Google Product Forums

Re: Problem with your Nexus booting up w/ Android 2.3? Post here


vypr Aug 1, 2011 5:40 AM
Posted in group: Google Mobile Help Forum

Categories: Android Devices : Android Applications :

- Which phone you have (Nexus One)
- What version of Android you're running (2.3.4)
- What build of Android you're running (GRJ22)
- What you see when you turn your phone on (several variations here ... )
1. "sparks forming Nexus logo", and phone freezes
2. "Google logo", and freezes
3. I get past the Google / sparky Nexus logos, and the screens / menus are unresponsive
4. I get past the Google / sparky Nexus logos, and as soon as I try to use any of the menus - I get the "com.android.XXXX" has failed

It could be any of the above - at random.

I've restored my phone to factory settings - phone wakes up with 2.3.4 (btw, had 2.3.3 when I bought the phone, received the OTA upgrade 2.3.4). Basically all my apps / settings etc are gone; but the software update seems to have remained.

@Paul / othersĀ  - have you seen all the above issues happen to the same phone at random? Is there a single solution?

@rogier.s.p.h .. can you tell me what was the United States address you sent the phone to? Im from Mumbai, India; local tech support have given me the "Dear Santa, the North Pole" equivalent of reaching Google.. I could really with some precise info.