Google Product Forums
Re: google apps dir sync failing - [FATAL] [plugin.postini.PostiniPlugin] Unexpected exception attempting to add remote users
pwust May 22, 2012 7:02 AM
Posted in group: Postini

Categories: Email Delivery Questions :

Having the same error message.

Apparently, being persistent and keeping on to run sync-cmd seems to resolve the issue over time with my setup. I was also playing with using option "--deletelimits" during troubleshooting my issue.

tail --follow=name sync-prod.log|grep -i "unable to create"

Unable to create 65 new users
Unable to create 53 new users
Unable to create 53 new users
Unable to create 46 new users
Unable to create 46 new users
Unable to create 40 new users
Unable to create 40 new users
Unable to create 34 new users
Unable to create 34 new users
Unable to create 28 new users
Unable to create 28 new users
Unable to create 28 new users
Unable to create 28 new users
Unable to create 16 new users
Unable to create 16 new users
Unable to create 10 new users
Unable to create 10 new users
Unable to create 5 new users

The last 5 users where not synced due to a different reason.

HTH, Patric