply tell you a best practice on how to avoid losing admin access. That's like telling someone who just got in an accident that |
| Re: Administrator access | aponzillo | 2/22/11 1:33 PM | I'm in the same position as TrishCarey. The person who had admin rights on our account has left and did not leave any information on login/passwords. Is there a way that we can determine what the master email account is, and reset a password? HELP |
| Re: Administrator access | Upright | 2/23/11 10:52 AM | I've tried all of the links to contact Google and reclaim the access to the account but nothing works. The form for reclaiming an account just sends me an email from Adwords and says I have to login to my AdWords account and ask for help. But, when I |
| Re: Administrator access | Upright | 2/23/11 10:54 AM | Same here, looking to regain access for a client to their account: UA-6799161-1 |
| Re: Administrator access | stellarinfo | 3/7/11 9:13 PM | I lost my admin rights while adding a new user. Please help me to restore my admin access for my account id UA-146493 Email id for account was li...@stellarinfo.com |
| Re: Administrator access | bastickm | 3/9/11 1:05 PM | I like one of the previous users went to add a secondary admin and now I'm completely locked out of our reports. Is there anyways to correct my settings? We had several domains under the primary, but this is the most important one UA-123456-1 |
| Re: Administrator access | Eric30 | 3/16/11 9:40 AM | |
| Re: Administrator access | The Jalopy Journal | 3/25/11 10:10 AM | |
| Re: Administrator access | Will Fastie | 4/4/11 1:46 PM | |
| Re: Administrator access | pcanniff | 4/26/11 7:28 AM | |
| Re: Administrator access | barma81 | 5/1/11 3:19 PM | |
| Re: Administrator access | GreenDragon77 | 5/12/11 7:00 PM | |
| Re: Administrator access | aocitdept | 5/18/11 1:36 PM |