guys sadly this is just becoming the reality of google.  they're huge they know it and if your site suffers then that's your problem even if they constantly changing things is the cause.  these googlesters on here are a freaking joke and you would think the big G would at least hire knowledgeable people since they don't let you contact them on the phone or any other way except for here if your issue doesn't fit into their very small list of things you can contact them about.  problems that can royally mess up someone's business online is just their concern.  im amaze that there are so many news sites that are having these types of issues and it just doesn't seem to matter....at least by looking on this forum.