On Friday, March 23, 2012 3:42:28 PM UTC-5, ytDangler wrote:
> Thanks for the info! I've let my team know about this issue, but since it looks like this isn't a widespread issue, I can't guarantee a resolution. I'd also recommend contacting Samsung to see if there's any way they can help you refresh your device.
>
> Thanks,
> -ytDangler

I've seen you ask the question regarding the start up screen in several different topics now. If my app version isn't the same, how can I obtain the one that you will support? I also tried a reset of my tv last night in an attempt to refresh the software, and force the OS to download the latest YT app. No success there. With the other users having no success with Samsung support, I'm not inclined to go any further with them, because I expect they will send me back to YT.  You state that this isn't a widespread issue, but there are several different topics covering this issue that in reality could be merged.