Google Product Forums

Re: cant play youtube videos at youtube,com using firefox

Klementine Jul 6, 2012 12:00 PM
Posted in group: YouTube
Hello dukeomega

There is a known issue involving Firefox and Flash 11.3x and Youtube.
Please study careful the the thread posted here by ytKARL:
http://productforums.google.com/forum/#!category-topic/youtube/watching-videos/H27ZwguSN2k

In particular -study what Adobe has to say on the issue.  The link is here:
http://forums.adobe.com/thread/1018071?tstart=0

And if you have trouble viewing the "How to fix it video" on the Adobe website,
the same video is here on YouTube:
http://www.youtube.com/watch?v=oQbu0k0rPwc&feature=player_embedded


Although this trouble is reported to have started with Firefox 13 + Adobe Flash 11.3.300.257
It could still affect a newer version of Flash - which you already have.

So please study in detail the given links and follow the recommended fixes.

If none of those help, then please provide more technical details regarding your browser and version, what addons you have installed to Firefox,
and your GEO location ( country/state)

Also - if the resources DO help relsolve it for you, then please provide exactly what resolved it for you.  That information in return will likely help others with the same issue.

Regards,
Klementine