@SEO101 - The 'customer' is the billions of internet users who have and continue to use Google in searches. Based on your limited intelligence I am not embarrassed to share this with you.
Now onto the topic of SEO. Cat got your tongue? Nothing nice to say about the site that has probably more traffic and happy CUSTOMERS that 90% in the area? Do you think I am deceiving them, using the good ole bait and switch, wasting their time? Look at the bounce rate and comment or better still lets see how your sites are doing