Re: I use Google Apps and am having trouble with YouTube
Feb 10, 2012 1:02 AM
Posted in group:
Account set-up, sign-in, and configuration
I have a problem using Youtube with Google Apps. In november 2011 I've created a channel on youtube (century21romania), using my email adress name.s...@c21.ro. The channel worked properly until the beggining of this year and now when I'm trying to acces my account I'm receiving this message:
Did you use this product with a different Google Account? Sign out of your current Google Account and then sign in to the account you want.
It is strange, because one of my co-workers can access his youtube channel, which is managed by @c21.ro (I can provide a print screen to show this).
Our google Apps provider asked Google about this problem and their answer was this:
Thank you for your response. I have checked both name.surname...@c21.ro and name.sur...@c21.ro and our systems do not indicate any consumer account associated with them. Usually the accounts are moved to a temporary account such as name.surname%c2...@gtempaccount.com but this does not seem to be the case here.
The issue could be that the youtube accounts are renamed to a different name. Could you check with the user if the youtube account is under ...@gmail.com.