Google Product Forums

Re: Can't Disable Sprint/GV Integration

rcp326rachel May 26, 2011 10:36 AM
Posted in group: Google Voice Forum

Categories: Sprint + Google Voice :

Please help disable Sprint+GV integration.  I get an error.
-Started two weeks ago with poting out my GV# (847-XXX-1351) back to Sprint.  Port out was finally completedlast week.
-Tried to add 1351 as a forwarding line on a new GV account but got an error "Cannot add another Google Voice phone number as a forwarding number"
-Ilya2009 was able to resolve by removing 1351 from GV database
-Succesfully added 1351 as a forwarding line to my new GV account
-Enabled Sprint+GV option 1 integration (1351 listed as my GV#) but got an error "Note:You have requested to port out your Google Voice number.  Once your request is approved, your account will be converted to Google Voice Lite account"
-GV account reverted to option 2 (1351 no longer GV# just a forwarding line with GV enabled)
-phone does not receive calls and texts to 1351.  calls out are under GV#.
-Sprint tech support removed Google code on the line settings.  Now able to make & receive calls texts as 1351.
-Want to disable Sprint+GV integration in the hope that I can enable Option 1 in the future when the port out request for 1351 is no longer in the GV database.  Is this doable??