I need help! I lately got email "YouTube Customer Support Feedback" that said about how did your talk go with YouTube's Support.

Last time i got this kind of email, they didn't replied to me anymore, even after my reply.

Do you think my message i sent them in Friday will even get to them? It's really urgent case, and YouTube Support itself wanted me to reply. It's just, i don't know if my mail has even got to them or now (Due to the weekend -__-)