Google Post June 22
2012
What is force close on a phone with the newest (LG-P970g)
OS? What is Force Close on a previous phone (LG-P500h) with and without the
update.
LG Canada Customer Support says its an Android / Google issue.
Koodo Canada
says its nothing they can do anything about except warranty or replace the
phones that have this possible OS issue.
Current Information:
I had to replace 2 phones; My cost, to try to stop this issue, only to find
that the newest one had it or the same issue as well. Yes it's now the second
LG P970g that's being tested to see if it has the fault.
Every thing has been looked at reset new Sim card, new memory card including a new
phone replacement.. There were no added or additional apps on either of these
phones. There were pictures and music and 6 short comedy videos. There were and
are no viruses. The original product was well taken care of. the same was
applied to the second phone. The Sim and memory cards were replaced just to see
if the problem could be averted
There were other anomalies present via the touch pad registration. I.e. the
phone in operation struggled to open the speaker or the dial pad...Force close
appeared and cause messages to be sent to draft or deleted. Voice recognition
would work better if I spoke Norwegian with a Swiss, German, Hindi accent. no
offense to anyone Norwegian, Swiss, German or Hindi.
I'm Pissed that Android, Google and LG have insulated themselves from any or
all responsibility. I'm Going to take this new one back before the 14 day
return is required and get something that doesn't have Google or Android on in
or around I unless some one steps up to the plate to address this.
To all of you Google, Android LG your customer services are lacking in the
highest fashion. Over three days I have found no one who can do anything except
point a finger.
I'm eliminating all things Google including this account once this asinine
thread is completed.
I'd estimate I'm out about $140 bucks in gas, $150 for a phone, $235.70 for a
new phone, $200 for mileage and Personal time is about 30 hours at 125.00 per
hour = $3750.00
Total Wasted $4475.70.
I'm now going to look at forming a class action suit maybe USA and Canada
because this problem seems clearly to have been overlooked and or passed on as
it seems its been left unresolved over two classes of mobile phones. At least
maybe I can recoup the cost of my time and the money I have spent trying to
resolve this issue.
My suggestion before that is, that some one who has some form of ability to act
in a responsible professional manner contact me immediately and attempt to
resolve this issue fairly with some expedience before it takes the next step.
I will be contacting the C.C.T.S.; The Independent Commissioner for Complaints for Telecommunications Services, in Canada to formalize a complaint shortly.
OH BTW
Google, Android and LG Electronics...you built these products. Your
Partners in this problem. Don't you think its time to deal with it???
Your policies and behavior only warrants the following in any or all fairness
for the wonderful, professional and kind
way you have treated me, your Client.
F,U!!!..
Strong letter to follow...
J Blues
You want my personal contact number then send a message..
with a phone number to my pm address...
If some Jive Idiot forum mod has something stupid to say about this post before during and or after the fact, my suggestion would be choose your words wisely.
other than that,
Have a nice day.